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Appian RPA vs BizTalk Server comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian RPA
Ranking in Process Automation
20th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Robotic Process Automation (RPA) (11th)
BizTalk Server
Ranking in Process Automation
28th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Business-to-Business Middleware (11th)
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Appian RPA is 0.9%, up from 0.5% compared to the previous year. The mindshare of BizTalk Server is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Appian RPA0.9%
BizTalk Server1.2%
Other97.9%
Process Automation
 

Featured Reviews

Ashish-Chopra - PeerSpot reviewer
Principal Architect at Westpac Bank
Automation has reduced manual errors and now needs better high-volume data handling
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appian with high volumes of data. After conducting client calls with HSBC, Santander, and a few of the Big Four, we learned about use cases where Appian has been used for high volumes of data. We are planning to conduct a proof of concept to test that hypothesis. Additional features that could enhance Appian RPA in the future would include AI on Azure. Currently, their AI is only AWS-based, and we are in discussions with the company about this because we are an Azure shop. I believe this would be a good area for them to concentrate on.
reviewer2759421 - PeerSpot reviewer
Service Owner at a logistics company with 10,001+ employees
Has required extensive coding and high effort for maintenance but has supported legacy integrations
I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are trying to consolidate all the integration tools. Regarding BizTalk Server and data mapping tools, we want to get rid of BizTalk Server, as there is unnecessary license cost, and there are some limitations, so we might go for Azure Integration Services. BizTalk Server is completely ruled out; we will not be proceeding with it. We initially planned to move to Azure Integration Services, but there are challenges with AIS, so now we are evaluating WebMethods IO because WebMethods is now part of IBM, which is performing well in the market, although the IBM license cost is too high. The initial investment is too high, and we want to reduce that cost.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian RPA is super easy to use, offering low code, no code capabilities."
"I find the pricing of Appian RPA reasonable because it is user-based, and we can experiment with it."
"The best feature of Appian RPA is that it is highly integrated into the Appian platform itself and is very easy to configure in the end-to-end Appian automation solution."
"BIzTalk's integration with Visual Studio is the most valuable feature of this product."
"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."
"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."
"The AS2 communication protocol is one of the most advanced processes."
"The platform is more like a Lego landscape of different building blocks and the most valuable part is that they can be built and constructed independently."
"The product stood out as a really helpful solution when we came upon a problem of increasing the number of relationships between corporate systems, naturally causing an increase in expenses required to maintain the existing infrastructure."
"The BizTalk Server business rule engine was very useful for us and has helped us for the last 12 years."
"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."
 

Cons

"There are many competitive products in the market right now, for example, UiPath and Automation Anywhere. These competitive products are now coming up with features which Appian RPA currently does not have."
"In my opinion, Appian RPA can be improved."
"There are not any areas that need improvement off the top of my head."
"Updating things in BizTalk is a headache."
"The deployment could be simplified."
"BizTalk lacks native cloud support. BizTalk doesn't offer in-built support for cloud. We need to use third-party adapters to connect it to cloud services."
"BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages."
"We want to get rid of BizTalk Server, as there is unnecessary license cost, and there are some limitations, so we might go for Azure Integration Services."
"We encounter issues with deployment when SQL Server and BizTalk Server are on separate machines, especially with the MSDTC."
"I wish overall implementation and debugging were made simpler."
"I didn't find anything particularly valuable in BizTalk Server. It didn't help me, and we are moving away from BizTalk Server to a new platform."
 

Pricing and Cost Advice

Information not available
"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."
"BizTalk Server is cheap. I would rate its pricing a two out of five."
"The solution is expensive."
"The cost will depend on the client's requirements."
"It was not cheap, but it was affordable."
"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
15%
Comms Service Provider
11%
Insurance Company
9%
Financial Services Firm
15%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Appian RPA?
I didn't handle payments or costs. We recommended infrastructure stacks to our clients, who implemented them, and we provided ongoing consulting services.
What needs improvement with Appian RPA?
In my opinion, Appian RPA can be improved. We are planning to conduct a proof of concept on volume because we are still not entirely certain about how well the record type feature performs on Appia...
What is your primary use case for Appian RPA?
We have been working with Appian RPA along with the entire workflow case management suite. Recently, Appian released their AI, which achieved general availability in August 2025. This is a document...
What needs improvement with BizTalk Server?
I am generally satisfied with BizTalk Server, but there are some gaps, as we have multiple integration tools. Thus, there is associated cost, operation cost, license cost, and CapEx, so we are tryi...
What advice do you have for others considering BizTalk Server?
I have not worked with Amazon API Gateway or Mule ESB; I am just testing them. I am using Boomi iPaaS and WebMethods. I did not purchase it on AWS Marketplace; those are product API systems, and in...
What is your primary use case for BizTalk Server?
The primary use cases for BizTalk Server involve logistic warehouse management for one of the business units.
 

Also Known As

Jidoka RPA
No data available
 

Overview

 

Sample Customers

empark, talan, liverpool, ayesa, aeromexico, teknei
Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson
Find out what your peers are saying about Appian RPA vs. BizTalk Server and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.