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Apache Guacamole vs NinjaOne comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
296
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
9th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Remote Access
20th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of August 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.2% compared to the previous year. The mindshare of Apache Guacamole is 4.4%, up from 3.1% compared to the previous year. The mindshare of NinjaOne is 1.6%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
RV
Secure access is simplified with easy login for virtual machines
I am provisioning virtual machines for educational institutions such as schools and colleges. The access to these virtual machines is provided via Apache Guacamole Apache Guacamole is really easy to use. If I have ten virtual machines provisioned under my name, I can access them with a single…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"Maturity makes it a stable product."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"It is absolutely a positive investment."
"Microsoft Intune policies, remote wipe, and using corporate and private profiles are valuable features, but MFA is the most valuable feature as it ensures that the end user is authentic."
"First of all, the integration with the rest of Microsoft's products is a major win."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"I'm using Apache Guacamole as a gateway."
"Apache Guacamole is really easy to use."
"NinjaOne is a great product. It is working and it is always developing."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The tool's most valuable feature is third-party application updates."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne's best feature is its monitoring."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"Good at managing updates and for remote support."
 

Cons

"Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings."
"There are a couple of issues with stability."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"There's a significant discrepancy in Intune pricing between tenants."
"While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency."
"Intune lags all of its competitors in terms of report generation."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"The solution's USB redirection could be improved."
"There should be good documentation regarding GUI customization."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"The solution could improve by optimizing the internet connection being used."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I want NinjaOne to improve the reports."
"NinjaOne's dashboard could be easier to use."
"The NinjaOne distribution server is highly dependent on an active directory."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"Lacks sufficient integrations with other PSAs."
 

Pricing and Cost Advice

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
Information not available
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"We currently pay $1.20 per device on a monthly basis."
"NinjaRMM uses a subscription model."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Manufacturing Company
13%
Computer Software Company
12%
Comms Service Provider
11%
Government
8%
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Apache Guacamole?
I'm using Apache Guacamole as a gateway.
What needs improvement with Apache Guacamole?
There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the docume...
What advice do you have for others considering Apache Guacamole?
For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source softwa...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Apache Guacamole vs. NinjaOne and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.