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Amazon Textract vs Grooper comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Textract
Ranking in Intelligent Document Processing (IDP)
11th
Average Rating
6.6
Reviews Sentiment
4.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Grooper
Ranking in Intelligent Document Processing (IDP)
27th
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Amazon Textract is 4.4%, up from 2.7% compared to the previous year. The mindshare of Grooper is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
Amazon Textract4.4%
Grooper0.6%
Other95.0%
Intelligent Document Processing (IDP)
 

Featured Reviews

Anuj Pratap Singh - PeerSpot reviewer
Achieve efficient automation in document processing with advanced data extraction features
When discussing Amazon Textract, the handwritten OCR quality is good. I'm working with multiple OCR solutions for handwritten data, and Amazon Textract is much better than other solutions. Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR. It will automatically identify key and value pairs, so you can use the data easily. For instance, if a PDF mentions a name, Amazon Textract can identify the key and value, translating that data automatically. Implementing Amazon Textract decreases manual effort in document processing tasks. For example, if any data entry is done by one employee, using the OCR will automatically decrease the man-hours required. Amazon Textract helps in compliance and auditing efforts because if I have a 100-page report that needs summarizing, I first need to extract data from it and input it into Excel. This data copy-pasting can be a challenging task for a human, but OCR simplifies it, enabling calculations to be implemented much faster and more efficiently.
reviewer1552698 - PeerSpot reviewer
Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use
Currently, we're still using version 2-7-2, and now they're about to do the beta release on their version 2021. In this coming version, we expect that some of our issues will be fixed. We've had challenges in classification tasks where similar documents were flagged as multiple matches. The system would identify them and say, "Hey, I think I've got multiple matches. It could either be this one or that one." Because of that, it required us to instruct the system to either leave it unclassified, or we had to halt the process for somebody to look at it. With the new version for 2021, they have changed the paradigm. As it is now, we're using something called a form type, where pages within the document are referenced using a specific page number. For example, in a ten-page document, you might refer to information specifically on the first or fifth page. In the new paradigm, there is a first, middle, and last page concept, as opposed to having the different form types with all of the different pages. What they're telling me is that it's going to make the classification more accurate. Just because the first page of two different documents looks the same, they will not be considered duplicates. Having multiple points of reference will now allow it to better distinguish them. The other area we have had challenges with is table extractions, where if the data headers were not defined, or the tables did not have descriptions for the columns. My understanding is that in the 2021 version, they've now shown that they're handling that. Again, we don't have it and haven't been able to test it, but it's coming. Technical support is definitely an area that they need improvement in, in terms of the front-line individuals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."
"Amazon Textract was easy to use."
"Amazon Textract is superior because it has features that allow you to use analytics or intelligent automation with the OCR; it will automatically identify key and value pairs, so you can use the data easily."
"With the help of Amazon Textract, we are reducing labor and manpower because with just one API call, we can get all the extracted information with its coordinates."
"Lexicons where the key vocabulary can be inputted it is very helpful."
"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"The user interface is easy to use, and the flexibility is noteworthy."
 

Cons

"The product has not given correct results for me. It was not accurate, especially with handwritten items and documents with pencil marks, which Amazon Textract failed to identify correctly."
"Sometimes the tabular data does not process properly for complex tabular structures or complex tables."
"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."
"They should provide an offline solution because in many areas in India and outside, there are clients facing Internet issues."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
 

Pricing and Cost Advice

Information not available
"Overall, their pricing is higher than the competitors, but they offer functionality that is otherwise not available."
"Know how many pages you will be needing to process, as the pricing is based on that."
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Top Industries

By visitors reading reviews
Financial Services Firm
38%
Computer Software Company
9%
Manufacturing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Textract?
I did not think about the cost that much because we have to fulfill the customer's requirement. Whatever they demand, we do not think about cost at first. Whatever the cost involved, we will pay fo...
What needs improvement with Amazon Textract?
The main benefit of using Amazon Textract needs improvement, specifically when we extract the tabular data, it is very complicated to get its coordinate functions. We get the coordinates for child ...
What is your primary use case for Amazon Textract?
There was a use case for the healthcare domain where we have to process dental claims and EOB documents. For that document, we have to extract the information in the structured tabular format as we...
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Comparisons

 

Overview

 

Sample Customers

Cambia, Change Healthcare, ClearDATA
Oklahoma DOT, Mercy Hospital System, OLERS, Oklahoma State University, Change Healthcare, U.S. Nuclear Regulatory Commission, American Airlines Credit Union
Find out what your peers are saying about Amazon Textract vs. Grooper and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.