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Amazon EFS (Elastic File System) vs Box comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.7
Amazon EFS offers scalable, cost-effective storage with minimal maintenance, enhancing productivity and benefiting businesses through pay-as-you-go pricing.
Sentiment score
6.6
Organizations using Box report efficiency in file management, reduced compliance risks, and notable returns despite some awaiting detailed calculations.
 

Customer Service

Sentiment score
5.5
Customers find Amazon EFS support reliable, though resolution times may vary based on the complexity and support plan.
Sentiment score
5.2
Box customer service is generally praised, but users want improved response times and frontline expertise for better experiences.
While the time to respond was good, the time to resolve was not optimal, as it took more than a week.
Regional Manager at Aspire Lifestyles
Amazon's support model is consistent across services.
AWS Architect at a tech vendor with 10,001+ employees
Training and support depend on the plan you have, with centralized support being very helpful in case issues arise.
Head of Engineering - Data and Machine Learning at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.6
Amazon EFS offers scalable and cost-effective file storage, but users occasionally face challenges with scalability, latency, and connections.
Sentiment score
7.7
Box offers strong scalability and performance for large organizations, but some limitations appear in enterprise-level deployments and large file handling.
Its auto-scaling feature is a crucial point, providing high scalability that I would rate at ten out of ten.
Senior DevOps Engineer at Alibaba Group
Elastic File Systems allow me to scale up or down easily.
Data Engineer at Softtech Cloud Technologies
It is very cost-effective, and there's no need for initial charges.
Head of Engineering - Data and Machine Learning at a financial services firm with 1,001-5,000 employees
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
Consultant at a tech vendor with 51-200 employees
 

Stability Issues

Sentiment score
7.1
Amazon EFS is generally stable, with users praising reliability, though some report minor issues mitigated by strong support.
Sentiment score
7.9
Box is highly stable and secure, with minimal outages, though users seek improvements in upload speed.
Amazon EFS is extremely stable, as it is managed by AWS.
Senior DevOps Engineer at Alibaba Group
While I experienced an EFS mount dropping, it was related to server issues rather than EFS itself.
AWS Architect at a tech vendor with 10,001+ employees
Box was very stable and did not have any latency issues.
Consultant at a tech vendor with 51-200 employees
 

Room For Improvement

Amazon EFS needs improved connectivity, Windows integration, cost transparency, and one-click setup for enhanced user experience and support.
Box needs improved sync, search, file management, security, integration, interface, performance, permissions, API, pricing, and data recovery.
Database-type workloads do not run properly on Amazon EFS (Elastic File System) because at the end of the day, it is a network file system and requests must travel from one place to another and then return.
Sr. Technical Account Manager at a tech vendor with 1,001-5,000 employees
Enabling AI-driven or automatic features would be beneficial for new or nontechnical users.
Senior DevOps Engineer at Alibaba Group
In my project, there are challenges related to AWS, such as ensuring proper security measures with IMS code and encryption.
Data Engineer at Softtech Cloud Technologies
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Senior Projects Manager at Tech-hub
Collaborative editing was challenging if multiple people were in a document at once.
Consultant at a tech vendor with 51-200 employees
 

Setup Cost

Amazon EFS charges based on usage with higher costs compared to S3, making it less budget-friendly.
Box pricing is initially steep but offers excellent value, with discounts and free versions available for businesses and education.
EFS could cost around $30 to $50 per month for similar usage.
Senior DevOps Engineer at Alibaba Group
Elastic File Systems can be expensive due to the nature of data transfer costs.
Data Engineer at Softtech Cloud Technologies
Amazon EFS is more costly compared to other storage options available from AWS.
AWS Architect at a tech vendor with 10,001+ employees
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
Senior Projects Manager at Tech-hub
 

Valuable Features

Amazon EFS provides scalable, secure, and flexible storage with fast data access, auto-scaling, and seamless AWS integration for dynamic workloads.
Box provides secure file sharing, collaboration, advanced security, and seamless Microsoft integration, making it ideal for organizations.
Its ease of integration with other AWS services enhances our infrastructure, while the shared storage access improves reliability and processing continuity for our applications.
AWS Architect at a tech vendor with 10,001+ employees
They help me process data while maintaining low latency, which is crucial for efficient data processing.
Data Engineer at Softtech Cloud Technologies
The major advantage of Amazon EFS (Elastic File System) is that it was easy to configure in the earlier days, allowing you to set it up within three clicks.
Sr. Technical Account Manager at a tech vendor with 1,001-5,000 employees
Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint.
Consultant at a tech vendor with 51-200 employees
Box's security features have helped my organization meet compliance needs.
Senior Projects Manager at Tech-hub
 

Categories and Ranking

Amazon EFS (Elastic File Sy...
Ranking in Cloud Storage
11th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
File and Object Storage (10th)
Box
Ranking in Cloud Storage
13th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
42
Ranking in other categories
Enterprise Content Management (9th), Digital Asset Management (3rd), Document Management Software (5th), Content Collaboration Platforms (9th)
 

Mindshare comparison

As of January 2026, in the Cloud Storage category, the mindshare of Amazon EFS (Elastic File System) is 3.3%, down from 9.1% compared to the previous year. The mindshare of Box is 3.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Market Share Distribution
ProductMarket Share (%)
Amazon EFS (Elastic File System)3.3%
Box3.7%
Other93.0%
Cloud Storage
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Auto-scaling capabilities enhance file management while reducing downtime
The most valuable feature of Amazon EFS is its auto-scaling capability. It's really easy to configure EFS by just creating it and running a command to directly configure it with my servers. It supports unlimited use, and charges are applied based on the file usage at the end of the month. The solution offers reduced downtime and increased durability through its auto-scaling features.
Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
12%
Comms Service Provider
6%
Financial Services Firm
11%
Government
8%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

Which file storage system is better - Amazon EFS (elastic file storage) or Azure File Storage?
Amazon EFS is easy to set up: you can use the AWS management console, API, or command-line. Amazon EFS can grow to petabytes and deliver consistent low latencies and high levels of throughput. This...
What do you like most about Amazon EFS (Elastic File System)?
The product's initial setup phase is easy, as per the configurations.
What is your experience regarding pricing and costs for Amazon EFS (Elastic File System)?
We don't need to purchase it; we are just using it and paying Amazon as per the utilization. We make direct payments to Amazon based on our usage.
What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see features for online collaboration between team members in the future, to open and see...
 

Overview

 

Sample Customers

Arcesium, Atlassian, Seeking Alpha, Zend
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Amazon EFS (Elastic File System) vs. Box and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.