Altitude Xperience is a truly unified and complete customer interaction software suite. It will enable your contact center to integrate different functionalities and tools to guarantee a superior customer experience (CX), ensuring that customers reach the right resource from the first contact.
Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.
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