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Altaro VM Backup for MSPs vs Rubrik comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altaro VM Backup for MSPs
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
MSP Backup (6th)
Rubrik
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery (DR) Software (5th)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Altaro VM Backup for MSPs is designed for MSP Backup and holds a mindshare of 4.4%, down 6.2% compared to last year.
Rubrik, on the other hand, focuses on Backup and Recovery, holds 7.5% mindshare, up 7.4% since last year.
MSP Backup
Backup and Recovery
 

Featured Reviews

Anthony Linder - PeerSpot reviewer
An incredibly stable product with a great user interface
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."
"Instant recovery of virtual machines allows for the restoration of services in minutes."
"The tech support is extremely helpful."
"The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding components."
"Rubrik's automation has really impacted my operations positively by providing smooth automation for most backup and recovery tasks."
"ubrik's One-Touch Recovery helps address this. Using backup as a migration tool can also help overcome challenges when moving to a hybrid cloud."
"Rubrik provides excellent customer service and technical support."
"Adaptative backup and SLAs simply allow you to tell a machine to backup without taking care of the backup window."
"What I like the most about Rubrik is its user-friendly interface."
 

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."
"When errors do occur, it can be a somewhat painful process to get to the bottom of issues."
"Rubrik's disaster recovery capabilities could be improved."
"The reporting feature should be improved. I need a better output from the existing reports as they currently do not provide comprehensive metrics."
"There are some features to improve on in Rubrik. For instance, they should have a tool where we can integrate with our SAP HANA. Directly from the HANA studio, we should be able to do a backup. That's what I'm looking forward to in the future."
"The open source database needs to be supported."
"Price-wise, Rubrik needs improvement as it is considered expensive compared to similar competitors."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
"The recovery of Oracle databases is too complicated. It is not something that helps the DBA, the Database Administrator, but it should be done by the backup person like many other solutions. Everything is ready for the DBA to recover the database. It is a way of doing things, but I don't think you should give the backup people the ability to do it."
 

Pricing and Cost Advice

Information not available
"You pay a premium for Rubrik, but you're getting a premium service that comes with immutable backups, instant recovery, and world-class support."
"Rubrik is an expensive solution."
"Rubrik is priced high, but it was the solution that was providing us encryption and was secure. The solution price is high, but you get what you pay for."
"Originally, we bought the units on perpetual licenses. Now, we have switched to Rubrik Go. I think the Rubrik Go subscription is a better model, where it is based on your onsite environment and you consume what you use."
"Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal."
"There is a license requirement for the solution. If you expand or if the maintenance period expires, there's a license renewal as well."
"The product is not cheap, but for good reason. It simply works and is very fast."
"It is a great value, but its cost is still a bit high."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Altaro VM Backup for MSPs?
Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company.
What is your experience regarding pricing and costs for Altaro VM Backup for MSPs?
To be honest, I don't get to see the bill for Altaro VM Backup for MSPs.
What needs improvement with Altaro VM Backup for MSPs?
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Overview

 

Sample Customers

Alpha & Omega Computer Consultants, Chorus
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Vembu Technologies, N-able, NinjaOne and others in MSP Backup. Updated: June 2025.
860,632 professionals have used our research since 2012.