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Altaro VM Backup for MSPs vs Rubrik comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Altaro VM Backup for MSPs
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
MSP Backup (5th)
Rubrik
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Backup and Recovery (4th), Cloud Backup (4th), Disaster Recovery (DR) Software (5th)
 

Mindshare comparison

While both are Cloud Services solutions, they serve different purposes. Altaro VM Backup for MSPs is designed for MSP Backup and holds a mindshare of 5.0%, down 6.9% compared to last year.
Rubrik, on the other hand, focuses on Backup and Recovery, holds 5.9% mindshare, down 7.2% since last year.
MSP Backup Market Share Distribution
ProductMarket Share (%)
Altaro VM Backup for MSPs5.0%
N-able Cove Data Protection21.9%
MSP360 Backup16.9%
Other56.2%
MSP Backup
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Rubrik5.9%
Veeam Data Platform11.4%
Commvault Cloud6.0%
Other76.7%
Backup and Recovery
 

Featured Reviews

Anthony Linder - PeerSpot reviewer
An incredibly stable product with a great user interface
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times. In Altaro VM Backup for MSPs, if you expect something to be somewhere else or when you expect a certain part of the user interface to function in a specific way, it doesn't happen so since the functionality that you expect to be there in the product isn't present on that screen and you need to go somewhere else for that piece. I think that is the case with the most complex tech products. I would like to be able to store a full cluster environment inside of Altaro VM and make sure that the cluster communicates inside of the product, presuming that we have the necessary backup drive in our company. Altaro VM already can test individual VM restores, but one can't really go beyond that scope, at least with the version of the solution that we have in our company right now.
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company."
"The product's protection against ransomware is a significant benefit."
"In terms of usage, Rubrik has allowed us to retrieve data 80 to 90 percent faster than our previous technology."
"Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations."
"Product support team is excellent, with issues typically being resolved on the same day."
"CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing."
"It has reduced our maintenance efforts. The amount of time and effort that would have gone in troubleshooting various issues related a data crash has been addressed by Rubrik. So, it has helped to improve our productivity. The data is being captured about our customers periodically that is secure and safe."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"Rubrik is cheap, and you get good performance."
 

Cons

"A technical person who hasn't received any dedicated training or hasn't gone through the documentation part of the solution may find the product to be a little non-intuitive at times."
"If there was something that we could get Rubrik to fix, it would be when our DBS takes snapshots of a server or the database, the replication doesn't kick off fast enough. They can't remote it to the peer site and manipulate it back up in order to move it over, take a copy of production, slap it over, and test it out. As I understand, they are working on it. Replication works. We also get spoiled by how good things are now. We get to a point where it is so easy but when something isn't instant gratification, it seems that everything else is so amazing, why isn't this right?"
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"I would like a way to set monthly backups on a certain date and time."
"It needs to keep innovating to stay relevant in the data management field."
"Its reporting can be improved. Sometimes, I need to create reports to know whether something is available or not, how much frontend data is being protected, etc. Rubrik gives a lot of things in the report, which can be confusing. It isn't very easy to get reports. It shows all the backup, index, replication, and everything else in one report. So, I have to export, filter, and then do the calculations."
"A singular system is needed to manage all of the clusters."
"I would rate the stability a seven out of ten. There is always room for improvement."
"It is not Windows Cluster-Aware at the moment or Exchange DAG-Aware. If they add support for these particular use cases, it would be even better."
 

Pricing and Cost Advice

Information not available
"It’s simple, straightforward, and we were able to see 50% hard savings."
"The initial setup cost includes support and maintenance costs, followed by a monthly fee."
"High priced when considering a total change in backup solution."
"The pricing has been quite good from our perspective, in terms of being able to negotiate with the Rubrik team to get the product that we want and be able to sell that out to our end customers."
"The product is not cheap, but for good reason. It simply works and is very fast."
"The setup cost is a bit high, but the solution is an all-in-one solution."
"It is an expensive product."
"Rubrik is not the cheapest solution, but we've been happy with the time savings that we have seen. At least from what we have spent so far, we have been happy with the return on investment."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise54
 

Questions from the Community

What do you like most about Altaro VM Backup for MSPs?
Granular restoration is extremely useful in Altaro VM Backup for MSPs since it is something that we make use of the most in our company.
What is your experience regarding pricing and costs for Altaro VM Backup for MSPs?
To be honest, I don't get to see the bill for Altaro VM Backup for MSPs.
What needs improvement with Altaro VM Backup for MSPs?
Improvements are needed in the solution since it might get difficult if you just drop a technical person who doesn't necessarily have a lot of experience with Altaro VM Backup for MSPs. A technical...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Overview

 

Sample Customers

Alpha & Omega Computer Consultants, Chorus
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about N-able, Vembu Technologies, NinjaOne and others in MSP Backup. Updated: October 2025.
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