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Alibaba Cloud vs Microsoft Azure vs SAP Business One on AWS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Alibaba Cloud11.9%
Amazon AWS16.0%
Microsoft Azure15.5%
Other56.6%
Infrastructure as a Service Clouds (IaaS)
Infrastructure as a Service Clouds (IaaS) Market Share Distribution
ProductMarket Share (%)
Microsoft Azure15.5%
Amazon AWS16.0%
Alibaba Cloud11.9%
Other56.6%
Infrastructure as a Service Clouds (IaaS)
Cloud ERP Market Share Distribution
ProductMarket Share (%)
SAP Business One on AWS3.4%
Oracle Fusion Cloud ERP20.6%
NetSuite ERP18.6%
Other57.4%
Cloud ERP
 

Featured Reviews

Min HtetOo - PeerSpot reviewer
The solution is useful for application development, but the user interface and user experience must be improved
The product must be made easier to use. The design is a bit tricky. When we log in to the Alibaba Cloud Marketplace and browse products, they look very small. The user experience must be improved. Alibaba Cloud must increase its partner network and brand awareness in our country. It will give our customers more opportunities to scale and save in the long run.
Syed Abid  - PeerSpot reviewer
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.
Joseph Daniel - PeerSpot reviewer
Scalable and flexible platform with significant challenges related to complexity, cost management, and the need for skilled personnel
There are a couple of significant challenges we're currently facing. First, our production team can't make use of the production planning features, as they require a Professional license and we only have access to the Logistics license, which is limiting our capabilities. The majority of the reports we generate are intended for managerial purposes. While most reports are straightforward to comprehend, there are a few exceptions that can be quite complex. It would be beneficial to have access to real-time data from our machines. This is crucial for monitoring all activities within our manufacturing processes, from software operations to the machinery used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Alibaba Cloud's scalability an eight out of ten."
"We use the solution's AI features for data analysis."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"It is easy to set up."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"We use the solution to run VMs."
"We use the product for storage and as a VPN."
"Virtual machine services, in SaaS services, M365, and Data Lake are all popular with our clients."
"The integration with Databricks is the most valuable aspect of the solution."
"SQL Server has been most beneficial for our client’s workload."
"It has multiple features that can be used from the start."
"The solution has proven to be quite stable so far."
"The product makes it easy to spin up new environments and develop new technologies."
"I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
"We've got multiple tools on Azure, which is a very good feature of Azure. Our Palo Alto firewall and other things are hosted in Azure. We're using Sentinel as well, which is a security tool that is being used by our SOC teams. I've also used AWS, and I find Azure to be more Windows-driven. Although Azure is newer as compared to AWS, it is growing fast. Microsoft is working towards the betterment of Azure."
"The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."
"The maintenance is a significant advantage as it is supported by the international community rather than the local community."
"Stability-wise, I rate the solution a ten out of ten."
"The initial setup is manageable."
"The production and planning processes of the solution are very good."
"The most valuable feature of SAP Business One is its reporting capability."
"SAP Business One on AWS has good documentation and has many services in the cloud."
"The most valuable features of SAP Business One on AWS are the CRM and the sales module."
 

Cons

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"The support offered by the tool is ridiculous."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"As compared to AWS, Azure can improve its functionality. In terms of the feature list, it is still lacking a bit as compared to AWS. AWS supports lots of types of operating systems, which Azure is still catching up with. Azure is mainly focused on the Windows system, and it is not yet there in terms of integration with other operating systems like Linux, Unix. Azure is slowly catching up."
"Predictability and quality. Make sure things work predictable, as expected, and documented."
"The initial setup is quite complex because of the number of options that are available."
"If the price were reduced then it would be an improvement."
"The solution could improve by having more security features around my data and the platform."
"I would prefer Microsoft Azure to increase the free trial, then developers can take advantage, and it could increase their sales."
"The permissions and controls in the product are not easy to use."
"With Microsoft, our only concern is exchange rates because we're paying in dollars. It's very expensive for us because of the exchange rates. It would help if they partnered with someone locally so we can pay in our local currency."
"The deployment process could be improved because some projects or clients have internal addons in the database, and these components can be complex for deployment."
"The warehouse management system requires further improvement."
"The browser access needs to improve, as everybody in the industry knows how limited it is."
"I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface."
"It would be beneficial to have access to real-time data from our machines."
"SAP Business One on AWS could improve by adding more functionality to the web client."
"The web client is an area with shortcomings, which SAP is presently working on, and needs to improve."
"There is some room for improvement with the scalability and the pricing of the product."
 

Pricing and Cost Advice

"Alibaba Cloud is cheaper."
"The solution's pricing is the same as AWS'."
"The cost of Alibaba Cloud is lower than that of AWS, but I feel that its price is on the higher end of the spectrum. Alibaba Cloud charges its users a price in dollars"
"The cost is better than similar solutions."
"I don't know the exact cost. It is cheaper than AWS."
"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"I believe that we have a three-year license, and I'm happy with the pricing."
"This is an expensive product."
"We are on a monthly subscription for Microsoft Azure and the cost is more expensive than some of the competitors, such as Amazon AWS. They should be more competitive with other solutions."
"I pay a yearly subscription fee for the solution."
"The price of the solution can be expensive."
"The cost-benefit equation for Azure is very good, particularly for small applications. However, Microsoft should do much, much more to improve how costs are communicated and how to forecast them. The Azure Pricing Calculator is not useful."
"The cost is more or less the same across all cloud service providers."
"Their licensing costs might be a little bit lower, compared to AWS, but I'm not sure. I think we get licenses, especially on long-term projects, on a yearly basis. It could be cheaper."
"The price of the limited version is about 70,000 Pesos ($2,900 USD), and the professional version is about double at 140,000 Pesos ($5,800 USD)."
"On average, the licensing costs can be around 50,000 USD. Pricing of the product has certain variables, including the number of licenses and the implementation costs."
"We have an annual cost for licensing and storage in AWS."
"Pricing for me, it's not very interesting. I think it's priced at a normal level."
"The tool's cost is reasonable."
"The product is moderately priced."
"Though I cannot specifically state whether SAP Business One on AWS is a cheap or expensive product, I can surely say that it is a manageable tool from a cost perspective."
"Licenses are available on a monthly or yearly basis, and it costs about $1,200 per license, per user."
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
9%
University
7%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
10%
University
6%
Manufacturing Company
16%
Government
15%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business139
Midsize Enterprise53
Large Enterprise148
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise12
Large Enterprise4
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is mor...
Which is preferable - IBM Public Cloud or Microsoft Azure?
IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to ...
Which is better - SAP Cloud Platform or Microsoft Azure?
One of the best features of SAP Cloud Platform is that it is web-based and you can log in from anywhere in the world....
How does Microsoft Azure compare to Google Firebase?
I would recommend Google Firebase instead of Microsoft Azure, simply for the array of features that it has to offer. ...
What do you like most about SAP Business One on AWS?
With the tool, there is no shutdown or breakdown time my company experiences.
What needs improvement with SAP Business One on AWS?
We have an option as SAP partners to declare issues and problems to SAP, and if many people vote for them, SAP can im...
 

Also Known As

No data available
Windows Azure, Azure, MS Azure
No data available
 

Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.
Comba Telecom, Exeter Family Friendly, GranBio, Kim Tech Ceong, Wego, Blue Ocean Systems, Whitebox Retail Logistics
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Akamai and others in Infrastructure as a Service Clouds (IaaS). Updated: August 2025.
867,497 professionals have used our research since 2012.