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Alert Logic vs Netsurion comparison

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Alert Logic Logo
2,388 views|1,609 comparisons
Netsurion Logo
447 views|109 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alert Logic and Netsurion based on real PeerSpot user reviews.

Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alert Logic vs. Netsurion report (Updated: September 2022).
634,550 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is pretty straightforward.""Notifications and the detail of notifications are most valuable. It is a user-friendly solution.""Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."

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"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred.""There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird.""They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.""We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee.""The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on.""Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy.""When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with.""Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

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Cons
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive.""Could be more of an endpoint protector.""We'd like to have triggered alerts sent to us so we see errors quicker."

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"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later.""I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events.""With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.""Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told.""The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically.""Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for.""The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports.""We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

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Pricing and Cost Advice
  • "Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
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  • "Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
  • "We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
  • "You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
  • "We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
  • "Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
  • More Netsurion Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Notifications and the detail of notifications are most valuable. It is a user-friendly solution.
    Top Answer:Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable… more »
    Top Answer:Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive.
    Top Answer:Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as… more »
    Top Answer:Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the… more »
    Top Answer:I would like faster responses when things are found. For example, when they inform me, it is usually when they begin to respond. The MITRE ATT&CK framework could be faster when identifying and… more »
    Ranking
    3rd
    out of 20 in SOC as a Service
    Views
    2,388
    Comparisons
    1,609
    Reviews
    3
    Average Words per Review
    690
    Rating
    8.7
    2nd
    out of 20 in SOC as a Service
    Views
    447
    Comparisons
    109
    Reviews
    8
    Average Words per Review
    1,862
    Rating
    7.8
    Comparisons
    Also Known As
    Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender
    Netsurion Managed Threat Protection
    Learn More
    Overview

    Accelerate Your Threat Detection & Response

    Your company’s security depends on being able to detect threats and respond to attacks quickly. But most organizations investigate less than 4 percent of all events they receive.

    Alert Logic has a better way.

    • A managed connected solution that brings an award-winning platform, cutting-edge threat intelligence, and expert defenders together
    • Flexible coverage tailored to your individual business needs
    • 24/7 SOC and expert remediation advice
    • Simple pricing with a lower total cost than assembling your own solutions or traditional outsourcing

    Netsurion® Managed Threat Protection is a managed open XDR solution that delivers greater attack surface coverage, guided threat remediation, and compliance management support. Our 24x7 SOC operates as your trusted cybersecurity partner, working closely with your IT team to strengthen your cybersecurity posture so you can confidently focus on your core business. Our smart, flexible packaging allows small- to mid-sized organizations to access​ advanced cybersecurity solutions at the most cost-effective price.

    And Netsurion Managed Threat Protection is MSP-ready to protect your business and your clients through multi-tenant management, Open XDR to work with your existing security stack, and “Pay-as-you-Grow” pricing.

    Offer
    Learn more about Alert Logic
    Learn more about Netsurion
    Sample Customers
    TIME, Genome Next, Rentalcargroup.com, Travel Tripper, C&J Energy Services, Investis, Retail Insights
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider13%
    Government6%
    Financial Services Firm6%
    REVIEWERS
    Healthcare Company22%
    University11%
    Leisure / Travel Company11%
    Financial Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company36%
    Healthcare Company18%
    Manufacturing Company13%
    Retailer4%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business44%
    Midsize Enterprise11%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business54%
    Midsize Enterprise6%
    Large Enterprise40%
    Buyer's Guide
    Alert Logic vs. Netsurion
    September 2022
    Find out what your peers are saying about Alert Logic vs. Netsurion and other solutions. Updated: September 2022.
    634,550 professionals have used our research since 2012.

    Alert Logic is ranked 3rd in SOC as a Service with 3 reviews while Netsurion is ranked 2nd in SOC as a Service with 10 reviews. Alert Logic is rated 8.6, while Netsurion is rated 8.2. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Netsurion writes "Real-time alerts and managed services reports give me a view of the landscape, things that might have slipped through the cracks". Alert Logic is most compared with CrowdStrike Falcon Complete, Darktrace, Arctic Wolf Managed Detection and Response, Rapid7 InsightIDR and eSentire, whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response. See our Alert Logic vs. Netsurion report.

    See our list of best SOC as a Service vendors.

    We monitor all SOC as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.