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Alcatel-Lucent OmniVista vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent OmniVista
Ranking in Network Management Applications
15th
Average Rating
8.8
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Management Applications category, the mindshare of Alcatel-Lucent OmniVista is 1.8%, up from 1.7% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.0%
Alcatel-Lucent OmniVista1.8%
Other95.2%
Network Management Applications
 

Featured Reviews

Nachoba  Ivan - PeerSpot reviewer
Technical Support (IT) at Mantra Technologies
Easily manage configurations and monitor networks with enhanced reporting capabilities
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 version under the user section. The option of changing from administrative to room should be available in the user section.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What we found valuable from Alcatel-Lucent OmniVista is that we are able to get reports, analytics, health analysis, and everything required by the customers."
"The command line is very user-friendly, making it easy to implement the network."
"It is a good investment for features."
"Being able to see the health of the network is most valuable; it is very strong in terms of stability and scalability, and their technical support is also good."
"Network management solution that's very stable and scalable. It has a straightforward installation, fast technical support, and multiple features such as reporting, network health analysis, etc."
"We use the Alcatel-Lucent OmniVista for analytics, appointment manager, and security."
"The reports are good."
"The most valuable feature of Alcatel-Lucent OmniVista is the monitoring of wired and wireless equipment."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution; NetCool is a good product that has good flexibility, and there are a lot of documents available online which is one of the best features of IBM Tivoli Suite."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"It's very easy to use."
"The solution has very good integration capabilities."
 

Cons

"Alcatel-Lucent OmniVista could improve by adding more cybersecurity features."
"The location of the WiFi connection should be available to all users."
"The support of Omnivista could be better. It's very expensive because it requires a subscription for support, and the licenses are proprietary. If you want to scale or expand your operation by adding more WiFi access points, you have to buy another license."
"In version 8.7.70, I am not able to change a user from administrative to room once the user is created."
"Alcatel-Lucent OmniVista could improve by adding more cybersecurity features."
"It needs to be infused with more artificial intelligence and machine learning."
"They should add more security features."
"Adding a reliable and proper heatmap for the access points would make this solution better."
"The solution is not user-friendly."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release."
"The product is pretty costly. It's definitely not the least expensive option."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
 

Pricing and Cost Advice

"I would rate OmniVista's pricing seven out of ten since it is expensive."
"Its price is reasonable."
"The price of Alcatel-Lucent OmniVista is cheaper compared to other tools on the market. The license for this software is a one-time license only, so there is no renewal needed. It's a perpetual license."
"This is an open-source solution, we do not pay any money to use it."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
report
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
11%
Computer Software Company
6%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What needs improvement with Alcatel-Lucent OmniVista?
In version 8.7.70, I am not able to change a user from administrative to room once the user is created. This limitation is challenging and was confirmed by Alcatel as not possible in the 8.7.70 ver...
What is your primary use case for Alcatel-Lucent OmniVista?
The solution is used for auditing and providing audit reports, sending mails, and notifications.
What advice do you have for others considering Alcatel-Lucent OmniVista?
I rate Alcatel-Lucent OmniVista an overall nine out of ten. The issue with changing a user from administrative to room under the user section needs improvement. If this could be resolved, the ratin...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

Alcatel-Lucent OmniVista 8770, OmniVista 8770, OmniVista 2500, OmniVista Cirrus, Alcatel-Lucent OmniVista 2500, Alcatel-Lucent OmniVista Cirrus, OmniVista 2500 NMS, OmniVista 2500 VMM, OmniVista 3600,
Tivoli NetCool
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Alcatel-Lucent OmniVista vs. IBM Tivoli NetCool and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.