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Akamai mPulse vs Cross-Enterprise Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai mPulse
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
6.6
Reviews Sentiment
5.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
50th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Akamai mPulse is 0.6%, up from 0.4% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Cross-Enterprise Application Performance Management0.4%
Akamai mPulse0.6%
Other99.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arivu Arumugam - PeerSpot reviewer
Staff Engineer at a financial services firm with 10,001+ employees
Lacking in regard to observation of the entire platform but does dynamic injections from within
There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature. the UI is quite good. It offers a basic set of features but nothing unique other than that as part of Akamai, you can do dynamic injections.
Mohammed  Shahpoup - PeerSpot reviewer
Senior Deputy Manager, ITSM Architect at ICT Misr
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is little that's unique about mPulse but since the solution is part of Akamai, you can do dynamic injections from within the product which is a great feature."
"Enables dynamic injections from within the product which is great."
"The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"It’s a very good product for performance tracking, I haven’t used many others, so I can’t comment on a competitive level."
"There's a good relationship between the price and the licences."
"It provides real-time monitoring for performance and availability of specific portions of the website without a significant data overhead."
"It provides a great overview for management regarding user experience."
"We are a worldwide company and we need to have a solution with good performance which the solution is providing us with; it has helped our company."
"All solutions from Broadcom are very easy to install."
"The documentation and the technical support are both quite good."
"The technical support and documentation are quite good."
 

Cons

"It needs a more intuitive GUI and more customization options."
"The solution didn't help us much and that's the reason we never used mPulse on a full scale and why we chose to go with Dynatrace."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"They work very well, only thing is they need more time to improve and fix all the issues."
"The end-to-end distributor tracing connectivity isn't there."
"Scalability to larger volume of data seems to be hit or miss."
"They lack support and presence in Egypt."
"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."
"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
No data available
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
 

Also Known As

SOASTA mPulse
CA Cross-Enterprise Application Performance Management
 

Overview

 

Sample Customers

Nordstrom, Gatwick, DirecTV, MSN, SquareSpace, SAP, Lenovo, Hallmark, myspace, Intuit, Kentucky Derby, Toys "R" Us, Netflix, Newsweek, The Washington Post, Lowe's, Nike, REI, Apple, Sears, Verizon, Wendy's, Huawei
NIIT Technologies, Cetip Safeguards
Find out what your peers are saying about Akamai mPulse vs. Cross-Enterprise Application Performance Management and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.