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AirMagnet Survey PRO vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
AirMagnet Survey PRO offers 99% accuracy and efficiency, justifying its cost with frequent use and effective problem-solving.
Sentiment score
7.0
NETSCOUT Network & Application Observability enhances uptime, productivity, and savings by reducing troubleshooting time and integrating well with existing products.
 

Customer Service

Sentiment score
7.7
AirMagnet Survey PRO's customer service is praised for responsiveness, expertise, and effective issue resolution in urgent situations.
Sentiment score
5.9
NETSCOUT Network & Application Observability support is praised for knowledgeable assistance, yet users desire quicker response times and more resources.
The distributor's support is rated an eight out of ten, indicating room for improvement in SLA handling.
System Integrator at a construction company with 11-50 employees
They need to work on their response time and overall competence.
Regional Director at iSecureMind Integrated Solutions
I am actually happy with technical support from NETSCOUT.
General Manager at MOCOMSYS
 

Scalability Issues

Sentiment score
7.1
AirMagnet Survey PRO efficiently scales with improvements, handling various environments, though vendor support and features need enhancement.
Sentiment score
8.0
NETSCOUT Network & Application Observability is praised for scalability, though hardware costs challenge large-scale growth; appreciated for flexible architecture.
It is not similar to software solutions Datadog or Dynatrace where they can easily add agents without problems.
General Manager at MOCOMSYS
The solution is highly scalable and accommodates the growth needs effectively.
System Integrator at a construction company with 11-50 employees
 

Stability Issues

Sentiment score
6.1
AirMagnet Survey PRO's latest updates improved stability, reducing crashes; issues often linked to users' hardware rather than software.
Sentiment score
8.1
NETSCOUT Network & Application Observability is praised for reliability, though complex configurations and specific demands can cause occasional instability.
Customers are more sensitive about NETSCOUT nGeniusONE's upgrades because it has hardware.
General Manager at MOCOMSYS
I rate the stability of NETSCOUT nGeniusONE as ten out of ten since we have not experienced any escalations or downtime issues from the end user's side.
System Integrator at a construction company with 11-50 employees
Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT.
Regional Director at iSecureMind Integrated Solutions
 

Room For Improvement

AirMagnet Survey PRO requires enhancements in cloud integration, user interface, compatibility, licensing, and documentation for improved functionality and user satisfaction.
NETSCOUT Network & Application Observability requires interface simplification, better integration, enhanced analytics, reduced costs, and improved user experience and documentation.
Customers want to have service assurance, including NPM and APM, from one vendor.
Regional Director at iSecureMind Integrated Solutions
Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time.
Newwork And Collaboration Supervisor at Nafeza
Many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.
General Manager at MOCOMSYS
 

Setup Cost

AirMagnet Survey PRO is competitively priced for multiple licenses, but high support renewal costs deter some buyers.
NETSCOUT Network & Application Observability is costly but offers valuable features and flexible licensing, though enterprise deployment can be very expensive.
The cost depends on the size of the customer, as sizing controls the pricing.
Regional Director at iSecureMind Integrated Solutions
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
Newwork And Collaboration Supervisor at Nafeza
 

Valuable Features

AirMagnet Survey PRO is valued for real-time interference troubleshooting, efficient WiFi mapping, and comprehensive wireless network deployment features.
NETSCOUT Network & Application Observability provides comprehensive network analysis, offering visibility and quick issue resolution through its user-friendly interface and robust features.
The capability of real-time traffic intelligence is also very useful because it allows for the comparison between real-time and historical packet levels.
Regional Director at iSecureMind Integrated Solutions
NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds.
Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees
Their analysis capability actually surpasses other APM solutions, which is why customers love it.
General Manager at MOCOMSYS
 

Categories and Ranking

AirMagnet Survey PRO
Ranking in Network Troubleshooting
5th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Network Modeling and Simulation (4th)
NETSCOUT Network & Applicat...
Ranking in Network Troubleshooting
12th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th), Network Monitoring Software (7th), IT Infrastructure Monitoring (29th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of November 2026, in the Network Troubleshooting category, the mindshare of AirMagnet Survey PRO is 7.8%, up from 7.5% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 4.9%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirMagnet Survey PRO7.8%
NETSCOUT Network & Application Observability4.9%
Other87.3%
Network Troubleshooting
 

Featured Reviews

Mark Witherspoon - PeerSpot reviewer
Wireless Services Manager at Veritas Managed Solutions
A solution for site verifications and enhanced with adapters that provide more realistic readings, but needs to support Wi-Fi 6E
Ekahau and AirMagnet Survey have their own pros and cons, in my opinion. For example, the APs are not visible in Ekahau but AirMagnet Survey allows us to see what APs and channels are being used in a live view, which Ekahau lacks. In Ekahau, the signal from the AP it's capturing at that time is visible which is a bit of an inconvenience. The predictive planner of AirMagnet's is better. However, Ekahau has advantages over AirMagnet because it groups all the SSIDs into one AP, whereas with AirMagnet, one needs to group them manually. Ekahau also supports Wi-Fi 6E, but its licensing is restrictive and more costly.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
10%
University
9%
Outsourcing Company
7%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise10
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise59
 

Questions from the Community

Ask a question
Earn 20 points
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, TruView
 

Overview

 

Sample Customers

Houston Methodist Hospital, Love's Travel Stops
Cerner Corporation
Find out what your peers are saying about AirMagnet Survey PRO vs. NETSCOUT Network & Application Observability and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.