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Airkit vs Appian comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Airkit
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (52nd), eCommerce Platforms (84th)
Appian
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (9th), Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (4th), Process Mining (7th)
 

Mindshare comparison

Airkit and Appian aren’t in the same category and serve different purposes. Airkit is designed for Customer Experience Management and holds a mindshare of 0.7%, up 0.6% compared to last year.
Appian, on the other hand, focuses on Business Process Management (BPM), holds 5.3% mindshare, down 6.3% since last year.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Airkit0.7%
Salesforce4.9%
Genesys Cloud CX4.1%
Other90.3%
Customer Experience Management
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Appian5.3%
Camunda16.5%
SAP Signavio Process Manager6.7%
Other71.5%
Business Process Management (BPM)
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
11%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise41
 

Questions from the Community

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Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
 

Comparisons

No data available
 

Also Known As

No data available
Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
 

Overview

 

Sample Customers

Information Not Available
Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Find out what your peers are saying about Salesforce, Qualtrics, ServiceNow and others in Customer Experience Management. Updated: August 2025.
867,676 professionals have used our research since 2012.