Airkit vs Appian comparison

Airkit is a low-code platform designed for creating adaptable customer experiences, enabling organizations to rapidly deploy applications that enhance interaction efficiency. Its intuitive design focuses on streamlining processes and improving user engagement through innovative digital solutions.

Airkit offers a comprehensive suite of tools that enables businesses to transform their digital engagement strategies. Users can build applications tailored to customer needs with minimal coding. It empowers teams to automate workflows and integrates with existing systems seamlessly, ensuring optimal functionality and improving service delivery. With a focus on scalability and flexibility, Airkit supports organizations in delivering consistent, high-quality customer interactions in real-time.

• Low-Code Development: Allows rapid application creation with minimal hand-coding, saving time and resources.
• Omnichannel Engagement: Supports customer interactions across multiple channels, providing a unified experience.
• Reusable Components: Facilitates the efficient building of applications using pre-designed components.
• Seamless Integration: Connects with existing APIs and systems, enhancing data flow and accessibility.

• Cost Efficiency: Reduces development and operational costs with faster deployment.
• Enhanced Customer Satisfaction: Improves customer interactions through personalized engagement.
• Increased Agility: Accelerates response times and adaptation to market changes.
• Scalability: Supports growth by easily adapting to expanding business needs.

Airkit is effectively implemented across sectors like financial services and retail, where quick adaptation to customer demands is crucial. In financial services, it is utilized for automating customer onboarding and enhancing client interactions. Retail businesses use it to personalize shopping experiences, offering seamless support across digital and in-person platforms, meeting a diverse array of industry-specific needs.

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

• Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
  
  
• Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
  
  
• Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
  
  
• Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

• Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
  
  
• Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
  
  
• AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
  
  
• Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
  
  
• Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
  
  
• Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

• The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
  
  
• Appian can increase process speed and deliver applications considerably faster compared to conventional development.
  
  
• The platform is easy to use and suitable for complete beginners to build applications and workflows.
  
  
• Appian offers a variety of design tools that facilitate development and deployment.
  
  
• Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
  
  
• The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
  
  
• The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
  
  
• Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.