Affinity vs Bitrix24 comparison

Affinity and Bitrix24 are both solutions in the CRM category. Affinity is ranked #39, while Bitrix24 is ranked #35. Affinity holds a 0.8% mindshare in CRM, compared to Bitrix24’s 0.8% mindshare. Additionally, 100% of Affinity users are willing to recommend the solution, compared to 90% of Bitrix24 users who would recommend it.

Affinity

Read 3 Affinity reviews

1,692 Views
1,692 Comparison Views

100% willing to recommend

Bitrix24

Read 20 Bitrix24 reviews

3,340 Views
1,904 Comparison Views

90% willing to recommend

Affinity

Bitrix24

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 19, 2024

Bitrix24 and Affinity compete in the business platform category, offering solutions for team collaboration and relationship management. Affinity stands out with its feature set, while Bitrix24 appeals with pricing and support.

Features: Bitrix24 integrates CRM, tasks, project management, and communication tools, facilitating management from a single platform. Affinity offers relationship intelligence features that are ideal for nurturing professional relationships. Each platform brings substantial features, but Affinity's focus on relationship management gives it a special edge.

Ease of Deployment and Customer Service: Bitrix24 offers both cloud and on-premise deployment options, providing flexibility and fast implementation with responsive customer service. Affinity is primarily cloud-based, promoting a seamless setup and efficient data handling.

Pricing and ROI: Bitrix24 is recognized for its competitive pricing structure, including a free tier for small teams, enabling high ROI through low initial costs. Affinity's pricing matches its premium services, ensuring solid ROI with advanced relationship management capabilities.

To learn more, read our detailed Affinity vs. Bitrix24 Report (Updated: April 2026).

Buyer's Guide

Affinity vs. Bitrix24

April 2026

Download the complete report

Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Affinity

Ranking in CRM

39th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Bitrix24

Ranking in CRM

35th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Project Management Software (27th), Enterprise Social Software (23rd)

Mindshare comparison

As of May 2026, in the CRM category, the mindshare of Affinity is 0.8%, down from 1.4% compared to the previous year. The mindshare of Bitrix24 is 0.8%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Bitrix24	0.8%
Affinity	0.8%
Other	98.4%

CRM

Featured Reviews

Marcus Quinn

Chief Information Officer at Business Growth & Software Development Consultancy

Open source, stable and capable of working with existing Adobe files

Affinity Photo needs to work more. They need to align as much as possible with the shortcuts and keystrokes of Adobe. It's just because when you learn a tool as a professional, you tend to learn all the shortcuts and keystrokes. And if they're not the same as the same type of products that you migrated from, you lose productivity because you forget how to do things. You don't know where things are on the menu. You don't know the icon for it because you just know it as, "Oh, if I press this key, I get that." You forget the user interface. You just remember the keystrokes and the shortcuts. So, if that could align as much as possible with what I'm used to from Adobe, that would be good. And there's another product I use called Pixelmator Pro. And as much as I wish Affinity Photos did everything that Photoshop did, I actually ended up using this other product, Pixelmator, more for image editing because I just find it faster and more in line with what I remember from Photoshop. So, they are good. They've designed a good product. It's just the shortcuts and keystrokes need to match what people are used to, especially coming from Adobe because, let's say, it didn't exist. Affinity is a newer product.

Read full review

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For me, the most valuable feature is the fact that they work with existing Adobe files. And open and edit PDFs and web-optimized exports. It's been very good."

"We are using Affinity as a very robust contact list."

"I like that it's completely automated. It's a very robust system. You are not going to have faults in it."

"The most valuable features of Affinity are the connection features it provides because you have a large database of startups. The people who worked in the companies and founded them are displayed in Affinity. It can show if they are using some special intelligence feature and that you may know this person, of your connections. For example, if they know the person. It works similar to the way LinkedIn does when you seek a connection. Additionally, Affinity shows how close this person is and how often they contact each other."

"The most valuable features of Affinity are the connection features it provides because you have a large database of startups."

"What I like about this solution is that it is easy to use and very stable."

"The CRM and collaboration tools are well-designed for our purposes."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"Before using Bitrix, we were facing lots of problems; now we have a complete visualizer product for projects."

"We use Bitrix24 to track sales activities in the same way that we used HubSpot."

"Collaboration and CRM are the most valuable features of Bitrix24."

"Offers, a free version."

"Bitrix24's workflow is better than that of others. The user interface is also good."

More Bitrix24 pros

Cons

"Affinity could improve by adding more features. It has been a while since I have used it, but when I did, the features could improve."

"It would be better if it were "pay-per-user" instead of "pay-per-account." For example, I'm Siddharth Mallya, and I have two email accounts. Each of those accounts is a separate payable account for me. For instance, I have created a network using my personal email ID, and now I have moved to my company email ID. It'll choose any one of those accounts, and that will become my paid account. For example, if I put in my personal email ID, then that's the account that I pay for. But I'm no longer using it, and it's not going to get updated. If I put in my work email ID, then that's an entirely separate account that I have to pay for."

"To get people to migrate, Affinity needs to somehow give them an incentive to change. The key is to make it as similar as possible. Shortcuts and keystrokes would be my biggest learning curve. So, to scale, you're going to have to convince people to relearn their workflow, and everybody's too busy to do that. Scalability is kind of mid because you face adoption resistance if you're pushing out to a studio or staff that are used to Adobe. Many products don't think beyond Microsoft and Adobe. If it's not Microsoft, then they don't understand. So, scalability is a challenge."

"Affinity could improve by adding more features."

"It would be better if it were pay-per-user instead of pay-per-account."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

"Bitrix24 comes with lots of options and tools, but at the end of the day, it's too complicated for us."

"The web interface is good but the client interface is not very user-friendly and needs to improve."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."

More Bitrix24 cons

Pricing and Cost Advice

"Affinity is an expensive solution. However, they over a free version trial. The solution is expensive but the people that have used it say it is worth the money."

"Affinity follows a pay-per-account model, and I think there will be a monthly or a yearly paid subscription. I have heard that it was expensive."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"The pricing for this program is reasonable."

"We were using the free version which was really limited in terms of functionality."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"The solution's pricing is quite average and not expensive."

"Price-wise, it is a very cheap solution."

More Bitrix24 pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

894,738 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

18%

Manufacturing Company

University

Computer Software Company

Construction Company

14%

Comms Service Provider

13%

Computer Software Company

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2
Large Enterprise	1

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What advice do you have for others considering Bitrix24?

I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.

See all answers

Comparisons

Attio vs Affinity

Compared 18% of the time

HubSpot Sales Hub vs Affinity

Compared 17% of the time

Microsoft Dynamics CRM vs Affinity

Compared 12% of the time

monday.com vs Affinity

Compared 12% of the time

HubSpot CRM vs Affinity

Compared 11% of the time

More Affinity Competitors

amoCRM vs Bitrix24

Compared 8% of the time

monday.com vs Bitrix24

Compared 8% of the time

Odoo vs Bitrix24

Compared 8% of the time

ELMA 365 vs Bitrix24

Compared 6% of the time

Asana vs Bitrix24

Compared 6% of the time

More Bitrix24 Competitors

Product Reports

Buyer's Guide

Affinity

May 2026

Download Affinity product report

Buyer's Guide

Bitrix24

May 2026

Download Bitrix24 product report

Overview

Affinity empowers businesses with intelligent relationship management, using AI to transform data into actionable insights for decision-making. It's ideal for industries requiring sophisticated network management and data integration.

Affinity is designed to streamline relationship management with cutting-edge AI and ML capabilities. It provides users a comprehensive view of their networks, centralizing data and offering insights into professional connections. With its ability to foster relationship-driven growth, Affinity helps businesses enhance their approach to networking and data-driven strategies. Its rich analytics tools allow for an intuitive understanding of complex relationships, making it essential for professionals who rely on data-driven decision-making.

What key features make Affinity stand out?

AI-Powered Insights: Leverages AI to provide actionable insights and relationship intelligence.
Relationship Intelligence: Centralizes contact information to analyze and visualize networks.
Pipeline Management: Streamlines project management with AI-driven suggestions to improve efficiency.
CRM Integration: Seamlessly integrates with existing CRM systems to ensure consistent data flow.

What benefits and ROI should you expect?

Increased Efficiency: Saves time on manual data entry, allowing focus on strategic tasks.
Improved Decision-Making: Offers data-driven insights for informed decisions.
Enhanced Networking: Strengthens professional connections and identifies new opportunities.
Cost-Effective Relationship Management: Reduces costs related to maintaining disparate information systems.

In VC and private equity, Affinity is crucial for uncovering hidden connections and driving strategic investments. Real estate professionals benefit from improved client management, while consulting firms utilize the AI insights to gain competitive advantage. These industry-specific applications showcase Affinity's adaptability and effectiveness in fostering growth and innovation.

Affinity

Bitrix24 is a highly customizable platform offering tools for CRM, project management, and team collaboration. Its features are tailored for organizations seeking stable solutions with integration capabilities. Despite challenges, it remains a popular choice for managing enterprise-wide tasks.

Bitrix24 provides an array of functionalities designed to streamline business operations. It includes project management, CRM integration, and collaboration tools. Users appreciate its capabilities in data entry, automation, and pipeline views, along with third-party integrations. While it excels in team collaboration and office automation, there are some aspects like marketing automation and financial workflows that could be improved. Users find challenges with integration capabilities, especially with ERP systems, and experience performance issues and bugs in mobile systems. There is a need for better support services, and extracting data can be problematic.

What are the key features of Bitrix24?

Project Management: Offers tools for planning and tracking projects effectively.
CRM Integration: Helps manage client relationships and sales pipelines.
Collaboration Tools: Enhances communication and coordination among team members.
Workflow Automation: Streamlines tasks and simplifies business processes.
Third-party Integrations: Connects with Google, Microsoft, and other platforms.

What benefits or ROI should users look for in reviews?

Improved Team Efficiency: Enhances collaboration and streamlines workflows.
Enhanced Customer Management: Optimizes client interactions and relationships.
Comprehensive Business Functionality: Supports marketing, sales, and project management.
Scalable Solutions: Adapts to the growing needs of enterprises.

Bitrix24 finds its application in sectors like sales, marketing, and customer service. Organizations utilize it to manage deals, leads, and CRM activities, with added capabilities for project management and internal communication. It serves sectors needing finance management, client proposals, and enterprise-wide task tracking.

Bitrix24

Sample Customers

T3 Advisors, Cushman & Wakefield,

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Buyer's Guide

Affinity vs. Bitrix24

April 2026

Free Report: Affinity vs. Bitrix24

Find out what your peers are saying about Affinity vs. Bitrix24 and other solutions. Updated: April 2026.

DOWNLOAD NOW

894,738 professionals have used our research since 2012.

See our Affinity vs. Bitrix24 report.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.