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ADP Workforce Now vs Arcoro Benefits Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (17th), Cloud HCM (11th), HR Analytics Software (5th)
Arcoro Benefits Management
Ranking in Benefits Administration
33rd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Benefits Administration category, the mindshare of ADP Workforce Now is 3.2%, up from 2.8% compared to the previous year. The mindshare of Arcoro Benefits Management is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
ADP Workforce Now3.2%
Arcoro Benefits Management1.1%
Other95.7%
Benefits Administration
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
it_user771600 - PeerSpot reviewer
EDI Business Analyst - Team Lead at a recruiting/HR firm with 201-500 employees
Custom Reporting and One-Click reports are valuable features for Benefits Administration
The Custom Reporting and One-Click reports, because I work in the field of Benefits Administration It can offer Benefit Admin as a value add to our current payroll services. The system will timeout and not allow access, on occasion, which can really be problematic for our current framework. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most valuable features are the reporting and benefits piece."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"Payroll: It is very easy and user-friendly."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"The Custom Reporting and One-Click reports, because I work in the field of Benefits Administration."
 

Cons

"The complexity is the key challenge with a tool like ADP ."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"Support leaves a lot to be desired."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Its benefits portal could be user-friendly."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The report functionality is not as good as competitive products."
"The system will timeout and not allow access, on occasion, which can really be problematic for our current framework."
 

Pricing and Cost Advice

"The solution is expensive and everyone complains about the price."
"I give the pricing a seven out of ten."
"The solution is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
7%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
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Also Known As

No data available
InfinityHR
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
CUPeople, Quickstart, Vantari Genetics, Openet Telecom, BenefitMall
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration. Updated: March 2026.
885,286 professionals have used our research since 2012.