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Adobe Workfront vs JIRA Portfolio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Adobe Workfront boosts efficiency and productivity significantly, saving time and resources while enhancing collaboration and user growth.
Sentiment score
7.6
JIRA Portfolio boosts ROI by enhancing project management, collaboration, execution efficiency, and providing agile insights into team activities.
We tracked all of the savings through Adobe Workfront, and at the end of the year, for those 2,500 users, we saved over 1,200 hours, or 1,200 man hours.
The tool provides tracking for projects and activities, with detailed insights into which team members worked on activities and the time invested in each task.
 

Customer Service

Sentiment score
7.0
Adobe Workfront's support is well-rated for expertise and responsiveness, though complex issues can experience longer response times.
Sentiment score
6.4
JIRA Portfolio's support experiences vary, with users reporting both helpful interactions and delays, suggesting improvements in access and speed.
They provide answers and guidance on how to resolve issues, such as clearing cookies and cache, and assist in best practice configuration and optimization of the platform.
It is considered a citizen admin system, and you don't need to be an IT professional to be an administrator.
If L5 does not understand, it moves to L4. If they can't solve it, it moves to a higher level.
The support was good with no challenges.
We are satisfied with the support from our provider.
 

Scalability Issues

Sentiment score
6.6
Adobe Workfront scales well for midsize to enterprise businesses, offering flexibility, customization, and strategic planning with manageable scalability challenges.
Sentiment score
7.5
JIRA Portfolio efficiently scales for diverse team sizes, though some users find pricing and licensing complexities challenging.
We have gone from two or three marketing teams up to over 40 marketing teams and 6,500 users in a few years.
The solution is really scalable.
In terms of scalability, I would give JIRA Portfolio a ten out of ten.
 

Stability Issues

Sentiment score
6.8
Adobe Workfront is praised for its stability, with issues resolved quickly and performance consistently rated highly by users.
Sentiment score
8.1
JIRA Portfolio is stable and reliable, receiving high ratings for performance, with minimal issues during cloud updates.
Adobe Workfront provides a stable foundation for project management.
Overall, I would rate the stability and reliability of Adobe Workfront a ten.
I have not faced any challenges with the stability of Adobe Workfront.
In comparison to Planisware, it is very stable.
 

Room For Improvement

Adobe Workfront users want improved reporting, integration, and interface customization for better usability, efficiency, and data visualization.
JIRA users seek better reporting, integration, UI simplification, resource management, and improved dashboards with affordable add-ons.
We can enhance integrations, such as ensuring Adobe Workfront integrates more seamlessly with other Adobe products like Experience Manager and Creative Cloud.
If I have issue-level data and project-level data that I need to see, with some custom coding, you can do some of it in a report, but in general, if you have a lot of that blended data between levels, you need to use a dashboard, which requires two different reports due to the difficulty in pulling data at the different levels into one thing.
Integration with Azure DevOps could be improved to facilitate better communication between the two systems.
Making the report creation process faster and easier with drag-and-drop features would be beneficial.
The setup process for JIRA Portfolio is complex.
 

Setup Cost

Adobe Workfront's pricing is high but offers flexibility, discounts, and value for large remote teams with efficiency improvements.
Enterprise users find JIRA's Advanced Roadmaps affordable initially, but costs increase with scaling, particularly for additional users or features.
This can include items such as mileage, supplies, software, licenses, and travel costs.
It is not considered expensive in the market.
 

Valuable Features

Adobe Workfront offers customizable tools for effective project management, enhancing collaboration, automation, integration, and workflow flexibility for users.
JIRA Portfolio offers integration, customization, and ease of use for effective project management and team progress tracking.
It provides comprehensive features with built-in integration for creative tools, addressing the pain point of creative collaboration in the content supply chain.
The system aids in supporting demand management and producing high-level status reports.
You can set up the complete workflow from start to end with Adobe Workfront, such as content creation, content publication, and getting that approval process, storing it somewhere.
The reporting feature is comprehensive and easy to use, which aids in planning and forecasting.
The cloud accessibility and quick task creation capabilities make collaborating with the tool a great feature for working with my team.
 

Categories and Ranking

Adobe Workfront
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
41
Ranking in other categories
Project Management Software (8th), Digital Asset Management (1st)
JIRA Portfolio
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Featured Reviews

Chris French - PeerSpot reviewer
Enhanced project management and automation simplify reporting and approval processes
I think that Adobe Workfront could be improved in several areas, including reporting, which I've already mentioned. There are very specific things within the custom forms that I think could be improved, such as having different labels within forms instead of system-wide. The ability to hide options in a drop-down at the custom form level instead of system-wide would be another improvement. There are times we have to create brand new fields because we need slightly different wording within the label. If we had the capability, we could easily trim down from over 1,000 custom fields to about 400 custom fields if we had the ability to have individual labels by form. So reporting is a big one, and I think there are some not huge changes needed, but improvements to custom forms and custom fields would be beneficial. My experience with reporting in Adobe Workfront so far is that the reporting could be better. The ability to report is great, but I think it is too difficult. Regarding dashboards, they are crucial to be able to pull information from different levels, but that's also a negative because it is very difficult to do that on a report. If I have issue-level data and project-level data that I need to see, with some custom coding, you can do some of it in a report, but in general, if you have a lot of that blended data between levels, you need to use a dashboard, which requires two different reports due to the difficulty in pulling data at the different levels into one thing.
Neeraj Chaudhari - PeerSpot reviewer
Aligns with agile frameworks for streamlined project management
User experience should be more intuitive. Currently, it's not that intuitive. Additionally, a lot of querying and customization is needed for reporting. If there could be some templates out of the box, it would be helpful. Making the report creation process faster and easier with drag-and-drop features would be beneficial.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
8%
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
12%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise29
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise12
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for Workfront?
Adobe Workfront features include expenses associated with a project or task that are not related to labor hours. This can include items such as mileage, supplies, software, licenses, and travel cos...
What needs improvement with Workfront?
In Adobe Workfront, there is a limit of 2,000 users that can be shown on a page. I would suggest increasing this to something around 10,000 so end users can search all objects more efficiently. Cur...
What is your primary use case for Workfront?
We use Adobe Workfront for project management where users manage their projects, add tasks to the project, track their timeline, and get approvals from project managers. I work on the developer sid...
What do you like most about JIRA Portfolio?
The solution's tracking capabilities helped ensure we had full visibility into planned work and scheduled work.
What is your experience regarding pricing and costs for JIRA Portfolio?
I am part of the delivery team and am not exposed to the commercial information. However, from what I understand, JIRA is competitively priced. It is not considered expensive in the market.
What needs improvement with JIRA Portfolio?
The setup process for JIRA Portfolio is complex.
 

Also Known As

AtTask, Workfront DAM
Portfolio for JIRA
 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
Rosetta Stone, Sprint, UBS, Workday, Expedia, J.P. Morgan
Find out what your peers are saying about Adobe Workfront vs. JIRA Portfolio and other solutions. Updated: September 2025.
867,341 professionals have used our research since 2012.