Adobe Sign vs DocuSign vs Zoho Sign comparison

Adobe and Docusign are both solutions in the eSignature (Electronic Signature) category. Adobe is ranked #6 with an average rating of 10.0, while Docusign is ranked #1 with an average rating of 7.7. Adobe holds a 7.4% mindshare in EAS, compared to Docusign’s 18.5% mindshare. Additionally, 100% of Adobe users are willing to recommend the solution, compared to 100% of Docusign users who would recommend it.

Adobe Sign

Read 11 Adobe Sign reviews

1,015 Views
914 Comparison Views

100% willing to recommend

DocuSign

Read 13 DocuSign reviews

2,424 Views
2,060 Comparison Views

100% willing to recommend

Zoho Sign

Read 5 Zoho Sign reviews

459 Views
459 Comparison Views

80% willing to recommend

Adobe Sign

DocuSign

Zoho Sign

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Executive Summary

We performed a comparison between Adobe Sign, DocuSign, and Zoho Sign based on real PeerSpot user reviews.

Find out what your peers are saying about Docusign, SignNow, Dropbox and others in eSignature (Electronic Signature).

To learn more, read our detailed eSignature (Electronic Signature) Report (Updated: March 2026).

Buyer's Guide

eSignature (Electronic Signature)

March 2026

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Helped 885,789 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2026, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 7.4%, down from 12.8% compared to the previous year. The mindshare of DocuSign is 18.5%, down from 31.5% compared to the previous year. The mindshare of Zoho Sign is 3.8%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Mindshare Distribution
Product	Mindshare (%)
DocuSign	18.5%
Adobe Sign	7.4%
Zoho Sign	3.8%
Other	70.3%

eSignature (Electronic Signature)

Featured Reviews

Bishen Gosai

Acrobat Sign Specialist at Learning Curve

Streamlined customer onboarding has reduced processing time from days to under an hour

There are several phenomenal features in Adobe Sign, and for me personally, the web forms feature is one of the best because it allows flexibility and the ability for signers to access the documents remotely without having to be sent a document for signature. All they need is a link or a QR code to the actual web form, which enables them to fill in and sign the document electronically on any device. The web forms feature has saved a lot of time and administration back and forth from a customer and supplier perspective. In general, it has added a whole level of efficiency for the organization as a whole. As mentioned with the customer registration document, Adobe Sign has greatly improved efficiency for the processing of customer registration documents. Previously, the process took potentially anything up to 10 working days, but with the current process in place, it has been minimized down to less than 60 minutes.

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AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

Advanced management and seamless integration improve document workflows

The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.

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MohamedShaheen

Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

Provides good integration and invoice facilities

I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I give the stability a ten out of ten."

"We heavily relied on Adobe Sign for signature workflows, Advanced Sharing method, tracking reports, creating products, and assigning accounts to new users."

"It makes it very easy to sign documents."

"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."

"Adobe Sign is a reliable product with good support and a continuous improvement process in place."

"The ability to sign digitally is very convenient."

"Regarding the most valuable feature of the solution, I would say that it is easy to use."

"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."

More Adobe Sign pros

"Very convenient, saves dealing with hard copies of documents."

"I appreciate that I can see when they've viewed the document, when they've signed the document, and the status of the document, which is probably my favorite feature in DocuSign."

"DocuSign is currently able to cater to almost 95% of user needs in terms of contractual documents, propagation, storage, signature process, and additional requirements."

"We can structure the signature."

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."

"The most valuable feature of DocuSign is its ability to save time."

"You can customize how you want to use the solution."

"The solution is reasonably priced."

More DocuSign pros

"It works very well, and its pricing is also good."

"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."

"The most valuable features of Zoho Sign are its integration and invoice facilities."

"I like that there is a hierarchy in sending the documentation."

"It is a scalable solution."

Cons

"The UI has room for improvement."

"The support could improve in Adobe Sign."

"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."

"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."

"I think that the performance could be better and so could the auto-updates when filling in new columns and information."

"It is hard to keep up with continuous improvements."

"It works. I have no notes for improvement."

"The price of the solution could improve for certain plans."

More Adobe Sign cons

"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."

"It should automatically be datestamped beside the signature."

"The support is not accessible sometimes to African businesses."

"I could always use better security around the solution."

"Resolution from customer service and their response rate in resolving issues needs to be improved."

"I would like for this solution to send me a copy of the signed document automatically."

"I find the new updated formatting and template system in DocuSign problematic. When I format and create content in their new updated system, the preview looks different from what I see during editing."

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."

More DocuSign cons

"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."

"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."

"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."

"The solution limits the number of contracts one can sign."

"Zoho Sign has to be made more user friendly."

Pricing and Cost Advice

"The free edition allows us to use the signature feature."

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."

"As of now, there are no monthly expenses involved in the solution."

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

"The tool is expensive."

"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."

"Overall, I feel the solution's pricing is good."

"The solution's price is reasonable."

"It's significantly cheaper than DocuSign."

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Top Industries

By visitors reading reviews

Training & Coaching Company

10%

Financial Services Firm

Healthcare Company

Comms Service Provider

Financial Services Firm

13%

Computer Software Company

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	4

No data available

Questions from the Community

What is your experience regarding pricing and costs for Adobe Sign?

Pricing for Adobe Sign was very straightforward. It is licensed per transaction, and while it does have a per-user li...

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What needs improvement with Adobe Sign?

Adobe Sign has a phenomenal roadmap in terms of new features being added, and this is constantly being enhanced on a ...

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What is your primary use case for Adobe Sign?

My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer registra...

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What do you like most about DocuSign eSignature?

We can structure the signature.

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What is your experience regarding pricing and costs for DocuSign eSignature?

Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have informatio...

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What needs improvement with DocuSign eSignature?

I find the new updated formatting and template system in DocuSign problematic. When I format and create content in th...

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Product Reports

Buyer's Guide

Adobe Sign

March 2026

Download Adobe Sign product report

Buyer's Guide

DocuSign

March 2026

Download DocuSign product report

Buyer's Guide

eSignature (Electronic Signature)

March 2026

Download Zoho Sign product report

Also Known As

Echosign

DocuSign eSignature, CoSign, DocuSign eNotary

No data available

Overview

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software.

Adobe

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.

Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.

Zoho

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville

Buyer's Guide

eSignature (Electronic Signature)

March 2026

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Find out what your peers are saying about Docusign, SignNow, Dropbox and others in eSignature (Electronic Signature). Updated: March 2026.

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