Actifio vs Carbonite Server comparison

Google and OpenText are both solutions in the Backup and Recovery category. Google is ranked #48 with an average rating of 7.5, while OpenText is ranked #56. Google holds a 0.6% mindshare in BRS, compared to OpenText’s 1.0% mindshare. Additionally, 88% of Google users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Actifio

Read 9 Actifio reviews

1,934 Views
1,644 Comparison Views

88% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

3,168 Views
2,218 Comparison Views

100% willing to recommend

Actifio

Carbonite Server

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Actifio and Carbonite Server are two prominent competitors in the data backup and recovery market. Carbonite Server appears to be favored due to its comprehensive features and perceived value despite a higher price point.

Features: Actifio is praised for data virtualization, instant data recovery, and beneficial enterprise features. Carbonite Server is noted for comprehensive disaster recovery, scalability, and robustness in various scenarios.

Room for Improvement: Actifio users report a need for flexible pricing models, enhanced customer support, and better integration with third-party applications. Carbonite Server users suggest simplifying the initial setup process and addressing setup complexity concerns.

Ease of Deployment and Customer Service: Actifio users mention a smoother deployment process but point out dissatisfaction with customer service. Carbonite Server users find the deployment more challenging but commend the quality of customer service once operational.

Pricing and ROI: Actifio is noted for higher setup costs with some users feeling the ROI does not justify the expense. Carbonite Server, while also having significant setup costs, is perceived to offer better ROI due to its extensive feature set and reliability. Users find Carbonite Server to provide a better long-term investment compared to Actifio.

To learn more, read our detailed Actifio vs. Carbonite Server Report (Updated: April 2026).

Buyer's Guide

Actifio vs. Carbonite Server

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Actifio

Ranking in Backup and Recovery

48th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Test Data Management (9th)

Carbonite Server

Ranking in Backup and Recovery

56th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (44th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Actifio is 0.6%, up from 0.3% compared to the previous year. The mindshare of Carbonite Server is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Actifio	0.6%
Carbonite Server	1.0%
Other	98.4%

Backup and Recovery

Featured Reviews

Jeff Poulton

Tech Lead / Informix DBA at a wholesaler/distributor with 5,001-10,000 employees

Has reduced storage requirements for development environments but presents challenges during upgrades and support interactions

The most concerning issue is IBM support. The issue I have with IBM support is that sometimes they don't seem to know their product very well at times. I don't know where the support is coming from, whether it's from IBM or from Google through IBM. I'm not sure who physically does the support. Their knowledge isn't great. Plus, the way we use it is not the focus of Google nowadays. Google, as I understand it, bought the product as an add-on to Google Cloud or whatever as a backup and that's not how we use it. I do see some problems with Actifio, specifically keeping current with operating systems. It can be tricky to upgrade Actifio. It can be a challenge. When we've had to do it, we've had to work with their support people, and some of them are just people reading a sheet of instructions. When those instructions are obviously wrong at times because you can tell if you have half a knowledge of what you're doing, it takes ages for them to go off and find someone to explain what's going wrong. So it can be very laborious.

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Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Actifio was very stable. Whenever they identified bugs, they would promptly provide us with patches."

"They will assist me in achieving whatever budget issue the client may be having."

"Very user-friendly and the QSA is very good."

"The ease of use is most valuable."

"This product is the best that there is today, as it has replication and it has built–in BCP/DR."

"Very user-friendly and the QSA is very good."

"Actifio has actually kind of reshaped the backup methodologies, adding a new dimension to the way that data centers were being backed up in the past and forcing other vendors to change."

"This product has unique capabilities that lead the product category in test data management, cloning and recovery."

More Actifio pros

"The Granular Restore of SQL feature has been a lifesaver more times than I can count."

"I find the BMR/image and the recovery pieces are valuable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"Technical support handled all our issues quickly and effectively."

"Easy verification of things is the most valuable feature."

"The solution is very stable."

"The solution is a free engine to help work with the container."

"It seems reliable and easy to use."

More Carbonite Server pros

Cons

"The solution doesn't support AIX software or in-cloud, and we have a lot of servers running on AIX and Oracle."

"Google has stopped supporting the on-premise version of the tool."

"There are quite a few ways the product can be improved, actually."

"There is a lot to improve on and a lot of new features that are needed."

"Areas that need improvement would be the support for recovery in the physical environment."

"Lacks the option to price backup costs within the solution itself."

"When we've had to upgrade Actifio, we've had to work with their support people, and some of them are just people reading a sheet of instructions."

"Actifio is not putting much development into their deduplication technology anymore."

More Actifio cons

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"They do not yet have USB recovery but they are adding it in coming releases."

"The stability has room for improvement."

More Carbonite Server cons

Pricing and Cost Advice

"Support is very good. They send out a VM link and help you fix any issues."

"Actifio is cheaper than other tools."

"Pricing is on a case by case basis."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"The pricing is between $120 and $150 per year."

"Its price is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Construction Company

11%

Retailer

10%

Comms Service Provider

Computer Software Company

10%

Comms Service Provider

Construction Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

What needs improvement with Actifio?

See all answers

What is your primary use case for Actifio?

The main use case for me with Actifio is to provide databases to our development teams. We utilize snapshots or images to manage multiple copies of our production database efficiently without using...

See all answers

What advice do you have for others considering Actifio?

I do not work with the point-in-time recovery feature in Actifio. Our database has that capability. We don't use Actifio as a backup per se. In terms of Actifio's impact on reducing downtime for pr...

See all answers

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Product Reports

Buyer's Guide

Actifio

May 2026

Download Actifio product report

Buyer's Guide

Cloud Backup

May 2026

Download Carbonite Server product report

Also Known As

No data available

Carbonite Recover Backup

Overview

Actifio offers a streamlined approach to data management, spotlighting its ease of use and seamless cloud integration. By eliminating the need for additional OS licenses, Actifio reduces costs while ensuring efficient time-saving backups and rapid recovery solutions.

Actifio integrates well with cloud storage, providing features like the Golden Copy for incremental backups with fast restores. It supports workflows and cloud processes effectively and is known for its excellent backup health monitoring and test environment management without full database copies. Recent user feedback indicates areas for improvements in workflow scheduling and recovery speed, alongside enhanced support for systems like AIX and Oracle.

What features make Actifio stand out?

Ease of use: Intuitive interface streamlining data management.
Cloud integration: Seamless compatibility with cloud storage solutions.
Golden Copy: Efficient incremental backups with swift restores.
Cost-efficient: No need for additional OS licenses.
Backup support: Effective for VMware and Hyper-V environments.

What benefits and ROI should users look for?

Time-saving: Reduces setup from hours to minutes.
Space optimization: Significant reduction in disk usage.
Support quality: Dedicated team aiding in smooth operations.
Reporting power: Offers detailed insights and analytics.

In industries focusing on data backups and test environment management, Actifio is a go-to choice due to its ability to manage non-production databases efficiently, allowing organizations to handle multiple database copies effectively without increasing disk usage. Its capability to back up virtual environments like VMware and Hyper-V ensures that organizations can rely on instant backup and recovery, particularly beneficial in test data management contexts.

Google

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Sample Customers

IBM, Waste Industries, Nasdaq, Verizon, Sharp, Rosetta Stone, Dakine, JBS Australia, Texas Wesleyan University, Cintra, People's Choice Credit Union, Lotto NZ, Electric Insurance, Tyler Technologies, Intility, Corporate One Federal Credit Union, Bryant University, pc/nametag, Isagenix, Sungard Availability Services, Databank, Electrocraft, Lifescript, Westfleisch, Interstate National Corporation, RestorePoint, Net3, Access Community Health Network, Newmarket International, Rezolve Group Inc., Piri Reis University, MC Assembly, Grass-Merkur, dbMotion, Christian Broadcasting Network, Bezeq, Abilene Christian University, CNW Group, Softcat, Migliori, City of South Portland, NaviSite, News-Press & Gazette, Comtec, Equity Insurance, Admirals Bank, Assistra, Dassault, Henry Davis York Lawyers, SAI Global, Audax Group, DSM, Triad Retail Media, Euronet Worldwide, Palm Beach County School District, iGate, Emerald Queen Casino

INLINE Commercial Construction, Hamilton County

Buyer's Guide

Actifio vs. Carbonite Server

April 2026

Free Report: Actifio vs. Carbonite Server

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