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Acronis Cyber Cloud vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
8th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in MSP Backup
4th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of May 2025, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 1.1%, up from 0.7% compared to the previous year. The mindshare of NinjaOne is 12.7%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Gitesh Chavan - PeerSpot reviewer
Data protection needs are supported through effective cybersecurity features
I have installed Acronis Cyber Cloud for file server backup. The second destination for the file server backup is Acronis Cloud Storage The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption. With these features,…
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."
"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The assurance that we are always protected and backed up is a significant benefit."
"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."
"I would rate the overall solution as ten out of ten."
"I can expand on the fly by just adding space or the number of users."
"NinjaOne is a great product. It is working and it is always developing."
"The software's automation tools have solved critical deployment problems for small businesses."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The most important aspect of this tool is the security it provides our company."
"The tool's most valuable feature is third-party application updates."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"Good at managing updates and for remote support."
 

Cons

"Pricing is still a little high, as other vendors offer better pricing."
"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."
"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
"The interface could be improved, especially the cloud configuration, which currently has many tabs."
"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."
"With respect to support, I feel that sometimes there is a delay."
"Sandboxing features would be beneficial."
"I would like to see more scripts for PowerShell commands."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The graphical user interface could be improved."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The network monitoring needs to be improved."
"NinjaOne's reporting module is cumbersome."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The solution could improve by optimizing the internet connection being used."
 

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We currently pay $1.20 per device on a monthly basis."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
16%
Government
8%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth. While uploading data is quick, downloading can take a significant amount of time...
What is your primary use case for Acronis Cyber Cloud?
I am using Acronis Cyber Cloud ( /products/acronis-cyber-cloud-reviews ) for database storage, specifically for laptop backups and business-related data.
What advice do you have for others considering Acronis Cyber Cloud?
I am an end user managing Acronis Cyber Cloud with licenses for my organization, not providing services to clients. The overall rating is eight.
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Acronis Cyber Cloud vs. NinjaOne and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.