Acronis Cyber Cloud vs BackupAssist comparison

Acronis and BackupAssist are both solutions in the MSP Backup category. Acronis is ranked #5 with an average rating of 8.3, while BackupAssist is ranked #16. Acronis holds a 2.4% mindshare in MB, compared to BackupAssist’s 2.6% mindshare. Additionally, 100% of Acronis users are willing to recommend the solution, compared to 100% of BackupAssist users who would recommend it.

Acronis Cyber Cloud

Read 7 Acronis Cyber Cloud reviews

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146 Comparison Views

100% willing to recommend

BackupAssist

Read 5 BackupAssist reviews

806 Views
56 Comparison Views

100% willing to recommend

Acronis Cyber Cloud

BackupAssist

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

BackupAssist and Acronis Cyber Cloud are competitive solutions in the data protection and recovery market. Acronis Cyber Cloud is considered superior due to its advanced features, making it a more comprehensive choice.

Features: BackupAssist offers tailored solutions for small to medium-sized businesses with simplified backup options, file protection, and system recovery. Acronis Cyber Cloud provides a broader range of features, including hybrid cloud architecture, AI-based threat detection, and blockchain-based authentication, making it suitable for larger enterprises.

Ease of Deployment and Customer Service: BackupAssist is known for its straightforward deployment and reliable customer support, benefiting organizations with limited IT resources. Acronis Cyber Cloud offers a seamless deployment in multi-platform environments and an expansive support network aiding enterprises requiring comprehensive solution assistance.

Pricing and ROI: BackupAssist presents an attractive pricing model with lower initial setup costs, providing value for budget-conscious businesses. Although Acronis Cyber Cloud demands a higher initial investment, its extensive features offer a higher potential ROI, appealing to organizations needing a scalable solution.

To learn more, read our detailed Acronis Cyber Cloud vs. BackupAssist Report (Updated: December 2025).

Buyer's Guide

Acronis Cyber Cloud vs. BackupAssist

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Cloud

Ranking in MSP Backup

5th

Average Rating

8.4

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

BackupAssist

Ranking in MSP Backup

16th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Backup and Recovery (71st)

Mindshare comparison

As of January 2026, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 2.4%, up from 1.7% compared to the previous year. The mindshare of BackupAssist is 2.6%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup Market Share Distribution
Product	Market Share (%)
Acronis Cyber Cloud	2.4%
BackupAssist	2.6%
Other	95.0%

MSP Backup

Featured Reviews

Daniel Inyang

Technical Support Engineer at a tech services company with 11-50 employees

Integrated backup and AI-based protection have strengthened our cybersecurity and simplified patch management across diverse platforms

Apart from backing up your on-premises servers, Acronis Cyber Cloud allows you to back up cloud servers on Azure, AWS, and Google. It also backs up in Azure Storage, Azure Blob, and S3 bucket on AWS. You can back up Microsoft 365 and Google Workspace, and it supports virtualization platforms such as Hyper-V, VMware, Nutanix, and Red Hat, and much more. Acronis Cyber Cloud supports a lot of platforms for backup. Acronis Cyber Cloud's API integration works fine, though I do not handle that part; my colleague handles the API integration. The ability to work with more platforms is important. My final rating for Acronis Cyber Cloud is eight.

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RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."

"I can expand on the fly by just adding space or the number of users."

"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."

"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."

"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"The anti-malware feature is AI-based and helps improve my cybersecurity posture with its AI-based multi-ware feature."

"I would rate the overall solution as ten out of ten."

"The assurance that we are always protected and backed up is a significant benefit."

"I have found that the backups are usually very successful."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

Cons

"I would give the pricing for Acronis Cyber Cloud a five. It could be a bit cheaper."

"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."

"Sandboxing features would be beneficial."

"With respect to support, I feel that sometimes there is a delay."

"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."

"Pricing is still a little high, as other vendors offer better pricing."

"The interface could be improved, especially the cloud configuration, which currently has many tabs."

"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

No data available

Questions from the Community

What needs improvement with Acronis Cyber Cloud?

Acronis could add more platforms that can be protected, such as Proxmox. I am not sure they support that yet, but I would appreciate them adding that capability.

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What is your primary use case for Acronis Cyber Cloud?

I currently use Acronis Cyber Cloud for backup of servers, desktop computers, and email, including Microsoft 365. I do use Acronis Cyber Cloud for disaster recovery.

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What advice do you have for others considering Acronis Cyber Cloud?

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Comparisons

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Product Reports

Buyer's Guide

Acronis Cyber Cloud

January 2026

Download Acronis Cyber Cloud product report

Buyer's Guide

BackupAssist

January 2026

Download BackupAssist product report

Overview

Acronis Cyber Cloud is a comprehensive platform offering solutions for backup, disaster recovery, and data protection, catering to the needs of businesses seeking a robust cybersecurity strategy with flexible deployment options.

Acronis Cyber Cloud provides diverse functionalities, integrating data protection with cybersecurity controls to cater to businesses' growing demands. It supports varied use cases such as safeguarding critical data, ensuring business continuity, and enhancing threat protection. Users appreciate its versatility and ability to adapt to different IT environments, yet highlight areas for improvement like advanced reporting features and real-time monitoring capabilities to enhance its benefits further.

What are the key features of Acronis Cyber Cloud?

Backup and Recovery: Ensures data protection and enables recovery in case of data loss incidents.
Advanced Threat Protection: Offers real-time protection against cyber threats with integrated security measures.
Scalable Solutions: Adapts to business growth with flexible deployment options and cloud backup services.
Centralized Management: Simplifies data management through a unified interface for ease of use.

What are the potential benefits of using Acronis Cyber Cloud?

Enhanced Data Security: Protects critical data, reducing risk and downtime from external threats.
Cost Efficiency: Offers a cost-effective solution for managing IT resources with scalable options.
Business Continuity: Ensures uninterrupted business operations through reliable disaster recovery solutions.
Streamlined IT Management: Facilitates easy data management, reducing complexity and improving efficiency.

Acronis Cyber Cloud is widely adopted across sectors like finance, healthcare, and manufacturing due to its flexible deployment options and robust security features. It supports businesses in safeguarding sensitive data and ensuring compliance with industry regulations, making it a preferred choice in environments requiring stringent data protection and security measures.

Acronis

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Sample Customers

Information Not Available

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Buyer's Guide

Acronis Cyber Cloud vs. BackupAssist

December 2025

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