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Acronis Cyber Cloud vs BackupAssist comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Cloud
Ranking in MSP Backup
8th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
BackupAssist
Ranking in MSP Backup
12th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
Backup and Recovery (70th)
 

Mindshare comparison

As of May 2025, in the MSP Backup category, the mindshare of Acronis Cyber Cloud is 1.1%, up from 0.7% compared to the previous year. The mindshare of BackupAssist is 1.0%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
MSP Backup
 

Featured Reviews

Gitesh Chavan - PeerSpot reviewer
Data protection needs are supported through effective cybersecurity features
I have installed Acronis Cyber Cloud for file server backup. The second destination for the file server backup is Acronis Cloud Storage The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption. With these features,…
RM
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I find most effective for cybersecurity include reporting, vulnerability scanning, ransomware protection, and encryption."
"I can expand on the fly by just adding space or the number of users."
"With Acronis Cyber Cloud, I can protect my backups and data from cyber threats."
"It is a highly scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"The assurance that we are always protected and backed up is a significant benefit."
"The management of Acronis Cyber Cloud is straightforward due to its simplicity in configuration."
"I would rate the overall solution as ten out of ten."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
 

Cons

"Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth."
"If there is any attack on the server, I would like to know whether the backup image will be in a healthy or unhealthy status. Sandboxing features would be beneficial."
"With respect to support, I feel that sometimes there is a delay."
"Pricing is still a little high, as other vendors offer better pricing."
"The interface could be improved, especially the cloud configuration, which currently has many tabs."
"Sandboxing features would be beneficial."
"Support for legacy storage solutions, like tape, could be improved. Acronis Cyber Cloud only supports on-premises solutions, and I wish there were a way to implement this support with the cloud or have another backup location, other than the cloud, instead of tape."
"In the future I would like to see more support for Linux."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"It stopped doing my backups after I did the last update on it."
 

Pricing and Cost Advice

"The current price for the advanced version is approximately 35,000 Indian rupees."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
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Questions from the Community

What needs improvement with Acronis Cyber Cloud?
Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth. While uploading data is quick, downloading can take a significant amount of time...
What is your primary use case for Acronis Cyber Cloud?
I am using Acronis Cyber Cloud ( /products/acronis-cyber-cloud-reviews ) for database storage, specifically for laptop backups and business-related data.
What advice do you have for others considering Acronis Cyber Cloud?
I am an end user managing Acronis Cyber Cloud with licenses for my organization, not providing services to clients. The overall rating is eight.
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Comparisons

 

Overview

 

Sample Customers

Information Not Available
Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Find out what your peers are saying about Acronis Cyber Cloud vs. BackupAssist and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.