We compared Acronis Cyber Protect and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"The solution has all the features I need and user friendly."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"The most valuable feature is the extra protection, especially for the backup."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"Centralized management is valuable to us."
"Acronis has a very rich functionality."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"For me, the cost is a significant advantage."
"It is very stable after deployment and will perform in a steady state."
"Some of the people in our group, like our DBAs and non-technical people, can restore some stuff themselves via Spectrum Protect. That is how simple it is."
"It allows us to have one interface."
"We work very closely together with IBM using their Support Center, but we have a strong contact in their development teams, and we have dedicated people from IBM working with us."
"Once it is completed properly, it is low maintenance. Most of the functions do not require much deliberation. It is all the blueprints and technologies laid out, and it is straight forward."
"High availability (HA): It is one of the best features."
"The amount of data that it protects with very little storage by doing incremental forever is one of its most valuable features."
"by backing up only the changed data, we average around 75TB per night. If we had to do full backups, even occasionally, we would not be able to complete the backup within 12 hours, or we would have to make a large investment to fit a full backup within the 12 hour window."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"On the cloud side, security could always be better."
"It does not delete locked files."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"The pricing could be improved."
"We are still using TSM Manager for many of our projects to administer our platform because the gap was not resolved with the new Operations Center."
"The solution could be more user-friendly and provide better monitoring. The monitoring should be improved first since it is a higher priority."
"The administration interface should implement more functionalities that exist only in the command line and needs improvement in how some reports are created."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
"Our new leadership has pushed us to go more toward the cloud, so we are definitely going to leverage anything we can in that direction."
"Software-wise, IBM Spectrum Protect didn't handle virtual machines that well. The license cost is mainly the area for improvement in IBM Spectrum Protect."
"It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor."
"The interface could be more user-friendly."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Acronis Cyber Protect is rated 8.2, while IBM Spectrum Protect is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and N-able Cove Data Protection, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik. See our Acronis Cyber Protect vs. IBM Spectrum Protect report.
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