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Cisco Provider Connectivity Assurance vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Provider Connectivity...
Ranking in Application Performance Monitoring (APM) and Observability
46th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Network Monitoring Software (42nd)
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Mobile APM (5th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.3%, down from 0.3% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…
Muhammad JunaidJawed - PeerSpot reviewer
Helps to find devices that are lost but improvement is needed in mapping
The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"One valuable feature we have is real-time monitoring for connection issues."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"Integration is also very easy."
"I would rate Workspace ONE Intelligence nine out of ten."
 

Cons

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"This solution is expensive compared to some others."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"The UI interface of Accedian Skylight could improve."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"The Accedian Skylight user interface still has room for improvement."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
 

Pricing and Cost Advice

"It provides value and the cost is not huge."
"The pricing is cheaper than other competing products, which is better for our budgets."
"Pricing is a little bit expensive."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The price is competitive overall, depending on the type of customer."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Computer Software Company
37%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't ...
What advice do you have for others considering Workspace ONE Intelligence?
Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...
 

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
Apteligent, Crittercism
 

Overview

 

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. Workspace ONE Intelligence and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.