We performed a comparison between 4me and Serviceaide ChangeGear based on real PeerSpot user reviews.
Find out in this report how the two IT Service Management (ITSM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is highly stable."
"The multi-tenancy architecture, both in terms of functionality and reporting, is the best feature. It is a really well-thought, designed, and developed part of this product."
"I like their request management as well as their project management."
"It offers a comprehensive set of features without requiring additional payments for each feature."
"The solution is a highly mature product. Because of this, it can stand up to any other product on the market."
"We would like to be able to customize and brand the solution, or at least the majority of its features and dashboards, particularly those that will be used by a large number of people."
"We're still biased towards our previous, more mature product. 4me still needs to reach that level of maturity."
"One area where I believe there's room for improvement in the 4me system is the absence of an asset discovery tool."
"Asset Discovery is a feature that should be added."
"The solution needs to improve its reporting features. The user interface needs a lot of improvements."
Earn 20 points
4me is ranked 20th in IT Service Management (ITSM) with 4 reviews while Serviceaide ChangeGear is ranked 30th in IT Service Management (ITSM). 4me is rated 8.0, while Serviceaide ChangeGear is rated 7.6. The top reviewer of 4me writes "Reasonably priced, easy integration, and workflow automation". On the other hand, the top reviewer of Serviceaide ChangeGear writes "Reduced the Service Desk effectiveness compared to the product we were using". 4me is most compared with ServiceNow, ManageEngine ServiceDesk Plus and Zendesk, whereas Serviceaide ChangeGear is most compared with ServiceNow, BMC Helix ITSM and Zoho Desk. See our 4me vs. Serviceaide ChangeGear report.
See our list of best IT Service Management (ITSM) vendors.
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