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Comodo RMM OverviewUNIXBusinessApplication

Comodo RMM is #13 ranked solution in top Remote Monitoring and Management Software. PeerSpot users give Comodo RMM an average rating of 7.0 out of 10. Comodo RMM is most commonly compared to Atera: Comodo RMM vs Atera. Comodo RMM is popular among the small business segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
Buyer's Guide

Download the Remote Monitoring and Management Software Buyer's Guide including reviews and more. Updated: September 2022

What is Comodo RMM?

Comodo Remote Monitoring and Management (CRMM) allows Managed Service Providers to have a comprehensive perceivability and control over the system that they oversee. It includes endpoint checking and alerts with quick remote desktop sharing, professional service automation, powerful strategy and interface for job creation, ticketing etc. As said above Comodo Remote Monitoring enhances the proficiency of their work processes and provide quality service to clients.

Comodo RMM Customers

76BITS, Aquaflam, Convey2Web

Comodo RMM Video

Comodo RMM Reviews

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Ishan Kukreti - PeerSpot reviewer
Director at IP Infotech Pvt. Ltd.
Reseller
Top 5Leaderboard
Great remote controlling and monitoring features with a competitive price
Pros and Cons
  • "We like the auto containment feature."
  • "They should integrate email security in the same solution."

What is our primary use case?

We use it primarily for remote controlling and monitoring. The solution is patented, especially the endpoint solution. They are providing features that are not currently available in the market.

What is most valuable?

We like the auto containment feature.

What needs improvement?

They should integrate email security in the same solution.

For how long have I used the solution?

We have been using this solution for almost three years.

Buyer's Guide
Remote Monitoring and Management Software
September 2022
Find out what your peers are saying about Xcitium, N-able, Kaseya and others in Remote Monitoring and Management Software. Updated: September 2022.
635,987 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have ten users within our organization using Comodo RMM and about 400 users externally.

How are customer service and support?

The technical support is fabulous. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very easy, and it could be deployed without a technical expert. I rate the setup a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

It is priced per endpoint, but the price is a little bit high. The price will be about 10% higher if you compare it with other solutions. But the price always depends on the size of the deal. Comodo RMM costs around $30 to $35 per user. So a hundred-user infrastructure would cost around $3,500. I rate the price an eight out of ten, with ten being a competitive price.

Which other solutions did I evaluate?

It is difficult to compare it to other solutions, but if we compare it with some other products, it wins. This is because its performance and features are great.

What other advice do I have?

I rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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PeerSpot user
CEO at a tech services company with 1-10 employees
Real User
Easily setup and deployed Remote Monitoring and Management system with script capabilities, but lacks further integration into third party software
Pros and Cons
  • "The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
  • "The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."

What is most valuable?

The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.).

Additionally, there are a range of scripts for monitoring, managing activities, and can integrate with backend systems.

What needs improvement?

The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release.

Lastly, an area of improvement would be the learning materials. It would be beneficial to have access to training videos on how to use the solution.

For how long have I used the solution?

I have been using the solution for eight weeks on a trial license.

How was the initial setup?

The initial setup was very easy.

The deployment took about one week, but that includes mastering the system. Typically, it would take only one day. The deployment is seamless.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Remote Monitoring and Management Software Report and find out what your peers are saying about Xcitium, N-able, Kaseya, and more!
Updated: September 2022
Buyer's Guide
Download our free Remote Monitoring and Management Software Report and find out what your peers are saying about Xcitium, N-able, Kaseya, and more!