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Citrix ADC OverviewUNIXBusinessApplication

Citrix ADC is #4 ranked solution in top Application Delivery Controllers. PeerSpot users give Citrix ADC an average rating of 8.4 out of 10. Citrix ADC is most commonly compared to Microsoft Azure Application Gateway: Citrix ADC vs Microsoft Azure Application Gateway. Citrix ADC is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 20% of all views.
Citrix ADC Buyer's Guide

Download the Citrix ADC Buyer's Guide including reviews and more. Updated: October 2022

What is Citrix ADC?

Citrix ADC is an application delivery controller (ADC) that accelerates application performance, enhances application availability with advanced L4-7 load balancing, secures mission-critical apps from attacks and lowers server expenses by offloading computationally intensive tasks.

Citrix ADC was previously known as NetScaler, Citrix NetScaler VPX.

Citrix ADC Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk

Citrix ADC Video

Citrix ADC Pricing Advice

What users are saying about Citrix ADC pricing:
  • "It is very pricey, but we get it. If you need the best, money shouldn't be a problem."
  • "We get value for money. Its price is fair. I don't think it is overpriced."
  • "F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive."
  • Citrix ADC Reviews

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    System Engineer at a computer software company with 10,001+ employees
    Real User
    A scalable and versatile solution that allows us to easily monitor and manage applications and publish to many devices
    Pros and Cons
    • "Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."
    • "We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."

    What is our primary use case?

    We are just publishing applications. We have some clients who need access to these. So, we're hosting the applications for clients. We're also publishing VDIs and using it for processing VDIs.

    What is most valuable?

    Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. 

    We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful.

    What needs improvement?

    We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that.

    For how long have I used the solution?

    My team has been using it for at least four to five years, and I just joined this team.

    Buyer's Guide
    Citrix ADC
    October 2022
    Learn what your peers think about Citrix ADC. Get advice and tips from experienced pros sharing their opinions. Updated: October 2022.
    636,406 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    It has been pretty stable. The only thing that we've ever experienced is when someone is installing a bad patch or something like that. That has usually been a user error. It wasn't the product; it was the person implementing the patch.

    What do I think about the scalability of the solution?

    It is very scalable. That's another reason why our company went with Citrix. It is very scalable and versatile. If you are trying to provide to a group that doesn't necessarily need a full-fledged desktop, you can just publish out whatever application is needed. A lot of groups are very appreciative of that. A lot of groups just want to be able to get to the applications they need to do their work. They don't really want to be bogged down with a full-fledged desktop if they just need one application. Citrix gives you the capability to just do that.

    You could publish it to many devices. It doesn't have to be a specific desktop. It could be a tablet as long as a person has access to the internet. You're publishing it into a portal where they can just get to that application from anywhere as long as they have maybe an RSA token, Duo, or some type of security authentication and their phone. We have users who are impressed by the fact that they can get to it. As long as they have their Citrix workspace client on their phone, they can get to wherever they need. It is very versatile in delivery.

    Right now, we have about 5,000 to 6,000 onshore and offshore users. Our environment supports healthcare, so we need the ability to deliver to those users who may be working within a hospital. As long as they have an internet connection and a browser, they can access our applications. It has been a very valuable tool that allows us to present that outside our environment.

    How are customer service and support?

    We've had to use them on occasions, and they've been very on point for the initial triaging as well as for the follow-ups. I would rate them an eight or nine out of ten. It was maybe after hours, and it took some time to get to the right engineering team for the issue. It wasn't like we were just waiting on them. It was just getting us over to the right team for a specific issue. After we actually got on the phone with an engineer, they've always been very helpful in getting the issue resolved.

    How was the initial setup?

    It is pretty straightforward.

    What other advice do I have?

    I would advise others to just go through and look at the requirements and the needs of the people you're supporting. I will always recommend doing a POC, just to make sure that the product that you're inquiring about or thinking about purchasing does what it says it does because you don't want to be oversold something and it under-delivers. I will always recommend doing some type of POC to test everything out. If it is in your budget, then I would say go with it.

    It has improved the way our organization functions. I have been very impressed with the direction in which Citrix is going. I got introduced to Workspace last year, and I attended the virtual SYNERGY conference. It was very impressive to see so many upcoming things that Citrix is working on. I noticed that VMware also has its version of Workspace, so I guess that's the new hot terminology to use. The Citrix solution is called Workspace, and the VMware solution is called Workspace ONE.

    I would rate Citrix ADC a nine out of ten. There's always room for improvement for any application. That's why they have different versions or a series of applications.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user1295586 - PeerSpot reviewer
    Senior Citrix Engineer at Troye
    Reseller
    Top 10
    Provides a great web application firewalling component along with very good functionality
    Pros and Cons
    • "The web application firewalling component is a powerful feature."
    • "Quality assurance could improve by ironing out security vulnerabilities before releasing upgrades."

    What is our primary use case?

    The solution is used primarily for load balancing and content switching, but we also use it for VPN, SSL VPN, and ICA Proxy. One of the bigger use cases that comes up often is web application firewalling and security. There's a lot of growth in our clients' environments at the moment. There's also significant regulatory compliance required and we deploy ADC with multifactor authentication to have a layer of protection for our customer information. We are partners of Citrix and resellers of this solution. 

    What is most valuable?

    The web application firewalling component is probably the most powerful feature as it can identify attacks on the network at an application level which is quite important. There is also good functionality where we use IP reputation and geofencing to mitigate threats from the outside world.

    What needs improvement?

    Citrix can improve their quality assurance by ironing out security vulnerabilities before releasing upgrades. They are quite proactive in identifying vulnerabilities, but it would be helpful if they could identify them prior to release. The support on the ADCs isn't that great and there's a lot of work required with upgrading plant environments because of security vulnerabilities that come to light. I'd also like to see some improvement on the monitoring side. Things are better than they were but the interface can be a little cumbersome sometimes. It's not always easy to get the information that you're looking for.

    For how long have I used the solution?

    I've been using this solution for seven years. 

    What do I think about the stability of the solution?

    Stability is pretty good. Our company has logged perhaps one or two calls for stability issues, but they have generally related to environment variables that are outside our control.

    What do I think about the scalability of the solution?

    Scaling up or out is fairly straightforward. Based on the software license, we can unlock additional capacity, functionality and throughput purely by installing a higher-rated license. From an upgrade point of view, it's not a case of ripping and replacing hardware every so often, the solution is fairly robust in that sense.

    How was the initial setup?

    Complexity of the initial setup depends on the use case. It can be fairly straightforward depending on what you're trying to achieve, but the more complex deployments are, of course, more complicated. Depending on the use case, deployment can take anywhere from a day to a couple of weeks. On the web application firewalling side, it can take some time, but standard ICA proxy, SSL, VPN, load balancing, and content switching, are fairly straightforward to get up and running quickly. We have 15 users in our company.

    What's my experience with pricing, setup cost, and licensing?

    Licensing depends on your environment and the size and scale of the deployment. There are options to purchase a standard, advanced or premium license, each of which unlocks different feature sets and capabilities. We also have a throughput license that ties into that, whether it's 20, 100 or 200 megs. It really depends on the environment. If I look at competitors such as F5, the costs and functionalities we offer are the same but at a much-reduced cost.

    What other advice do I have?

    Whether this is a suitable solution depends on what the client's trying to achieve, the type of applications they want to publish, and the security metrics they're looking at. We provide predominantly Citrix-based solutions so if there is a use case, we would definitely recommend Citrix, not only because of its functionality, but because that's our specialization. We implement the full stack of Citrix solutions.

    Because of the functionality, scalability and stability of the solution as a whole, I rate ADC eight out of 10. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Reseller
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Citrix ADC
    October 2022
    Learn what your peers think about Citrix ADC. Get advice and tips from experienced pros sharing their opinions. Updated: October 2022.
    636,406 professionals have used our research since 2012.
    Michael Ewhe - PeerSpot reviewer
    Enterprise Server and Storage Administrator at a financial services firm with 5,001-10,000 employees
    Real User
    Top 5
    A flexible, agile, and robust solution with easy implementation
    Pros and Cons
    • "Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy."
    • "Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."

    What is our primary use case?

    We basically use it for money transactions, important call centers, and cash centers.

    What is most valuable?

    Its flexibility, agility, and robustness are the most valuable. Its management and implementation are also quite easy.

    What needs improvement?

    Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it.

    Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix.

    Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information.

    For how long have I used the solution?

    I have been using this solution for four years.

    What do I think about the stability of the solution?

    If you don't go and search for information in the datasheet and confirm which infrastructure is compatible with Citrix, it might blow up in your face. Citrix needs to work on this. They need to educate more and put more data to inform that not all infrastructure can go with this version of Citrix. 

    What do I think about the scalability of the solution?

    It is highly scalable. We have 1,000 users currently, and we have plans to increase its usage.

    How are customer service and technical support?

    I am not sure if we have technical support from Citrix. If your version is out of date, you do not get any support from Citrix, even if you've been a loyal customer for a decade. That's a loophole, and there is no grace period for their licenses once they're expired. They should work on that and at least give you a grace period of 90 days or 60 days prior to renewing your licenses with them. We had some problems not long ago and needed their support, but because of the version we were running back then, they denied any support, and we ran into some productivity problems and service downtime as a whole.

    How was the initial setup?

    For me, it is easy, but other people might see it as complex.

    What's my experience with pricing, setup cost, and licensing?

    It is very pricey, but we get it. If you need the best, money shouldn't be a problem.

    What other advice do I have?

    You need to understand the infrastructure first before delving into it. If you don't have proper knowledge about it, you might run into problems while managing it. Not everyone has the skill to manage Citrix ADC. So, I advise everyone to get proper training and education before implementing it. It is very important.

    I would rate Citrix ADC a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Eseoghene Charles-Adeoye - PeerSpot reviewer
    Head, Network Design at a financial services firm with 51-200 employees
    Real User
    Top 5
    Easy to manage with good load balancing and fair pricing
    Pros and Cons
    • "The solution is easy to work with and manage."
    • "The solution should be able to scale more effectively than it does."

    What is our primary use case?

    We primarily use the solution for load balancing and SSL offloading. It's mostly for load balancing, however, occasionally we use it for the SSL offloading and content switching.

    What is most valuable?

    The load balancing on the solution is excellent.

    The fact that you can do content switching is very useful.

    The pricing is pretty good.

    The solution is easy to work with and manage.

    It's cloud-ready and we can manage it both on-premises and on the cloud if we need to.

    What needs improvement?

    The multi-tenancy isn't ideal.

    The solution should be able to scale more effectively than it does.

    Technical support could be improved upon.

    Recently, we tried to configure AAA authentification and we ran into some issues using the web-based GUI. When you are on the console it works, however, when you're on the web-based version when you log in with your AAA credentials, it's very very slow. That is something that we're beginning to see and something they need to address.

    For how long have I used the solution?

    We've been using the solution for over six years at this point.

    What do I think about the stability of the solution?

    The stability is okay. We haven't dealt with any bugs at all.

    What do I think about the scalability of the solution?

    A big requirement for us is to be able to scale for multi-tenancy, and this solution doesn't really provide for that. We're looking into another model that might be able to help us handle this.

    How are customer service and technical support?

    The technical support is okay. However, they could still improve their services.

    Which solution did I use previously and why did I switch?

    I've worked with F5 and found it hard to work with and manage, in comparison to Citrix.

    How was the initial setup?

    The initial setup was pretty straightforward. I wouldn't say that it was tedious due to the fact that the vendor who we got to assist us already had experience in deployment. They made it pretty easy. After the POC it was simple to deploy into the production environment.

    We have less than 20 engineers that are working with and maintaining the product.

    What about the implementation team?

    Our vendor helped us deploy the solution. They made the process pretty efficient and we were satisfied with eh results.

    What's my experience with pricing, setup cost, and licensing?

    The solution offers quite good value for money. For the amount you pay, you get a fairly robust product.

    What other advice do I have?

    We're just customers.

    I would recommend this solution to other organizations as it's quite easy to use. There's so much that you can do, compared to F5, for example. With F5, you have to do a lot of tweaking to be able to achieve certain things. 

    With Citrix, due to the infrastructure, we run very very easily. We run on ECA infrastructure and it's a great thing. It's very very straightforward. With F5, it's not as good. 

    That said, it has some flaws that need to be corrected.

    On a scale of one to ten, I would rate it at an 8.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Security Consultant at a tech services company with 11-50 employees
    Real User
    Top 10Leaderboard
    Seamless virtual desktop integration, but not suitable for largescale enterprises or complicated uses
    Pros and Cons
    • "The feature that I have found most valuable is its load balancing."
    • "In terms of what could be improved, I would say the user interface because sometimes it can be complicated."

    What is our primary use case?

    We are only using it for load balancing and application firewalls.

    What is most valuable?

    The feature that I have found most valuable is its load balancing.

    Citrix ADC is actually not the most preferable product from our perspective but for the virtual desktop use it is very efficient. It's very integrated with the virtual desktop. It has a seamless integration and that is the most valuable part.

    Since it has a significant integration with its virtualization, that has improved the usability access of the virtual desktops.

    What needs improvement?

    In terms of what could be improved, I would say the user interface because sometimes it can be complicated.

    In the next release, I would like to see advanced language support for managing the traffic, rather than only the RegEx. That would be helpful.

    For how long have I used the solution?

    I have been using Citrix ADC for about five years.

    What do I think about the stability of the solution?

    In terms of stability, it is not as good as F5. 

    What do I think about the scalability of the solution?

    It is not as scalable as F5.

    There are three people using it, and they're all engineers.

    It takes one staff member for the deployment and maintenance - also an engineer.

    We have a static user base in our organization, but for our customer base its use is going to be expanded.

    How are customer service and support?

    The technical support is not bad.

    Which solution did I use previously and why did I switch?

    We are using most of the solutions together, so there is no switching between the products. We are currently using F5, too, and we always prefer that first. But it depends on the deployment and it depends on the needs. For deployments we choose Citrix.

    How was the initial setup?

    The initial setup is straightforward. It took two hours.

    Our strategy is just deploy and use it. It's a simple process for us.

    What about the implementation team?

    We are the integrators.

    What other advice do I have?

    If they are going to use it with the VDI, it is a very good product, but it has weaknesses in application firewall development. So if they are going to only do load balancing in an SMB solution, it is a good product. But if they're consulting as an enterprise product and in a very large scale deployment enterprise, Citrix is not a complete solution. But for an SMB product and a basic cloud balance, it is a good product.

    On a scale of one to ten, I would give Citrix ADC a seven. It does what it does. It is a product for some simple tasks, but just not suitable for the complex tasks.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Eseoghene Charles-Adeoye - PeerSpot reviewer
    Head, Network Design at a financial services firm with 51-200 employees
    Real User
    Top 5
    A robust and easy-to-use solution for load balancing and context switching
    Pros and Cons
    • "The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
    • "They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."

    What is our primary use case?

    We use it for load balancing.

    What is most valuable?

    The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage.

    What needs improvement?

    They can improve the scalability and the multi-tenancy feature. 

    We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console. 

    For how long have I used the solution?

    I have been working with Citrix ADC for six years.

    What do I think about the scalability of the solution?

    Its scalability is not good enough. We can't scale the model that we have to the one that is used for multi-tenancy. We need mobile multi-tenancy. Scalability is a big requirement for us. That's why we are looking at a different model.

    How are customer service and technical support?

    Their technical support has been okay. It is fine, but it can be improved.

    Which solution did I use previously and why did I switch?

    I have used an F5 solution. In F5, you have to do a lot of coding and scripting to be able to achieve certain things. Citrix is very straightforward because of the infrastructure that we run. It is very easy to spin up services. F5 is not straightforward.

    How was the initial setup?

    I wouldn't say that it was tedious. It was pretty much straightforward for us.

    What about the implementation team?

    We had a vendor who was experienced in deploying this solution. After the POC, it was easy for us to deploy this solution. We have less than 20 engineers to maintain this solution.

    What's my experience with pricing, setup cost, and licensing?

    We get value for money. Its price is fair. I don't think it is overpriced. 

    What other advice do I have?

    I would recommend this solution. It is cloud-ready. It can be deployed on the cloud as well as on-premises. 

    I would rate Citrix ADC an eight out of ten. There are some flaws that need to be corrected.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PradeepKumar11 - PeerSpot reviewer
    IT Manager at a manufacturing company with 1,001-5,000 employees
    Real User
    Top 5Leaderboard
    Easy to deploy and setup with good stability
    Pros and Cons
    • "It's very easy to configure."
    • "The solution could be more secure."

    What is our primary use case?

    We have published our applications via Citrix and then given access to the business users to access those specific applications via Citrix. We have many applications where multiple users need access - whether it's an EVS or a CRM, all these have been published to Citrix. We also use the solution for the ADC. ADC is a front end, wherein I get queries, and we'll get all the requests from internal and external users as well.

    What is most valuable?

    The solution is easy to use. It's very easy to configure. The solution is not very difficult.

    Performance-wise it's okay. The solution is stable. 

    The solution is easy to set up and the deployment process is quite fast.

    What needs improvement?

    The solution could be more secure. 

    For how long have I used the solution?

    I've used the solution for four or maybe five years.

    What do I think about the stability of the solution?

    The solution is quite stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The stability is good.

    What do I think about the scalability of the solution?

    We have about 3,000 users on this solution. The product can scale. 

    How are customer service and support?

    We are in constant touch with Citrix support. We get a good resolution from them. I'd say that we are quite satisfied with the level of support they provide. 

    Which solution did I use previously and why did I switch?

    I also worked with F5. We used it for a couple of years.

    How was the initial setup?

    The setup process is not overly complex or difficult. The installation should not take more than three to five hours so long as you have the right information on hand. 

    Since the solution is straightforward and stable, we only need three or four engineers to handle deployment and maintenance. 

    What about the implementation team?

    We handled the installation ourselves. We did not need outside help from consultants or integrators. We're capable of handling everything in-house.

    What's my experience with pricing, setup cost, and licensing?

    There is a licensing fee, and we pay it once a year.

    What other advice do I have?

    We're a customer and an end-user.

    I'd rate the solution at a nine out of ten. I've been very happy with its capabilities.

    I would recommend the solution to others. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Timur Gadjiev - PeerSpot reviewer
    Team Head of Network Security at DOM.RF
    Real User
    Top 20
    Simple implementation, reliable, and good dashboards
    Pros and Cons
    • "The most valuable feature of Citrix ADC is its ease of use."
    • "Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."

    What is our primary use case?

    Citrix ADC is deployed on our VMware cluster. We use Citrix ADC for Virtual Virtual Desktop Infrastructure(VDI), load balancing, and SSL offloading.

    What is most valuable?

    The most valuable feature of Citrix ADC is its ease of use.

    What needs improvement?

    Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit.

    For how long have I used the solution?

    I have been using Citrix ADC for approximately three years.

    What do I think about the stability of the solution?

    The stability of Citrix ADC is not working well. We have one cluster of firewalls and the firewall can switch from active mode to standby mode, but in active mode, Citrix is not recognizing the ARP or MAC address. When the ARP lease timer ends it is working properly again.

    What do I think about the scalability of the solution?

    We have approximately 10,000 users using Citrix ADC.

    The main IT and network security departments are using this solution the most.

    How are customer service and support?

    I wrote many emails about the lease ARP timer problem we were facing to Citrix, but they did not respond to my question.

    Which solution did I use previously and why did I switch?

    I have previously used F5 BIG-IP. Citrix is more user-friendly and scalable for engineers for doing configuring. The dashboards and interface are better in Citrix ADC than F5 BIG-IP.

    I found Citrix ADC the better solution.

    How was the initial setup?

    The initial setup of Citrix ADC is easy. I have been doing it for many years.

    What about the implementation team?

    We have 10 network engineers that do the configuration and maintenance of Citrix ADC.

    What's my experience with pricing, setup cost, and licensing?

    F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive.

    What other advice do I have?

    Citrix ADC is scalable.

    I recommend Citrix ADC to all of my friends and engineers.

    I rate Citrix ADC a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: October 2022
    Buyer's Guide
    Download our free Citrix ADC Report and get advice and tips from experienced pros sharing their opinions.