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SSL VPN
July 2022
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Muhammed Amimul Ehsan - PeerSpot reviewer
Senior Manager at PARTEX STAR GROUP
Real User
Top 5
Secure VPN access for remote network users that is free but takes to long to install
Pros and Cons
  • "It supports securely connections for VPN users from outside our environment during the lockdown."
  • "It seems to be more scalable than we thought."
  • "The technical support from Fortinet and local vendors is good."
  • "It takes too long to install."
  • "The user interface could be more inviting."

What is our primary use case?

Our primary use for FortiClient is just for its capability to securely connect VPN users from outside our environment during the lockdown. It has strong authentication.  

We use it for a VPN client for our network users. They just connect to our network in order to get access to our enterprise environment and for the EFT (Electronic File Transfer) system.  

What is most valuable?

FortiClient is valuable because it is free for us to use to provide VPN services to the people who need to access our network from external locations.  

What needs improvement?

This product is very good. Graphically, it is okay, but this may be one area where it could be better. It should be more graphically inviting. It is okay as it is, but it could be improved.  

If I compare FortiClient VPN and OpenVPN, FortiClient VPN takes too much time while installing on someone's computer or laptop. I do not know why that is. The installation takes too much time compared to OpenVPN. OpenVPN is a very light software. It is installed in a couple of seconds. It does not make sense that FortiClient takes so long to install. I just feel it is a problem that could be addressed.  

For how long have I used the solution?

We have been using Fortinet FortiClient since February or March of 2020. So it is a little over six months.  

What do I think about the stability of the solution?

This solution is definitely stable.  

What do I think about the scalability of the solution?

I think this solution has good scalability. Originally when I installed it I thought maybe 30 or 40 or 50 users could be connected with this extra VPN. It would have been okay if it could just do that. But now, I connected about 200 users and they are able to connect using this VPN software and they can securely access my network from outside our physical location. The performance has not degraded.  

How are customer service and technical support?

I have had some experience with Fortinet's technical support. If I feel I have the need for some support, I can contact the local Fortinet representative. I can also contact some good local vendors. I can talk with them as well and get support easily. I do sometimes reach out to get support from the local vendors that I have a good relationship with. That is why I can get good support from them as well as from Fortinet. Support is no problem.  

Which solution did I use previously and why did I switch?

We used another VPN solution before FortiClient VPN. It was called OpenVPN. That is an open-source solution and we still use it.  

Both of these VPN solutions are good. But, also it depends on routing or which kind of traffic I am permitting. With my Fortinet VPN, I grant access to those users who want access to my EFT network. I just connect with them through FortiClient. Other VPN users can connect still with OpenVPN to access the corporate network.  

We were interested in implementing an SD-WAN (Software-defined Wide Area Network) for better access for our employees during the lockdown. We just wanted to implement SD-WAN technology to help remote workers access the office network. We configured the FortiClient VPN just for these users. That is the reason why we took on Fortinet FortiClient.  

We have a long-term plan. We just want to use one firewall in our data centers. At present, our whole network is in our head office. This network will not be there anymore. It will be migrated to one of our data centers.  

There are about 200 users who we have currently given this VPN access to.  

Other than OpenVPN we used Cisco for an internet solution. It was three years back that we were using the Cisco-based system solution. But, this is not exactly the same as what we use Fortinet for now.  

How was the initial setup?

I think FortiClient is very easy to configure, definitely. That is the VPN only. There is also an option to use FortiClient as an antivirus solution and it is also free. Some of my colleagues told me that they are using FortiClient already for an antivirus solution. I have not yet used that or tried to configure it so I do not know if that is more complicated.  

What's my experience with pricing, setup cost, and licensing?

The product we are using is not subscription-based. This is a free version. I just downloaded from the Fortinet website and it is free to use.  

What other advice do I have?

I can definitely encourage other people to use the FortiClient VPN. FortiClient is a pretty great solution for the VPN.  

On a scale from one to ten (where one is the worst and ten is the best), I can rate FortiClient as a seven-out-of-ten from my experience with this product over the past six months.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Johan Derycke - PeerSpot reviewer
Network Security Engineer at Smals vzw
Real User
Top 5
Easy to set up with flexible management and good network resources
Pros and Cons
  • "The flexibility in their management is great."
  • "The stability could be better. There are sometimes bugs in the system."

What is our primary use case?

The product is used as a secure gateway - a gateway to give access to remote users by checking the user credentials and user authentication. It also checks the machine authentication and the machine security, by using host checking mechanisms. The product gives or allows access or authorizes access to certain resources based on the user credentials and the machine check.

What is most valuable?

They support a very extended or a list of resources, network resources, applications, whatever. They are very broad in supporting all kinds of resources.

The flexibility in their management is great. For us, there was no other product better than that.

The product is very easy to set up. 

What needs improvement?

We would like to see them be a bit more swift in the changes in the protocols and the browsers. They are lagging a bit behind. Certainly, for the Pulse Desktop Client, they should really work on the modernization.

The stability could be better. There are sometimes bugs in the system.

For how long have I used the solution?

I've used the solution for years already. The VPN solution has been taken out of the Juniper company and has been put into a new company, Pulse Secure, so we have been using this solution, the same solution, for years on.

What do I think about the stability of the solution?

For many years, it was known as a very stable platform. However, now, they have a bit of difficulty really having a stable and robust product overall, end-to-end. 

The central infrastructure is still very stable and robust, however, have troubles with security vulnerabilities and bugs in its code. They have a bit of trouble on those issues, on those topics in general.

What do I think about the scalability of the solution?

The scalability is great. You can have whatever number of appliances you need.

We are an ISP, meaning we have different customers, and different organizations, for this VPN service. We have a very diverse set of clients. We have somewhere around 10,000 end-users for this platform.

Which solution did I use previously and why did I switch?

We were using a Cisco VPN solution in the years starting around 2002 or 2003. A Juniper solution was chosen back around 2007. It changed names and we have been using it ever since.

How was the initial setup?

The implementation is rather easy. Installing out of the box, the application is easy to install and configure.

Deployment time depends on a few factors. For example, the primary installation, the primary configuration of the central infrastructure, only takes a couple of hours. Then, of course, to have all your different clients connected and connecting to the infrastructure, that's a project of months as you have to set up a whole project and communication strategy, and then you need a project manager to give clear guidance on this.

What's my experience with pricing, setup cost, and licensing?

Pulse Secure and Juniper are very expensive in their license cost. That's a drawback of this solution. The hardware is rather cheap, however, licensing is very, very, very expensive.

You have different kinds of licenses you can be used, depending on what kind of functionality you will be using with this infrastructure. Of course, you need to have support on these licenses also, and this is rather expensive also. You need a vendor or a supporting firm capable of supporting the functionality and the licenses linked to them.

What other advice do I have?

We are a customer and an end-user.

Last year, this solution was bought by Ivanti. Now it's called Ivanti Connect Secure. Basically, it's been the same product since 2007. It's still the same product yet it has been evolving, of course.

We are using the latest version of the solution. 

I'd advise potential new users to do some homework on what network resources they want to present to their users, and what will be the conditions they will impose on their end-users as for users' credentials, for example, multi-factor authentication for start. Also, they should look at the host checking on their client PCs. For example, they need to consider what will be the conditions to access certain resources, as that will be important for their configuration at the outset.

I'd rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cloud Support - Security Admin at a tech company with 1-10 employees
User
Top 5Leaderboard
Good integration, and granular control but support is slow
Pros and Cons
  • "Setup using the manuals was easy."
  • "Generally, the license is included with the Check Point gateway licensing, however, in terms of the number of users that can be activated for use, it is generally five users."

What is our primary use case?

It is important in any company to be able to provide VPN point-to-site access, which is why we validate the operation of this tool within our Check Point gateways environment - from the administrative portal of the management service - where the configuration was carried out. Additionally, this service is I integrate with MFA to provide an additional security layer to the user's identity to be able to use the company's services.

This functionality is very practical to be able to connect to the business network from anywhere; the monitoring that can be provided and the granularity in the VPN to provide control to users is really good.

How has it helped my organization?

It offers excellent performance to be able to connect our users to business applications outside the company perimeter.

It is easy to use and has an easy-to-use connectivity agent, and can be integrated with MFA to provide an additional layer.

In these times when the priority is telecommuting or working from home, it is essential to provide accessibility to the company safely. Through Check Point it was possible to provide this essential comfort to users who work in this modern format.

Setup using the manuals was easy.

What is most valuable?

One of the features that draws a lot of attention is the integration of the remote VPN application in our Check Point gateway and management server, where it is easy to use.

The granular control and access under the Check Point policies made applying a zero trust policy much easier, providing greater security.

The integration with MFA through a configuration and integration with Azure is quite good, providing security to the user's identity. It is a very important feature where everything is tried to shield against modern vulnerabilities.

What needs improvement?

Generally, the license is included with the Check Point gateway licensing, however, in terms of the number of users that can be activated for use, it is generally five users.

In our case, we quote additional licensing and it is quite expensive for remote VPN, other manufacturers are not so expensive.

The support provided is slow, in addition to the fact that the service hours are contrary to ours, which generates slower problem solving, I think it is important to improve this area.

For how long have I used the solution?

This is a not-so-new tool that can be used in our gateways and management products. We have used these VPNs since we started using our environments with this manufacturer.

Which solution did I use previously and why did I switch?

On a personal level, I had previously used Cisco and Azure VPN, among others, however, the control generated with Check Point is not the same. It is much better.

What's my experience with pricing, setup cost, and licensing?

It is essential to validate how many remote VPNs are required, check costs, and see if they are within the scope of the company.

Which other solutions did I evaluate?

We validated the scope against other manufacturers and were satisfied with the security features provided by Check Point.

What other advice do I have?

On a technical level, the tool is very good, and safe, in addition to providing a lot of control.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Jun Park - PeerSpot reviewer
Senior Manager at Tmoney Co., Ltd.
Reseller
Popular as a brand and great for remote access but needs 5G capabilities
Pros and Cons
  • "It’s very light."
  • "The remote access point coverage should be bigger than it is now."

What is our primary use case?

We are using it for the office network. The people connect to the access points with their laptops. It’s for remote access. That's the main use.

What is most valuable?

Aruba's brand image is famous for AP. It’s quite popular and well known. Customer awareness is quite high.

The solution is stable.

It is scalable.

It’s very light.

The solution is easy to use and makes it simple to connect to the internet.

What needs improvement?

The remote access point coverage should be bigger than it is now. The speed of the express network should be higher than now. These days, the 5G network is very fast. If they don't improve their network speed, then they will fade away, fade out. We’d like them to add 5G functionality as soon as possible.

For how long have I used the solution?

We’ve been using the solution for four or five years.

What do I think about the stability of the solution?

The solution is very stable. I haven’t heard about any failure of the access points, or our access points. It seems to be reliable and the performance is good. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution is very scalable. You only need to install more APs. It’s not a problem at all if you would like to expand as a company or organization.

How are customer service and support?

We do not get help from Aruba engineers. We get technical support from our partners. They are helpful. If we need assistance, they are there.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We are using Aruba wireless network products, and we are using Cisco for the local LAN network.

Normally, a customer thinks Cisco is safer and more stable. However, the main differentiation is just the brand image. Their features are almost the same.

How was the initial setup?

I didn’t handle the initial setup. I can’t speak to how easy it was or how long it took to deploy.

What's my experience with pricing, setup cost, and licensing?

I’d rate the solution four out of five in terms of affordability. It’s cheaper than, for example, Cisco.

What other advice do I have?

We are a SI, system integration, company. We are a customer as well as a reseller.

Overall we are satisfied with Aruba products.

I would rate the solution six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Buyer's Guide
SSL VPN
July 2022
Get our free report covering Cisco, Citrix, Pulse Secure, and other competitors of Cisco IOS SSL VPN. Updated: July 2022.
619,967 professionals have used our research since 2012.