ITSM Solution Architect at CyberMAK Information Systems W.L.L.
Aug 28, 2023
The most valuable feature of the solution stems from the fact that BMC Helix Monitor is an agentless tool, because of which you don't need to deploy agents on each and every system in your IT environment.
ITSM Solution Architect at CyberMAK Information Systems W.L.L.
Aug 28, 2023
The solution's GUI and some patching-related information are areas with shortcomings where enhancements are needed, though I believe they are areas that fall under BMC's roadmap for the future.
