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Pete Fotopoulos
Vice President - Network and Infrastructure at NJA LLC
Real User
Top 5Leaderboard
Great access control aspect of authentication, has an easy single-sign-on and is quite stable
Pros and Cons
  • "The single sign-on is very convenient for us."
  • "It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."

What is our primary use case?

We just use the solution for the authentication and the provision access control, among other tasks.

What is most valuable?

The access control aspect of the authentication is the solution's most valuable aspect.

The single sign-on is very convenient for us.

What needs improvement?

It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is quite stable. I haven't heard any bad things about it. It doesn't crash or freeze. I can't say that I've seen bugs or glitches. It seems to be very reliable so far.

What do I think about the scalability of the solution?

I believe the solution is scalable, although I have not tried to scale it myself personally.

We have many people on the system, including doctors, nurses, practitioners, assistants, etc. It might be around 100 people, give or take.

How are customer service and technical support?

I've never dealt with technical support for any reason. I wouldn't be able to evaluate their services or discuss their level of responsiveness.

How was the initial setup?

I didn't handle any aspect of the implementation, as I'm not technical in any way. I wouldn't be able to specify if it was complex or straightforward or how the deployment went.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into the licensing costs. I'm not a part of the accounting or payment process.

What other advice do I have?

Our organizations has a few partnerships with Microsoft.

I don't know which version of the solution we're using. It's most likely the latest, due to the fact that it's a cloud deployment.

The only advice I have for other organizations considering the solution is this: just make sure that you have the right requirements. It's never a carbon copy. Every environment has different needs and requirements.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of IT at a non-profit with 51-200 employees
Real User
Top 20
It is stable and allows us to see and control PCs and mobile devices
Pros and Cons
  • "The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs."
  • "The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks."

What is our primary use case?

We use it to have better security and better control over PCs and clients.

What is most valuable?

The ability to see and control PCs and mobile devices is the most valuable. I can see where they are and how many we have. I can also see the age and retention of PCs.

What needs improvement?

The only issue with Azure AD is that it doesn't have control over the wifi network. You have to do something more to have a secure wifi network. To have it working, you need an active directory server on-premises to take care of the networks.

For how long have I used the solution?

I have been using Microsoft products for a really long time. I have been using cloud solutions for a couple of years.

What do I think about the stability of the solution?

It is stable and working for us.

How are customer service and technical support?

They don't give support to the end users in Sweden. We always have to go to a reseller, which is a bad thing.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We didn't do it ourselves. A company did it for us.

What's my experience with pricing, setup cost, and licensing?

We are a non-profit organization, so we get good prices from Microsoft for their products. It is working well, but it could be cheaper. For the type of organization we are, it would be good if they could give a little bit more and be more generous like Google, which has completely free services. Microsoft has free versions or web services called Office 365 E1, which is free for use, but we want to have it with more qualified clients.

What other advice do I have?

I would advise getting some help from professionals to implement it. You have to implement it in a very planned way with a very detailed roadmap.

I would rate Microsoft Azure Active Directory Premium an eight out of ten. It is quite good, and we are quite pleased with this solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Azure Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,143 professionals have used our research since 2012.
TariqMuhammad
Assistant General Manager at ELEVATE Solutions Limited
Real User
Top 20
Reasonably priced and scalable with a nice user interface
Pros and Cons
  • "The technical support is pretty good."
  • "The monitoring dashboard could be a bit better."

What is our primary use case?

We use this and Microsoft Intune. Azure Active Directory is an identity solution and a mandatory requirement. Without Azure Active Directory, Intune would not work.

What is most valuable?

Within Azure Active Directory, the single sign-on feature is the best aspect. Right now, the world is moving to the cloud. Nowadays, every vendor is developing their cloud. With this, I can have a single sign-on and move around from place to place easily.

The technical support is pretty good.

The initial setup is pretty straightforward. 

I have found the solution to be stable so far.

The scalability potential is good. 

The pricing of the product is reasonable. 

The interface, in general, looks okay. 

The solution has built-in backup capabilities. 

What needs improvement?

So far, the solution has worked well for us. there are no missing features. 

The monitoring dashboard could be a bit better.

What do I think about the stability of the solution?

The solution is stable. the performance and reliability are good. There aren't issues with bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

You can scale this solution if you need to. It's not a problem. 

How are customer service and support?

We haven't dealt much with technical support, as we haven't really needed it, however, if we did need assistance, they have been helpful. Overall, it's been a positive experience. 

How was the initial setup?

The initial setup is very, very easy. It's not complex or difficult at all.

What's my experience with pricing, setup cost, and licensing?

There are multiple options for pricing. One is standalone. Another is within a package. If we consider an F1 package, I'm getting Azure Active Directory, Intune, and Microsoft Information Protection. If I'm taking the Azure Active Directory virtual feature under the plan, under the package, it's affordable. They offer a very good price.

What other advice do I have?

I would rate the solution at a perfect ten out of ten overall. It's the best product. I'm really happy with it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Sr. System Engineer at PT Smartfren Telecom Tbk
Real User
Helpful support, useful policy management, and priced well

What is our primary use case?

We use Azure Active Directory to make the computers have policies that we inspect. This allows us to deploy software and block the CMD from the user. Additionally, we deploy the desktop systems with password policies.

How has it helped my organization?

Azure Active Directory has helped the organization maintain the user policies of their computer systems.

What is most valuable?

Azure Active Directory has useful policy assigning and management.

What needs improvement?

I had some issues with the Azure Active Directory on Windows XP. However, it worked well on Windows 7. The password policy that we had in place caused some system lockups.

For how long have I used the solution?

I have used Azure Active Directory within the last 12 months. …

What is our primary use case?

We use Azure Active Directory to make the computers have policies that we inspect. This allows us to deploy software and block the CMD from the user. Additionally, we deploy the desktop systems with password policies.

How has it helped my organization?

Azure Active Directory has helped the organization maintain the user policies of their computer systems.

What is most valuable?

Azure Active Directory has useful policy assigning and management.

What needs improvement?

I had some issues with the Azure Active Directory on Windows XP. However, it worked well on Windows 7.

The password policy that we had in place caused some system lockups.

For how long have I used the solution?

I have used Azure Active Directory within the last 12 months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Azure Active Directory is easy to scale. You can add new employees, by adding their device to the domain assisting.

We have approximately 300 people using this solution in my organization.

My organization plans to continue to use Azure Active Directory.

How are customer service and support?

The technical support has been helpful.

How was the initial setup?

The installation was simple. I did the flash OS installation, created the role of the Active Directory, and deployed the GPO. The full process of implementation takes approximately one hour and setting the Active Directory domain takes approximately 30 minutes.

What about the implementation team?

I did the implementation of Azure Active Directory.

What was our ROI?

The company I work for has more than 10 branches, we no longer have to go to the branch outside the city to have the application installed on the user's devices. When you have Active Directory, you only need to connect it to the device and then the information will automatically populate. The process was more automated.

What's my experience with pricing, setup cost, and licensing?

The price of the solution's license is good.

What other advice do I have?

I rate Azure Active Directory an eight of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Systems Administrator at a tech services company with 11-50 employees
Real User
Simple to use, good visibility, and highly stable
Pros and Cons
  • "Azure Active Directory is a very simple utility to use, it has very good visibility and transparency, and an easy-to-use panel."
  • "The technical support could improve by having a faster response time."

What is our primary use case?

My primary use case is for Azure Active Directory is user management, creating users, assigning them access to network resources, network drives, resetting passwords, and dissembling users.

How has it helped my organization?

This solution has helped my organization by allowing us simple management of identities within the organization for integration with the single sign-on system unifying access to applications for mobile devices and management. 

AD is the starting point for the unification of access control, or for using those identities within AD. Without it, we would not be able to give our users access to applications from different devices, whether they are Mac OS, Windows 10, Android, or any other operating system.

What is most valuable?

Azure Active Directory is a very simple utility to use, it has very good visibility and transparency, and an easy-to-use panel.

For how long have I used the solution?

I have been using Azure Active Directory for approximately one year.

What do I think about the stability of the solution?

Azure Active Directory's stability is very high.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

The technical support could improve by having a faster response time.

I rate the support of Azure Active Directory a three out of five.

How was the initial setup?

If you have been running an on-premises implementation of Active Directory Domain Services, then it is only a migration. You migrate the identities from on-premises to the cloud. 

If you are setting it up from scratch, it can be easy too. You can do the migration by using Azure AD Connect, which is mostly a straightforward process.

What other advice do I have?

Everything begins with the design of the domain structure. If it is well designed, then it is simple to adopt AD from scratch. I am not sure about migrations from other implementations of identity control, but if you are starting from scratch, it is very easy to use.

I would recommend this solution to others.

I rate Azure Active Directory a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ajay Kuamr
Network and Computer Systems Administrator at bahwan
Real User
Top 5
It's compatible with a lot of vendors, and we have multiple products integrated with it
Pros and Cons
  • "The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using multiple products, and they're all integrated with our Active Directory."
  • "Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well."

What is our primary use case?

We use Active Directory to manage our main database and control students and staff access with rules and passwords. Usernames, emails, etc., are all integrated with Active Directory. Office 365 is also integrated with our Active Directory.

What is most valuable?

The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using multiple products, and they're all integrated with our Active Directory.

What needs improvement?

Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well.

For how long have I used the solution?

We've been using Microsoft Active Directory for more than 10 years. 

What do I think about the stability of the solution?

Active Directory is a stable, scalable product.

How are customer service and support?

Microsoft technical support is very good. They call us back and resolve the problem.

How was the initial setup?

The setup is effortless because we've been using this solution for a while. We are familiar with the setup now, so it's easier.

What's my experience with pricing, setup cost, and licensing?

We get a discount because we're working in the education sector. 

What other advice do I have?

I rate Active Directory eight out of 10. I think this is a good product. Most enterprises are using this. We don't currently have any plans to switch, but we're planning to migrate more into the cloud. However, cloud service is still costly, so we are working on the premiums. I would recommend Active Directory for any large-scale company, organization, or university. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Jeffrey Attoh
Chief Executive Officer at ZDAPT
Real User
Top 20
Helpful B2B connectors with an interface that is well laid out and easy to navigate
Pros and Cons
  • "The interface is well laid out and it is easy to navigate."
  • "My only pain point in this solution is creating group membership for devices."

What is our primary use case?

This product manages access for our compute space that includes Office 365, Salesforce, and other solutions.

What is most valuable?

The most valuable features are the B2B connector and the external identity connection functionality. These are helpful.

User group management works well.

The interface is well laid out and it is easy to navigate. You can get to things quickly and it works.

The portal allows you to create reports, which is a nice feature.

What needs improvement?

My only pain point in this solution is creating group membership for devices. This is something that could be improved. Essentially, I want to be able to create collection groups, or organizational units and include devices in there. I should be able to add them in the same way that we can add users.

We want to be able to create members as devices in groups, without having to leverage a dynamic group membership with queries. I want to be able to just pick machines, create a group, and add them.

For how long have I used the solution?

We have been using Active Directory Premium for four years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

I have only used technical support on one occasion and I found it to be pretty good.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I have not used this product to its full extent but from what I have used, I find that it works well.

My advice for anybody who is implementing AD Premium is to understand what it is that they're going to use and how they're going to manage identity. I suggest doing a lot more in terms of identity governance.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Architect at a hospitality company with 10,001+ employees
Real User
Top 20
Provides secure connections and authentication of people
Pros and Cons
  • "Its ability to provide secure connections to people at all locations is the most valuable. It is mostly used by enterprises."
  • "The onboarding process for new users can be improved. It can be made simpler for people who have never registered to Azure AD previously and need to create an account and enable the MFA. The initial setup can be made simpler for non-IT people. It should be a bit simpler to use. Unless you get certifications, such as AZ-300 and AZ-301, it is not a simple thing to use at the enterprise scale."

What is our primary use case?

We use it for the authentication of people in a hybrid configuration. In most cases,
Office 365 makes companies move to Azure Active Directory.

We have both on-premises and cloud deployments.

What is most valuable?

Its ability to provide secure connections to people at all locations is the most valuable. It is mostly used by enterprises.

What needs improvement?

The onboarding process for new users can be improved. It can be made simpler for people who have never registered to Azure AD previously and need to create an account and enable the MFA. The initial setup can be made simpler for non-IT people. 

It should be a bit simpler to use. Unless you get certifications, such as AZ-300 and AZ-301, it is not a simple thing to use at the enterprise scale.

For how long have I used the solution?

I have been using this solution for four or five years.

How are customer service and technical support?

I never use technical support. I usually find the information on my own or through my friends at Microsoft.

How was the initial setup?

It is not complicated for me as an IT guy, but the feedback from the field or non-IT people is that it could be simpler.

What's my experience with pricing, setup cost, and licensing?

MFA and P2 licenses for two Azures for fully-enabled scenarios and features cost a lot of money. This is where Okta is trying to get the prices down.

What other advice do I have?

I have spent seven years at Microsoft, so I have a tendency to like Microsoft solutions because I know them and the philosophy behind them. Till now, Azure AD is probably the best solution for identity and security.

I also use Okta. For integration with Microsoft solutions, Office 365 Azure is just right. However, for some scenarios, such as consolidations, Okta seems to have a few advantages as compared to Active Directory. Okta also has a very interesting price.

I would rate Microsoft Azure Active Directory Premium an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner