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Aruba Networks Wireless WAN OverviewUNIXBusinessApplication

Aruba Networks Wireless WAN is #5 ranked solution in top Wireless WAN tools. PeerSpot users give Aruba Networks Wireless WAN an average rating of 8 out of 10. Aruba Networks Wireless WAN is most commonly compared to Cambium: Aruba Networks Wireless WAN vs Cambium. The top industry researching this solution are professionals from a comms service provider, accounting for 35% of all views.
What is Aruba Networks Wireless WAN?
Aruba Networks Wireless WAN enables communication anywhere people work. It supports BYO-everything and does it securely and reliably. And it makes life simpler for IT with automation and centralized management.
Buyer's Guide

Download the Wireless WAN Buyer's Guide including reviews and more. Updated: January 2022

Aruba Networks Wireless WAN Customers
The Pittsburgh Golf Club, Rio Rancho Public Schools, Amwaj Rotana - Jumeirah Beach Residence - Dubai, Trevecca Nazarene University
Aruba Networks Wireless WAN Video

Archived Aruba Networks Wireless WAN Reviews (more than two years old)

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Network Engineer at a healthcare company with 10,001+ employees
Real User
Controller with access points that is stable and easy to setup

What is our primary use case?

We use this solution to control access and bandwidth. It is used for the RTLS tracking devices that are supported by Aruba and we are going to test it in our environment.

What is most valuable?

We don't know this product very well yet, but what we have used so far and what we like are user control, bandwidth, and access. For each access point, there is one that controls the application, the layer and bandwidth quota.

What needs improvement?

The support needs improvement because it is not very good in terms of response time. It takes to long to resolve issues.

For how long have I used the solution?

We have been using this solution for two to three months.

What do I think about the stability of the solution?

In the short time that we have been…

What is our primary use case?

We use this solution to control access and bandwidth.

It is used for the RTLS tracking devices that are supported by Aruba and we are going to test it in our environment.

What is most valuable?

We don't know this product very well yet, but what we have used so far and what we like are user control, bandwidth, and access. For each access point, there is one that controls the application, the layer and bandwidth quota.

What needs improvement?

The support needs improvement because it is not very good in terms of response time. It takes to long to resolve issues.

For how long have I used the solution?

We have been using this solution for two to three months.

What do I think about the stability of the solution?

In the short time that we have been using this solution, it has been stable, and we haven't had any issues.

What do I think about the scalability of the solution?

This solution is scalable.

At the moment we have one hundred users, but our target is more than three thousand.

How are customer service and technical support?

The technical support is okay, but the response time is not very good. It takes too long to resolve the issues.

How was the initial setup?

The initial setup was straightforward. It was easy.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech services company with 501-1,000 employees
Real User
Central mobility controller can manage everything instead of having the independent or basic cellular setup
Pros and Cons
  • "The product keeps up with leading-edge technology so we have dependability and scalability."
  • "This product needs more flecibility with switching technologies."

What is our primary use case?

Our primary use is to provide wireless network access for our clients.

What is most valuable?

The newest features and options allow us to use leading-edge functionality like the central mobility controller which can manage everything instead of having the independent or basic cellular kind of setup. Bigger enterprise-level configuration and policy pushing will become easier with Mobility Master and that will provide better services for our clients.

What needs improvement?

The wireless options could be improved to expand the set of features. From a switching perspective, there should be a little more flexibility so there are opportunities to use a broader variety of switch models compared to competing product options. I don't really know specifically what they need to have and improve, just that they continue to keep up with emerging technologies and continue to expand the capabilities of their services.

For how long have I used the solution?

We have been using this solution for almost eight years.

What do I think about the scalability of the solution?

Scalability is good with Aruba. You can control and support any feature, unlike in Cisco where we have found limitations. Specific controllers have got specific iOS features. The features can be scaled from smaller controllers to bigger controllers, so you can scale at anytime, no matter what cloud the controller is on. You can also start with the cloud or start with on-premises and go back to the controller base at any time.

How are customer service and technical support?

We have been in touch with Aruba technical support and I would rate them as pretty good. They have been responsive and answer our questions.

How was the initial setup?

The initial setup is fairly straightforward.

What's my experience with pricing, setup cost, and licensing?

Depending on different models you get different capabilities and flexibility. Based on the core components we can have greater coverage or limited access sites.

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba Network Wireless as an eight. It is not a ten. Nothing can be a ten out of ten or it would have to be the best product or the only product providing a service.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Find out what your peers are saying about Aruba Networks, Ubiquiti Networks, Cambium Networks and others in Wireless WAN. Updated: January 2022.
564,729 professionals have used our research since 2012.
MohammedMurshed
CEO at Alam Khwarizm
Real User
Good performance that allows us to perform mobile screen sharing

What is our primary use case?

We are a solution provider and we have experience providing solutions such as this one to our customers. We currently have a customer who uses this solution in a school.

What is most valuable?

The most valuable feature of this solution is the streaming of screen sharing. Our customer needs to broadcast screens from tablets and iPads. The performance of this access point is better than the commercial one. We have been able to manage this solution using Wavefront.

What needs improvement?

The solution would be improved with a better interface.

For how long have I used the solution?

We have been using this solution for one year.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the

What is our primary use case?

We are a solution provider and we have experience providing solutions such as this one to our customers.

We currently have a customer who uses this solution in a school.

What is most valuable?

The most valuable feature of this solution is the streaming of screen sharing. Our customer needs to broadcast screens from tablets and iPads.

The performance of this access point is better than the commercial one.

We have been able to manage this solution using Wavefront.

What needs improvement?

The solution would be improved with a better interface.

For how long have I used the solution?

We have been using this solution for one year.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

We can expand our control and management by adding more access points. We haven't done this yet but we are hoping that we can expand it easily.

How are customer service and technical support?

We have not had to contact technical support for this solution.

How was the initial setup?

The installation of this solution was easy for us.

What other advice do I have?

This is a solution that I recommend.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
EmadSafwat
Managing Partner at ODEC Technology Solutions
Real User
Perfect scalability, and great stability with no need for a physical controller
Pros and Cons
  • "The solution is overall a great product. The stability is one of the best aspects of it. It's also useful in helping control multiple access points. You don't need to have a physical controller like other brands."
  • "The initial setup has a lot of options, which makes it very versatile yet very complicated to install. There should be two modes: a basic mode and then a more advanced mode to help make implementation easier. Most of the time, if it's a small installation, you don't need the complexity. You shouldn't need higher expertise in order to install a couple of access points in a single place."

What is our primary use case?

We primarily use the solution for expanding the capabilities of the network to wireless devices. 

What is most valuable?

The solution is overall a great product. The stability is one of the best aspects of it. It's also useful in helping control multiple access points. You don't need to have a physical controller like other brands.

What needs improvement?

In some models, you need to buy the antenna separately. They should put the antenna in the box and make it a full product. The non-antenna option does not work as well. Also, if you're not very aware, you might just buy the model that doesn't include the antenna and then you have to wait for a very long time for the antenna to arrive. It's not a good idea to sell it without the antenna. It's an unnecessary additional cost.

The initial setup has a lot of options, which makes it very versatile yet very complicated to install. There should be two modes: a basic mode and then a more advanced mode to help make implementation easier. Most of the time, if it's a small installation, you don't need the complexity. You shouldn't need higher expertise in order to install a couple of access points in a single place.

For how long have I used the solution?

I've been using the solution since the HP acquisition.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

The scalability of the solution is perfect. When you first start to use it, you have an increased amount of access points, and when you extend the network it's very easy. We have about 25-50 devices.

How are customer service and technical support?

We've never had to contact technical support, so I don't have any experience to speak to.

How was the initial setup?

The initial setup is okay, but only if you know what you are doing. Deployment takes a few hours.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive than other similar solutions, but it's worth the price.

What other advice do I have?

We're an Aruba partner.

We use the on-premises deployment model.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Information Technology Network Manager at a tech services company with 1,001-5,000 employees
Reseller
Vendor-agnostic solution which is both stable and secure
Pros and Cons
  • "It integrates with the Aruba portfolio very easily, and it's a vendor-agnostic solution, and that's brilliant."

    What is our primary use case?

    For campus installations, student residences, universities, and small community enterprises. The performance is excellent.

    How has it helped my organization?

    It enhances the user experience and the security of internal access is excellent.

    What is most valuable?

    It's stable and secure with a lot of functionality. It integrates with the Aruba portfolio very easily, and it's a vendor-agnostic solution, and that's brilliant.

    What needs improvement?

    I'm looking forward to the release of AirWave 10.

    For how long have I used the solution?

    One to three years.

    What do I think about the scalability of the solution?

    Brilliant. Excellent. Very scalable and very easy to scale it as well, if you plan it accordingly.

    How are customer service and technical support?

    I used it once and I received very good technical support. Whomever I spoke to answered pretty quickly. If they can't answer there and then you get a call back a day or two later.

    Still, I would like to see a quicker response in the support environment.

    Which solution did I use previously and why did I switch?

    I didn't switch. It was just the solution that was here. Coming from Cisco and other systems, Aruba actually did leave a good mark on me compared to how other systems operate and work.

    My most important criteria when selecting a vendor would be

    • the quality of the product
    • the support behind it
    • the stability of the environment in real life, not in a demo environment.

    How was the initial setup?

    I did it myself, so it is pretty simple.

    What other advice do I have?

    Approach HPE for Aruba. Also, stick with a technical team of consultants to design it and then go the market with a solution from HPE and get the value added reseller to do the necessary work.

    I would rate Aruba at nine out of 10. There are always things that can be improved. But generally, out of the whole portfolio of solutions, Aruba stands out very much.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
    it_user648573
    Networking Sales Specialist at a tech services company with 51-200 employees
    Reseller
    Ease of installation leads to cost savings

    What is most valuable?

    Ease of installation.

    How has it helped my organization?

    We've got a remote site. We can only ship an access point to them and a zero touch provisioning, so we don't need an IT person on the other side. This saves us a lot of money.

    What needs improvement?

    The management software. The graphical user interface could do with some improvement, a bit of decluttering.

    For how long have I used the solution?

    Three years.

    What do I think about the stability of the solution?

    No, not at all. It's very stable. The benefit of Aruba over Meraki is that even with the management software (subscription based) if you don't pay your subscription, the software still work. It's good that the wireless access points still work, unlike with Meraki.

    What do I think about the scalability of the solution?

    Yeah, it's normal. The instant access points without a controller, scales to about 90 access points. If you want beyond that, then you can use the same access points, then add a controller.

    How are customer service and technical support?

    We have not called as we've got in-house capabilities.

    Which solution did I use previously and why did I switch?

    We used HPE MSM. HPE replaced that with Aruba, and that's why we followed.

    How was the initial setup?

    No, it was very easy. Very straightforward.

    Our most recent installation was for a school and included 91 instant access points with five floors.

    Which other solutions did I evaluate?

    Yeah. We looked at Meraki.

    What other advice do I have?

    They need to look at the scalability. How easy it is to set up for them, because there are actual software features that you get with Aruba that you don't get with the other vendors like location aware and guest access management. Those are the kind of things that Aruba does much better than the likes of Meraki. On top of that, Ruckus, as a company, is not that stable because they've been bought and sold about two or three in the last few years.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
    ITCS user
    Data Centre Technician at a retailer with 10,001+ employees
    Vendor
    Still offering us the solution we need but unhappy with the new controller upgrades
    You have to ask yourself why when a company is solid secure and doing well do they choose to upset their customers by saying that the last refresh of controllers are going end of life and the new controllers will not be able to talk to the old ones as they will no longer be supporting security upgrades to any of the older controllers.  As they are still on the expensive side and much better systems like the Cisco Meraki are available now, why would you "cut your nose off to spite your face".  We have just heavily invested in 2014 in expanding our network to ensure one access point is shared by no more than 15 users, so why now would we want to replace the whole sites WIFI again so we can remain security compliant.  This is poor show and I expect other less cash rich companies will have to…

    You have to ask yourself why when a company is solid secure and doing well do they choose to upset their customers by saying that the last refresh of controllers are going end of life and the new controllers will not be able to talk to the old ones as they will no longer be supporting security upgrades to any of the older controllers.  As they are still on the expensive side and much better systems like the Cisco Meraki are available now, why would you "cut your nose off to spite your face".  We have just heavily invested in 2014 in expanding our network to ensure one access point is shared by no more than 15 users, so why now would we want to replace the whole sites WIFI again so we can remain security compliant.  This is poor show and I expect other less cash rich companies will have to live with what they have got and replace piecemeal as they fail or can afford.  In hard financial times do you really screw your existing customers so that you can sell more product, wouldn't work for us in our industry, and is this part of the reason IT gets such a hard press from almost every company, always costing money never saving enough to be appreciated.

    Aruba works very well for us here at our corporate HQ and it is easy to add additional points and configure and monitor them through the controller, and the ability to issue daily, weekly or long term guest access has been a real boon with all the consultants that we use. While it might be towards the expensive side of the market it is robust and certainly does the job for us.

    We have continued to expand this network and we now have coverage over the whole site of 1500 employees and guests and we plan to expand in the future into our distribution warehouse where a further 600 people are employed.  The system is easy to manage and still through our third party installer/monitor offer us a robust solution so much so that the planned main IT refit at the tail end of 2015 is planned as a fully wireless solution with only some exception zones for large file transfers and updates and printers being cabled solutions.  Watch this space to see in early 2016 how this has gone and if wireless is still the way to take IT programming and design development forward.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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