Amos Chang - PeerSpot reviewer
Project Manager at RIGHTINFO INTERNATIONAL INC.
Real User
Easy installation process and competitive pricing model
Pros and Cons
  • "The installation process was easy."
  • "The only issues are the configuration problems that impact the stability of the solution."

What is our primary use case?

We are a system integrator, and we provide solutions to our customers. Aruba Networks Wireless WAN is a solution that we offer to our customers. It provides wireless connectivity and has several features.

The main reasons our clients choose Aruba Networks are its strong server performance and competitive pricing. Additionally, Aruba's customer support is prompt and helpful. These are the main factors that influence our choice of Aruba Networks.

How has it helped my organization?

Aruba makes quite a lot of business for my company and its stability is quite good. There is no need to constantly maintain/support our customers.

What is most valuable?

The site survey tool is fantastic and saved us a lot of time in the early stage.

What needs improvement?

Configuration User Interface could be enhanced further to easy to understand what kind of effects will be.

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Aruba Networks Wireless WAN
April 2024
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For how long have I used the solution?

We have been working with Aruba Networks for more than ten years.

What do I think about the stability of the solution?

Generally, there aren't many problems with stability. It was good. Sometimes there could be configuration issues caused by users when they try to update or check the system.

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. Most of our clients are small to medium-sized businesses, and all are satisfied its scalability if they need to upgrade.

How are customer service and support?

Aruba's customer support is prompt and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Fortinet and switched because our customer decided to use their solution.

How was the initial setup?

The installation process was easy. Our engineers have extensive experience with Aruba Networks, so they are familiar with it and can handle any installation requirements.

Moreover, only two people are required for the maintenance of this solution. 

What about the implementation team?

The deployment process depends on the customer's requirements. So, the deployment time may vary. Generally, the deployment process might take several days. Two people were enough for the deployment. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing model a three out of ten, with one being very cheap and ten being very expensive. We got a yearly license. 

The additional costs depend on the specific case and situation. There might be different costs.

Which other solutions did I evaluate?

We evaluated solutions from Cisco, Extreme, and Fortinet.

What other advice do I have?

I would definitely recommend it.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Implementation Engineer at Banco do Brasil S.A.
Real User
An easy to manage and deploy solution that has use cases in education and public services
Pros and Cons
  • "Aruba Central seems to be a good way to go in cloud management. However, compared to Cisco Meraki, it's still very early days."
  • "The product should improve Aruba Central."

What is our primary use case?

The main use case for this solution is in the education sector and public services.

What is most valuable?

Aruba Central seems to be a good way to go in cloud management. However, compared to Cisco Meraki, it's still very early days.

What needs improvement?

The product should improve Aruba Central.

For how long have I used the solution?

I have been working on Aruba Networks Wireless WAN for five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is very scalable. 

How was the initial setup?

The initial setup is not difficult, but it has its limitations, with guest authentication. The deployment takes a couple of hours. It is very simple. However, it depends on how you do it. If you use the virtual controller, it is pretty easy. But it has got its limitations. If you do it by Aruba Central, it does take an awful amount of time.

What's my experience with pricing, setup cost, and licensing?

With Aruba, you get what you pay for compared to the other vendors. Although Cisco is very expensive and their management is way better than Aruba Central. So, you have to consider what you are after. But price-wise, they are really good.

What other advice do I have?

I can’t see Aruba helping me, but it does its job.

I would recommend this tool because it's stable, easy to deploy, and easy to manage. I would rate it nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Aruba Networks Wireless WAN
April 2024
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,847 professionals have used our research since 2012.
Head of IT infrastructure at a consultancy with 51-200 employees
Real User
Top 20
An engineer with enough experience can tune the network however they want
Pros and Cons
  • "An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need."
  • "Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network. Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure."

What is our primary use case?

We use Aruba Wireless at a big trading center in two ways. One use case is a corporate network with restrictions, and another is for customers. For our corporate use case, we have around 30 people on various devices, like laptops and mobile phones. In the second case, we provide access to around 1,000 users. 

What is most valuable?

An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need.

What needs improvement?

Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network.

Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure.

For how long have I used the solution?

I've been using Aruba Wireless for a year and a half. 

How are customer service and support?

My team is highly experienced, so I haven't needed support so far. 

How was the initial setup?

Setting up Aruba Networks is a little difficult, but experienced professionals can handle it, and we have help from partners, so it's not a problem. In Ukraine, there are several companies with expertise in Aruba. We can pay them for the initial setup and some training.

What's my experience with pricing, setup cost, and licensing?

We pay every year for Aruba Central. It's a subscription. In other cases, we use Aruba AirWave on-premise, and that's a one-time payment. 

What other advice do I have?

I rate Aruba Networks Wireless WAN nine out of 10. It's a stable solution with advanced technical capabilities. We never need to worry if it's going to work. 

Like any professional solution, you need to do some evaluation before implementing it in a project. The customer must fully understand the project requirements before they buy and implement it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AmrIssa - PeerSpot reviewer
Chief Information officer at Mobica Advanced
Real User
Top 5Leaderboard
Has an easy-to-understand interface and an efficient feature for the backup controller
Pros and Cons
  • "In the event of a controller appliance failure or downtime, the system seamlessly transitions control to any access point acting as a backup controller."
  • "We do not have direct access to Aruba’s Mesh portal."

What is our primary use case?

We use the product as a VPN device for connecting remote offices.

How has it helped my organization?

The product has brought significant benefits to our organization. In the event of a controller appliance failure or downtime, the system seamlessly transitions control to any access point acting as a backup controller.

What is most valuable?

The platform’s most valuable feature is stability.

What needs improvement?

We do not have direct access to Aruba’s Mesh portal. We have to establish the connection through VMware for the same. They could improve this particular area.

For how long have I used the solution?

We have been using Aruba Networks Wireless WAN for ten years.

What do I think about the scalability of the solution?

The platform is easy to scale. The scalability process involves adding licenses, particularly for Xfinity. We can extend the connection to the last point without any errors.

Which solution did I use previously and why did I switch?

We have used Cisco before.

How was the initial setup?

The product installation is not complicated. It takes around two hours to complete the process, including configuring critical security features and upgrading appliances for backup purposes.

What other advice do I have?

The most impactful feature for enhancing network reliability in Aruba Networks Wireless WAN is its exceptional throughput capability, reaching up to 1.3 gigabits per second.

It has an easy-to-understand interface compared to other products. It offers many features for seamless configuration and backup processes.

I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vivek Makhijani - PeerSpot reviewer
Director at JEDI SERVICES PRIVATE LIMITED
Real User
Top 5
A very stable, secure, and reliable solution with regular updates
Pros and Cons
  • "Aruba is a very stable system."
  • "The price for the license could be a bit improved since it is the only area with an issue."

What is most valuable?

Aruba Networks Wireless WAN is very stable and reliable. In the solution, the first part is obviously its security part because security is what is concerning in any Wi-Fi situation. In the aforementioned scenario, Aruba Wi-Fi solutions are very secure. They have some Triple DES or whatever security standards are there. So, corporate people are comfortable using Aruba Wi-Fi, especially in any enterprise or SMB segment.


What needs improvement?

The price for the license could be a bit improved since it is the only area with an issue.

For how long have I used the solution?

I have experience using Aruba Networks Wireless WAN for years. I used to supply Aruba even before HP acquired Aruba. So, I used to supply it from eight to ten years ago.

What do I think about the stability of the solution?

Aruba is a very stable system.

Most of the enterprise customers, big names, buy it without giving any second thoughts.

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I'm not aware of its scalability, but I have seen that a big complex, maybe a 14 to 15-story or 20-story building, can be covered up. Many hotels are covering it up. Also, they have around 10,000 users. Aruba Wi-Fi is very good.

Though not all are my customers, I am aware that many of the big hotels, like Marriot, work using Aruba. Few of the five-star hotels in and around Bombay.

Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

Though I am not aware of the customer support, I am assuming it will be as per HP standards, which is quite good.

How was the initial setup?

The initial setup of the solution is simple, and the setup is as per industry standards. Hence, everybody has to follow the setup phase.

Regarding the time needed for deployment, the survey takes time, first of all. Then, you have to set up the Wi-Fi. Actually, if you talk about the installation part, installation takes time because different rooms and false ceilings are there, and so the installation of Wi-Fi takes time. Once the installation is done, the setting up of the Wi-Fi takes maybe a couple of hours. In short, the installation takes more time since it's more on the infrastructure side.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

Aruba has an annual subscription, and they have three years and five years costs. People generally take the three years' cost. It has to be taken because, basically, licenses are needed more from the security perspective, nothing else.

It is expensive, but it is also very competitive. So I wouldn't say it is very high on the price. It can compete with many, many local players as well as equivalent players.

I rate the pricing a seven or eight on a scale of one to ten, where ten is the highest and one is the cheapest.

What other advice do I have?

Aruba has a very good reputation. Aruba products are very stable, and they give regular updates. Whatever Aruba has mentioned in their literature, regarding their bandwidth, etcetera, is correct. One can rely on what they write in their literature.

I would definitely recommend the solution to those planning to use it. In the Wi-Fi space, Aruba is an extremely good product.

For Aruba's software and hardware, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Mallikarjun Hiremath - PeerSpot reviewer
Senior Technical Consultant at Orange Business Services
Real User
Top 20
Has a nice user interface and clustering feature, and is easy to install
Pros and Cons
  • "There is a clustering feature, so the APs immediately switch back to the next available controller. The users will not notice any impact and will feel connected to the network. They will not notice any disconnection."
  • "They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details. When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues."

What is most valuable?

There is a clustering feature, so the APs immediately switch back to the next available controller. The users will not notice any impact and will feel connected to the network. They will not notice any disconnection.

The AirMatch feature is also very useful. If the radio channels and the power being utilized in the RF environment are filled up, it will update all of those channels and power transmission.

What needs improvement?

They have to work on their Aruba Central cloud platform. There are still some glitches such as not showing proper user details.

When we removed the AP from the Aruba Central cloud, it showed up as being connected to Aruba Central. They need to fix these issues.

I would like to see artificial intelligence and machine learning in the next release. Other vendors already have artificial intelligence and machine learning capabilities in their cloud platform-based wireless solutions.

For how long have I used the solution?

I've been working with this solution for the last six years.

What do I think about the stability of the solution?

It is a stable solution.

How are customer service and support?

Aruba Networks Wireless WAN's technical support was very good in 2017 and 2018. Now, the calls go here and there, and we don't get an immediate response.

How was the initial setup?

The initial setup was very easy. It's not that complex.

Which other solutions did I evaluate?

Compared to Cisco, Aruba Networks Wireless WAN's user interface is very nice.

What other advice do I have?

On a scale from one to ten, I would rate this solution at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director de Negocio. Redes, Comunicaciones y Seguridad at Avanti21 Sistemas y telecomunicaciones, S.L.
Real User
An industrial-level Wi-Fi solution with good performance and is easy to deploy
Pros and Cons
  • "The most valuable features are price, quality, and performance."
  • "This solution needs different models that are more specialized for certain customers."

What is our primary use case?

I am a system integrator and this is one of the solutions that I implement for my customers.

My customers use the Aruba Wireless WAN for Wi-Fi connectivity and network connectivity. It is typically used in an industrial setting.

What is most valuable?

The most valuable features are price, quality, and performance.

What needs improvement?

This solution needs different models that are more specialized for certain customers.

For how long have I used the solution?

I have been using Aruba Networks products since they first were available in Spain, many years ago.

What do I think about the stability of the solution?

The stability depends more on the customers, their environment, and how they are using the product. The product is used frequently.

What do I think about the scalability of the solution?

Our customers are medium-sized and large businesses.

How are customer service and technical support?

I deal with the technical support team for Aruba and they are nice. The support is fine.

Which solution did I use previously and why did I switch?

I have used many other similar solutions including those by Extreme Networks, Cisco, Ruckus Networks, and Huawei. Huawei is the market leader in this domain.

How was the initial setup?

The initial setup of this solution is simple and I would say that it works fine. It only takes a few minutes to deploy.

What about the implementation team?

We perform the installation for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is approximately 1,000,000 ESP ($6,750 USD).

What other advice do I have?

Aruba has good enterprise solutions that I provide to my customers. I would suggest using it with it together with a good network that has the proper security set up.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant and technical support at joudeh center for computer and modern software
Real User
Top 5
A reliable option for small and medium-sized businesses, offering reliability and concurrency
Pros and Cons
  • "The product gives good stability and concurrency."
  • "It would be better for customers if Aruba provided more license options, like 5-year licenses"

What is our primary use case?

We provide this solution for small and medium-sized businesses.

What is most valuable?

The product gives good stability and concurrency.

What needs improvement?

The product sometimes hangs during rush hour. For example, if concurrency is 500, it might hang once every 100 times. Similarly, the product is not stackable each time. There's no special box for clustering, while other vendors have that. Clustering can virtually utilize all the switches as one switch, giving customers more scalability.

Finally, it would be better for customers if Aruba provided more license options, like 5-year licenses, for example, and at a lower price. Customers don't like to pay from time to time for service for the product.

For how long have I used the solution?

I've been providing this product for three years.

What do I think about the stability of the solution?

Aruba's stability is very good. I rate it a nine out of ten.

What do I think about the scalability of the solution?

I rate Aruba's scalability an eight out of ten.

How are customer service and support?

The warranty is important for us and the replacement time is good.

How was the initial setup?

Because of its GUI, the setup is straightforward. When deploying the product, we must choose the models and do some small design work. For example, if the customer needs 50 to 100 users on the network, I would tell them what Aruba can do. I would also tell them next year what changes might be there, so I give them a few extra products to see if one might be better and recommend one.

Around three to five staff members are enough to maintain the solution. I remotely maintain the product for many of my customers.

What's my experience with pricing, setup cost, and licensing?

The product's price is within range since it has a lower price. It's good for small businesses. Some of our products come with a three-year license.

What other advice do I have?

We usually need some sessions for HPE products. When designing it for the customer, I could guarantee their system would not be down 99% of the time. I could also give them some advantages about why I use HP instead of Cisco, Fortinet, or Juniper, and some comparisons to clarify that. But if I give the customer some time for testing, it gives them confidence that I can test and ensure that this product is good.

I rate the product an eight out of ten since the product is from HPE, and they've used telecom before, so it is competitive. Anyone can use the solution without any problems. Likewise, the price and the service are very good.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: April 2024
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Download our free Aruba Networks Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.