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Aditya Buditama - PeerSpot reviewer
System Engineer - Network at PT.Helios Informatika Nusantara
Real User
Top 5
A stable tool that ensures there are no issues with the performance or the connection offered to users
Pros and Cons
  • "The initial setup of Aruba Networks Wireless WAN can be done quickly, and everything functions smoothly."
  • "Sometimes, the configuration part of Aruba Networks Wireless WAN can be complex, and if you fail to understand the product at once, you may not even know about some features that you can apply to your network, and they may go unused."

What is our primary use case?

In terms of performance, I don't have any issue with Aruba Networks Wireless WAN.

What is most valuable?

My company wants to use Aruba's SASE solution since we want to move everything into the cloud, and we believe that ArubaOS 10 could also be a part of the process. In general, it is about the roadmap the company wants to follow and not what I want personally.

What needs improvement?

Sometimes, the configuration part of Aruba Networks Wireless WAN can be complex, and if you fail to understand the product at once, you may not even know about some features that you can apply to your network, and they may go unused. The guidance part of the solution is not clear.

I believe that Aruba has released a new OS called ArubaOS 10. The guidance part of the product regarding what makes it different from others and what its benefits are for users are areas that are not really clear.

For how long have I used the solution?

I have been using Aruba Networks Wireless WAN for three years. My company has a partnership with Aruba.

Buyer's Guide
Aruba Networks Wireless WAN
September 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable solution.

There are no issues with the performance or the connection offered by the product. Sometimes, when in our company, we want to trade it with the new access points and use Aruba's RMA process, we have seen the process could be completed in just a day, but there have been occasions where it could take, like, three or four days, meaning there are inconsistencies like that in Aruba's RMA process.

Considering no issues, I believe the product's stability is a nine out of ten.

What do I think about the scalability of the solution?

I don't really have an issue regarding the product's scalability. I rate the product's scalability a seven or eight out of ten.

Around 400 to 500 people in my company use the solution.

How are customer service and support?

Sometimes, the management of the escalation process by the solution's technical support team is too slow. With the highest level of engineering of the product, sometimes, the purpose of the solution is not really relevant to our networks, making it a solution that we can apply to our network at the end of the day. Sometimes, there is some issue that doesn't really get resolved by the technical team, and my company just tolerates it.

I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My company has past experience with Cisco. My company switched from Cisco to Aruba because, at times, if you try to upgrade it using Wi-Fi 6, you would realize that Cisco doesn't support Wi-Fi 6.

How was the initial setup?

The initial setup of Aruba Networks Wireless WAN can be done quickly, and everything functions smoothly.

The solution is deployed on an on-premises model.

The product's deployment phase was completed in about three to four weeks.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price an eight on a scale of one to ten, where one is the lowest ,and ten is the highest.

Which other solutions did I evaluate?

Cisco, Huawei, and Ruckus were the solutions my company considered during the evaluation phase, but we chose Aruba since it was more cost-friendly than the others.

What other advice do I have?

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Jolito Rosina - PeerSpot reviewer
NOC-Voice Engineer at Gur Lavi Corp.
Reseller
Easy to use with good scalability and compatibility with Huawei access controllers
Pros and Cons
  • "The solution is easy to use."
  • "The customization options could be improved."

What is our primary use case?

Our company uses the solution to create networks for customers. We have more than 100 users across project management and service delivery. 

What is most valuable?

The solution is easy to use.

The solution provides good compatibility with Huawei access controllers. 

What needs improvement?

The customization options could be improved.

The pricing could be a bit lower. 

There are some minor bugs or errors when using the Huawei access controller. 

The solution should offer a laboratory view for emulations and simulations like Cisco or Huawei.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable so stability is rated an eight out of ten. 

What do I think about the scalability of the solution?

The solution is very scalable compared to Cisco. Scalability is rated a seven out of ten. 

How are customer service and support?

We rely on documentation so do not need technical support. 

Which solution did I use previously and why did I switch?

We previously used Huawei AP but had some issues and budgetary concerns. 

How was the initial setup?

The setup is not difficult. Installation time depends on the number of devices but generally takes two or three hours. 

What about the implementation team?

We implement the solution for customers. They have the POI to provide ongoing support to employees. 

What other advice do I have?

I recommend the solution and generally rate it a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Networks Wireless WAN
September 2025
Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Aneesh K - PeerSpot reviewer
IT Solution Analyst II at a manufacturing company with 10,001+ employees
Real User
Top 5
Management is centralized, so it's easier to manage over other solutions, but it becomes buggy after updates, and its support team is slow in resolving issues
Pros and Cons
  • "The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good."
  • "What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well."

What is our primary use case?

We mainly use Aruba Networks Wireless WAN for our corporate wireless access for corporate mobiles, corporate laptops, and guest wireless access. We also use the product because of its tax asset.

What is most valuable?

The most valuable feature of Aruba Networks Wireless WAN is centralized management. It has features like other solutions, but it's easier to manage. Aruba Networks Wireless WAN also has a tax asset benefit which is good.

What needs improvement?

What needs to improve in Aruba Networks Wireless WAN is the support because it takes quite a long time for the support team to resolve issues. Whenever a new version or update is released, my company sees many bugs and issues, so that is another area for improvement as well.

For how long have I used the solution?

I have one year experience with Aruba Networks Wireless WAN.

What do I think about the stability of the solution?

Aruba Networks Wireless WAN is a stable solution, but whenever there's an update, many bugs and open issues arise, but as a product, it's stable.

What do I think about the scalability of the solution?

Aruba Networks Wireless WAN has some scalability issues with the on-premises model. My team may have to explore its cloud model.

How are customer service and support?

The technical support for Aruba Networks Wireless WAN needs improvement because it takes longer for the team to resolve bugs and issues.

How was the initial setup?

It's been a long time since Aruba Networks Wireless WAN was set up in my company, so I can't remember if there was any complication involved, but the deployment model was straightforward, and there wasn't that much complication. Even a new addition to Aruba Networks Wireless WAN was straightforward. Deployment took no longer than two hours.

What's my experience with pricing, setup cost, and licensing?

I'm not sure about the licensing cost or pricing for Aruba Networks Wireless WAN.

Which other solutions did I evaluate?

Aruba Networks Wireless WAN has been in the company when I joined, so I'm unaware of other solutions evaluated it.

What other advice do I have?

More than ten thousand people, particularly enterprise users, use Aruba Networks Wireless WAN.

Two to three people handle the deployment and maintenance of Aruba Networks Wireless WAN.

What I'd say to others looking into implementing Aruba Networks Wireless WAN is that it has scalability issues and its support needs improvement. It has many open bugs that could stop you from moving forward.

I'm rating Aruba Networks Wireless WAN seven out of ten.

My company has a partnership with Aruba, but it's not a reseller.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sahil Duggal - PeerSpot reviewer
Director at A2G Safety and Security Services Pvt limited
Reseller
Technically and performance-wise, a sound solution that needs to improve its support
Pros and Cons
  • "From the performance perspective, I'm happy with the solution. Also, from the technical side, it seems to be pretty good."
  • "Support is not good...The support can be improved, especially in India, since whenever I require support, it takes some time."

What is our primary use case?

The solution has many use cases, so we use it for warehouses, factories, and offices. Also, I've been using it in many different places.

What is most valuable?

Feature-wise, the solution's cloud is quite good despite being expensive.

What needs improvement?

The scalability can be improved.

The support can be improved, especially in India, since whenever I require support, it takes some time.

For how long have I used the solution?

I have been using Aruba Networks Wireless WAN for two to three years. I am a partner for the solution.

What do I think about the stability of the solution?

I rate the scalability not more than seven to eight out of ten.

What do I think about the scalability of the solution?

As of now, I think my deployments are not too big, and it is a maximum of 50 to 60 to date. So, it seems to be okay. I rate the scalability not more than six to seven out of ten.

I mostly deal with medium-sized businesses.

How are customer service and support?

I rate the support not more than seven to eight out of ten. Support is not good.

How would you rate customer service and support?

Neutral

How was the initial setup?

On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup an eight.

The time taken for the deployment is not much. So, it varies from site to site.

It may take not more than two to three days.

What's my experience with pricing, setup cost, and licensing?

On a scale f one to ten, where one point is cheap and ten is expensive, I rate the pricing as eight. Cloud licenses are quite expensive.

What other advice do I have?

From the performance perspective, I'm happy with the solution. Also, from the technical side, it seems to be pretty good.

Considering the market in India, there are a lot of other options from which others can buy other than Aruba.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Network solutions architecture at a energy/utilities company with 10,001+ employees
Real User
Flexible, scalable, and boosts mobility, but device integration has room for improvement
Pros and Cons
  • "What I like most about Aruba Networks Wireless WAN is seamless integration from an endpoint perspective. Another valuable feature of the product is that it supports certificate-based authentication."
  • "Device integration has room for improvement in Aruba Networks Wireless WAN."

How has it helped my organization?

Aruba Networks Wireless WAN benefited my company because it increased mobility significantly. After all, users don't need to search for LAN cables in the conference rooms.

Adoption was also relatively fast in terms of user onboarding.

What is most valuable?

What I like most about Aruba Networks Wireless WAN is seamless integration from an endpoint perspective, for example, the core domain joined machine.

I also find the onboarding process for Aruba Networks Wireless WAN fantastic.

Another valuable feature of the product is authentication, as Aruba Networks Wireless WAN supports certificate-based authentication. It has remarkable security features, particularly in its machine and user authentication levels.

What needs improvement?

Device integration has room for improvement in Aruba Networks Wireless WAN. However, there has been a development where the access point can be deployed through cloud-based controllers. It can connect via the internet and doesn't require MPS connectivity, but that can be improved further.

For how long have I used the solution?

I've been using Aruba Networks Wireless WAN for around six years.

What do I think about the stability of the solution?

Aruba Networks Wireless WAN has good stability, so that's a nine out of ten for me.

What do I think about the scalability of the solution?

The scalability of Aruba Networks Wireless WAN is good. The only constraint is that the hardware comes with a fixed number of access point support, which becomes problematic if you have an on-premise deployment. Still, if you plan for the capacity in advance, then it's okay.

That could be a constraint from a large deployment when the access point only lasts two or three years. I don't want to put a high number or high capacity on the hardware on the first day, so scalability-wise, I rate Aruba Networks Wireless WAN as five out of ten.

How are customer service and support?

The technical support for Aruba Networks Wireless WAN is good. That area is an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I'd rate the initial setup for Aruba Networks Wireless WAN as six out of ten.

One of my Aruba Networks Wireless WAN deployments took two and a half months. Deploying the product entailed site-specific surveying, identifying access point location, how my controller will be set up on-premises, the IP schema to be utilized for the access point, IP allocation, and which access IDs I'm going to broadcast.

What about the implementation team?

My team and I deployed Aruba Networks Wireless WAN.

What was our ROI?

I enjoyed almost fifty percent of the cost reduction from Aruba Networks Wireless WAN because it helped reduce the LAN infrastructure, such as switching hardware, LAN cables, etc. I no longer needed to deploy the switches and LAN cables for every point, which resulted in an almost fifty percent reduction in costs compared to the past cost computations.

What's my experience with pricing, setup cost, and licensing?

Aruba Networks Wireless WAN is pretty cost-efficient than Cisco ISE when my company did a PO, but for a single-party tender, its pricing was on the higher side, so it depends. I rate the pricing for Aruba Networks Wireless WAN as six out of ten.

What other advice do I have?

I have experience with Aruba Networks Wireless WAN.

My company has a 7200 series Aruba controller, almost five hundred access points, and Aruba ClearPass Policy Manager.

My company's existing database is deployed on-premises, including the controller, access point, and the Aruba ClearPass Policy Manager.

A team of five people, including myself, deployed Aruba Networks Wireless WAN. It was a process of putting and mounting access points. I also had two members in charge of configuring the switches while I configured the controller and the Aruba ClearPass Policy Manager. Once access points become visible on the controller, my team will proceed to the template configuration deployment for Aruba Networks Wireless WAN.

The deployment team consisted of five L1s, three L2s, and me, so a total of nine. My unit deployed five hundred access points to six thousand end users. My team of eight takes care of administration.

Aruba Networks Wireless WAN requires maintenance, for example, upgrading the controller or the Aruba ClearPass Policy Manager and then posture agent deployment for six thousand users. Any agent upgrade means deployment for the users as well.

I'd tell anyone looking into implementing Aruba Networks Wireless WAN that it's a good solution with many advantages, such as mobility, flexibility, and scalability, so I suggest using Aruba Networks Wireless WAN to enhance user experience.

My rating for Aruba Networks Wireless WAN is seven out of ten.

My role is similar to an integrator of Aruba Networks Wireless WAN.

My company is an Aruba Networks customer.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at SiT Global GmbH
Reseller
Top 5
Reliable, easy to implement and has helpful support
Pros and Cons
  • "It’s very stable and reliable."
  • "The initial setup is complex."

What is our primary use case?

We have vertical markets and there's almost no real use case since it's all industry. Aruba is not really designed to be used in private households. We do have a few private customers. However, they have a very high demand on security. If they have a high demand on the performance, we definitely reach with Aruba however, the majority of our customers are industry related.

How has it helped my organization?

For one customer, what happened was they used to be on a different network on NPLS. That was very expensive and software-defined wide-area networking is a huge cost saving and much easier to be managed.

What is most valuable?

The solution can save money and can be easily implemented, depending on the environment.

It’s very stable and reliable.

What needs improvement?

There aren’t really any large improvements necessary. There are smaller improvements we request, however, they are communicated directly. We are not an end-customer. We use our direct channels.

The initial setup is complex.

For how long have I used the solution?

I’ve been using Aruba since 2005.

What do I think about the stability of the solution?

The solution is very, very stable. It’s not buggy. It’s not glitchy. It doesn’t crash or freeze. It’s very reliable. The performance is great.

What do I think about the scalability of the solution?

It is scalable in its limits. It's scalable. The main purpose is for bigger organizations - for public, schools, universities, or bigger industries. You could scale it down also to household usage or to high-demand private usage. You can do a lot with it.

We have implemented it twice on a university campus and there we have maybe 2,000 to 3000 users. We have industry users. I would say it could be anything between 3,000 and 10,000 users.

If it is a midsize company, they don't have planning for scaling expenditure. With the bigger companies, they plan to expand, however, then you always bump into Cisco. It’s the biggest competitor and the most popular one.

How are customer service and support?

Customer service from HP is pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn’t really use a different solution. There wasn't much in the market in 2005. When we started, we started with wireless into the early and late nineties. By that time, you had very small island solutions. There were three coming market and a few other products that were controller-based, and almost nothing was controller based.

If you look at the competitors, they're almost all the same, they're just the different flavors and whatever you are used to it and how comfortable you feel with the product. We do WAN products with Aruba. We do WAN products with Fortinet as well. We do software-defined networking, the same as Aruba offers; however, there's not much difference between them.

We’ve also used Ruckus. We have a few customers in the carrier business, and Ruckus is primarily used in the carrier business. It's placed in the same league as Aruba.

How was the initial setup?

In terms of the initial setup, it’s complex. It's not straightforward. The only straightforward item is the very instant access points; however, as soon as we’re working in a complex environment, then it takes a lot of knowledge. It takes good knowledge and could take a few days to implement.

I’d rate it a two out of five on a scale from one to five, where one is extremely difficult, and five is extremely easy.

We are a very small company. We normally use the IT department of our customers, and they are trained. They keep maintaining their own system. For smaller customers, we do the maintenance, and we also do the monitoring. We have partner companies. We swap our 24/7 services. If you offer 24-hour service, it takes about six to eight technicians to take care of the 24/7 services.

What was our ROI?

We don't monitor if the company or the customer has any ROI. It's quite difficult to answer what the ROI is, and what the return of investment is. Most customers don't even look at ROI on wireless.

What's my experience with pricing, setup cost, and licensing?

The license is a one-time subscription. It's a one-time purchase, however, the update is a subscription.

It is unfortunately very expensive. The subscription, the software maintenance subscription, and even the one-off pricing are very high.

The license costs reflect the features. The more features you require, the more you have to pay.

What other advice do I have?

We use different versions of Aruba.

We are Aruba partners. As a partner, of course, I will try to encourage other people to look at Aruba and implement Aruba. Some of the features are not unique however they are very highly developed, and the solution is highly sophisticated. It's the best of its breed. As a partner with different vendors, however, you have to look at the requirements, and you have to make a decision on the requirements.

I’d rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner/implementer
PeerSpot user
Vivek Makhijani - PeerSpot reviewer
Director at JEDI SERVICES PRIVATE LIMITED
Real User
A very stable, secure, and reliable solution with regular updates
Pros and Cons
  • "Aruba is a very stable system."
  • "The price for the license could be a bit improved since it is the only area with an issue."

What is most valuable?

Aruba Networks Wireless WAN is very stable and reliable. In the solution, the first part is obviously its security part because security is what is concerning in any Wi-Fi situation. In the aforementioned scenario, Aruba Wi-Fi solutions are very secure. They have some Triple DES or whatever security standards are there. So, corporate people are comfortable using Aruba Wi-Fi, especially in any enterprise or SMB segment.


What needs improvement?

The price for the license could be a bit improved since it is the only area with an issue.

For how long have I used the solution?

I have experience using Aruba Networks Wireless WAN for years. I used to supply Aruba even before HP acquired Aruba. So, I used to supply it from eight to ten years ago.

What do I think about the stability of the solution?

Aruba is a very stable system.

Most of the enterprise customers, big names, buy it without giving any second thoughts.

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

I'm not aware of its scalability, but I have seen that a big complex, maybe a 14 to 15-story or 20-story building, can be covered up. Many hotels are covering it up. Also, they have around 10,000 users. Aruba Wi-Fi is very good.

Though not all are my customers, I am aware that many of the big hotels, like Marriot, work using Aruba. Few of the five-star hotels in and around Bombay.

Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

Though I am not aware of the customer support, I am assuming it will be as per HP standards, which is quite good.

How was the initial setup?

The initial setup of the solution is simple, and the setup is as per industry standards. Hence, everybody has to follow the setup phase.

Regarding the time needed for deployment, the survey takes time, first of all. Then, you have to set up the Wi-Fi. Actually, if you talk about the installation part, installation takes time because different rooms and false ceilings are there, and so the installation of Wi-Fi takes time. Once the installation is done, the setting up of the Wi-Fi takes maybe a couple of hours. In short, the installation takes more time since it's more on the infrastructure side.

The solution is deployed on-premises.

What's my experience with pricing, setup cost, and licensing?

Aruba has an annual subscription, and they have three years and five years costs. People generally take the three years' cost. It has to be taken because, basically, licenses are needed more from the security perspective, nothing else.

It is expensive, but it is also very competitive. So I wouldn't say it is very high on the price. It can compete with many, many local players as well as equivalent players.

I rate the pricing a seven or eight on a scale of one to ten, where ten is the highest and one is the cheapest.

What other advice do I have?

Aruba has a very good reputation. Aruba products are very stable, and they give regular updates. Whatever Aruba has mentioned in their literature, regarding their bandwidth, etcetera, is correct. One can rely on what they write in their literature.

I would definitely recommend the solution to those planning to use it. In the Wi-Fi space, Aruba is an extremely good product.

For Aruba's software and hardware, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Amos Chang - PeerSpot reviewer
Project Manager at RIGHTINFO INTERNATIONAL INC.
Real User
Easy installation process and competitive pricing model
Pros and Cons
  • "The installation process was easy."
  • "The only issues are the configuration problems that impact the stability of the solution."

What is our primary use case?

We are a system integrator, and we provide solutions to our customers. Aruba Networks Wireless WAN is a solution that we offer to our customers. It provides wireless connectivity and has several features.

The main reasons our clients choose Aruba Networks are its strong server performance and competitive pricing. Additionally, Aruba's customer support is prompt and helpful. These are the main factors that influence our choice of Aruba Networks.

How has it helped my organization?

Aruba makes quite a lot of business for my company and its stability is quite good. There is no need to constantly maintain/support our customers.

What is most valuable?

The site survey tool is fantastic and saved us a lot of time in the early stage.

What needs improvement?

Configuration User Interface could be enhanced further to easy to understand what kind of effects will be.

For how long have I used the solution?

We have been working with Aruba Networks for more than ten years.

What do I think about the stability of the solution?

Generally, there aren't many problems with stability. It was good. Sometimes there could be configuration issues caused by users when they try to update or check the system.

I would rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. Most of our clients are small to medium-sized businesses, and all are satisfied its scalability if they need to upgrade.

How are customer service and support?

Aruba's customer support is prompt and helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Fortinet and switched because our customer decided to use their solution.

How was the initial setup?

The installation process was easy. Our engineers have extensive experience with Aruba Networks, so they are familiar with it and can handle any installation requirements.

Moreover, only two people are required for the maintenance of this solution. 

What about the implementation team?

The deployment process depends on the customer's requirements. So, the deployment time may vary. Generally, the deployment process might take several days. Two people were enough for the deployment. 

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing model a three out of ten, with one being very cheap and ten being very expensive. We got a yearly license. 

The additional costs depend on the specific case and situation. There might be different costs.

Which other solutions did I evaluate?

We evaluated solutions from Cisco, Extreme, and Fortinet.

What other advice do I have?

I would definitely recommend it.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user