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Aruba Networks Wireless WAN OverviewUNIXBusinessApplication

Aruba Networks Wireless WAN is #5 ranked solution in top Wireless WAN tools. PeerSpot users give Aruba Networks Wireless WAN an average rating of 8.6 out of 10. Aruba Networks Wireless WAN is most commonly compared to Cambium Networks Wireless WAN: Aruba Networks Wireless WAN vs Cambium Networks Wireless WAN. Aruba Networks Wireless WAN is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 33% of all views.
Aruba Networks Wireless WAN Buyer's Guide

Download the Aruba Networks Wireless WAN Buyer's Guide including reviews and more. Updated: August 2022

What is Aruba Networks Wireless WAN?

Aruba Networks Wireless Wide Area Network (WAN) is a powerful WAN solution that enables organizations and businesses to create global networks that securely connect their members regardless of their locations. Aruba Networks Wireless WAN leverages AI to create a network that is always equipped to address issues or keep up with evolving needs. The operations that run on this network are also capable of running consistently because the AI is always learning and keeping the network running smoothly. The cutting-edge build of this solution is the reason that it is a leader in the field of wide area networks.

Aruba Networks Wireless WAN Benefits

Some of the benefits of using Aruba Networks Wireless WAN include:

  • Minimize the costs associated with cloud integrations. Aruba Networks Wireless WAN enables users to automate the process by which networks connect to cloud and SaaS services. This reduces the total amount of resources that need to be spent on these integrations.
  • Track the health of a network using real-time tracking. Aruba Networks Wireless WAN gives administrators the ability to keep track of different network health metrics. It possesses a variety of different tracking capabilities that can be used to best meet a user’s needs.
  • Increased network efficiency. Aruba Networks Wireless WAN’s AI software leverages machine learning to identify issues before they arise and recommend solutions when an issue arises. It enables users to be proactive in dealing with network issues.

Aruba Networks Wireless WAN Features

When users deploy Aruba Networks Wireless WAN, they gain access to a number of very powerful and useful features. These features include:

  • Unified network policy enforcement. Aruba’s Dynamic Segmentation feature connects all aspects of a user’s WAN. In doing so, it ensures that all network policies are enforced uniformly across every portion of the network.
  • Dynamic Path Steering (DPS). Aruba Networks Wireless WAN’s DPS feature keeps a user’s network running smoothly. It directs traffic running through the network to the uplink that is most appropriate for it. This minimizes potential network latency.

  • WAN Compression. This feature makes it possible for users to route more traffic through a given WAN circuit at times of high congestion. It compresses traffic so that the network circuit can better accommodate the increased activity.

Reviews from Real Users

Aruba Networks Wireless WAN allows users to create, deploy, and manage wide area networks. It is a highly flexible solution that provides system engineers with many options when they are designing and rolling out their networks. Administrators can produce networks that are easily configured, rolled out, and monitored from anywhere in the world. Aruba Networks Wireless WAN has a centralized management interface. Administrators can control every aspect of the network from one console. They can access all of the network controls and data from this one interface. This simplifies the jobs of network administrators who are responsible for keeping the networks up and running.

A network engineer at a technology company writes, “I feel that Aruba allows for more flexibility when it comes to configuration and deployment. Aruba gives you the same feeling as using a controller on-prem, whereas Meraki seems to be hiding a lot of the configuration behind the scenes and forces you to actually call them and ask them to enable certain features. So far, using Aruba Central is more like using an actual controller based on the amount of configuration you can do. Meraki just came out with profiles, but as far as I know, they don't have profiles for how your device connects to the actual physical LAN.”

A network and security engineer at a communications service provider writes, “The most valuable feature of Aruba Networks Wireless WAN is centralized management capability. You don't have to have wireless LAN controllers at every location.”

Aruba Networks Wireless WAN Customers

The Pittsburgh Golf Club, Rio Rancho Public Schools, Amwaj Rotana - Jumeirah Beach Residence - Dubai, Trevecca Nazarene University

Aruba Networks Wireless WAN Video

Aruba Networks Wireless WAN Pricing Advice

What users are saying about Aruba Networks Wireless WAN pricing:
  • "The price of Aruba Networks Wireless WAN depends on how you buy it. From a pricing perspective, if you choose to buy Aruba Networks Wireless WAN as an MRC, it's dependent upon the radio and the solution that you choose what your MRC is. If you choose to buy it outright, they're competitive with their competitors, and they're probably four percent or five percent lower than their largest competitor."
  • "Aruba Networks Wireless WAN is cheaper than Cisco, and the web experience is great."
  • "Licensing fees are paid on a yearly basis."
  • Aruba Networks Wireless WAN Reviews

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    Network Engineer at a tech company with 201-500 employees
    Real User
    Top 5
    Allows you to easily scale your network infrastructure to support thousands of remote users
    Pros and Cons
    • "I like the way that it integrates with the ClearPass security system on-site."
    • "Right now, the integration between the support that you are getting from Hewlett-Packard, which is the parent company, and Aruba, they're not meshing together."

    What is our primary use case?

    We've built out a new office and we use Aruba as our wireless system. Regular workers at our company use it. 

    We built the office for about 500 seats. In the end, it should be able to seat roughly 500 people. If each person has at least three devices, that's close to 1500 devices on the network. That's the capacity that we're planning to use.

    How has it helped my organization?

    I'm coming from a Meraki environment, which was also cloud-based. I feel that Aruba allows for more flexibility when it comes to configuration and deployment. Aruba gives you the same feeling as using a controller on-prem, whereas Meraki seems to be hiding a lot of the configuration behind the scenes and forces you to actually call them and ask them to enable certain features. So far, using Aruba Central is more like using an actual controller based on the amount of configuration you can do.

    Meraki just came out with profiles, but as far as I know, they don't have profiles for how your device connects to the actual physical LAN. They might have that now, or maybe with some of their devices that have multiple interfaces, but with Aruba, I could actually set up different interfaces on the actual access points depending on how they're connected to my network. This is an example of the granularity of the configurations that they allow you to configure.

    Because it gives me more ability as an engineer to design the network, I'm hoping that it's going to be a little bit more predictable based on the fact that I have more features that I can change or set.

    What is most valuable?

    It's hard to say to be honest. I just started working through all of the different features they have. It's just up and running right now; we haven't finished really fully-configuring it. So far, I like the way that it integrates with the ClearPass security system on-site. It's just an authentication engine. Also, the web GUI for the wireless controller of Aruba Central provides us with a lot of different options. We can do a lot more with it than we could with Meraki. 

    What needs improvement?

    Not too long ago, Aruba was purchased by Hewlett-Packard. They must be still going through the integration because their websites are not really integrated together well, so it makes it hard to find documentation. I'm assuming it's going to get better, but right now, the integration between the support that you are getting from Hewlett-Packard, which is the parent company, and Aruba, they're not meshing together. That's one problem that I found. 

    Aruba Central, because it's cloud-based (you're going to have this all the time with cloud-based solutions), there's going to be some sort of a lag between what you're seeing on the screen and what you're experiencing on-site.

    With Aruba, you have more ability to see what's going on, but because you have more ability to see what's going on, it exacerbates the physical distance and the time-distance between what you're seeing in the cloud, and what you're seeing on-site. For example, they have a lot of tools for dynamic channel and power-out allocation. When you're dealing with something on-site, what you're seeing is more real-time. Maybe as I get used to working with Aruba, I'll be able to get in sync with what's happening in real-time, and with what I'm actually seeing on the product and the cloud.

    Buyer's Guide
    Aruba Networks Wireless WAN
    August 2022
    Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
    622,949 professionals have used our research since 2012.

    For how long have I used the solution?

    This is a new deployment so I've only been using it for roughly six to eight weeks.

    What do I think about the stability of the solution?

    The stability and the scalability are both good.

    How are customer service and support?

    The customer support is pretty good. 

    How was the initial setup?

    The initial setup is as straightforward as you want it to be. To get it mostly set up didn't take that long, but to get it the way that you want it to be can take a little longer. For me, because I'm new to this service (not wireless infrastructure, but Aruba in general), the initial setup is pretty quick, but to get it fine-tuned, it takes a long time.

    What about the implementation team?

    We have done most of the implementation, in-house. We have a sales rep that we call upon, but we're just using general support, that's about it.

    As we're still currently in the process of deployment, I can't say exactly how long it takes. As this whole office is brand new, we hired people to run the cables and actually mount them. We didn't actually do the physical install of all these APs.

    Two employees (including myself) handle all maintenance-related issues with this solution.

    What was our ROI?

    Overall, I think Aruba Central will produce a good return on our investment.

    What's my experience with pricing, setup cost, and licensing?

    I don't know much about the licensing, but you license the APs to be able to use or to be configured in Aruba Central. I don't know how much it costs but I believe it's on a yearly- basis.

    Which other solutions did I evaluate?

    We evaluated Cisco Meraki again, and we also looked at Ruckus — in reality, we just read some of their documentation. We settled with Aruba because it seemed like it had more security features.

    What other advice do I have?

    I only have experience with the controller-less environment, which is Aruba Central. When I do searches on Google, most of the information regarding that is for a controller-based or controller-less. I think Aruba Central is a newer way of deploying this solution, so because of that, there seems to be less information for it.

    I would probably recommend talking to your representatives in order to get as much information about Aruba Central as you can before investing in it. If you can use a controller, it could be better or easier to find out information and learn how to configure it. 

    On a scale from one to ten, I would give Aruba Central a rating of eight. If they improved their documentation and the other issues I mentioned, then I would give it a rating of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Owner at a consultancy with 11-50 employees
    Real User
    Top 20
    Reliable, easy to implement and has helpful support
    Pros and Cons
    • "It’s very stable and reliable."
    • "The initial setup is complex."

    What is our primary use case?

    We have vertical markets and there's almost no real use case since it's all industry. Aruba is not really designed to be used in private households. We do have a few private customers. However, they have a very high demand on security. If they have a high demand on the performance, we definitely reach with Aruba however, the majority of our customers are industry related.

    How has it helped my organization?

    For one customer, what happened was they used to be on a different network on NPLS. That was very expensive and software-defined wide-area networking is a huge cost saving and much easier to be managed.

    What is most valuable?

    The solution can save money and can be easily implemented, depending on the environment.

    It’s very stable and reliable.

    What needs improvement?

    There aren’t really any large improvements necessary. There are smaller improvements we request, however, they are communicated directly. We are not an end-customer. We use our direct channels.

    The initial setup is complex.

    For how long have I used the solution?

    I’ve been using Aruba since 2005.

    What do I think about the stability of the solution?

    The solution is very, very stable. It’s not buggy. It’s not glitchy. It doesn’t crash or freeze. It’s very reliable. The performance is great.

    What do I think about the scalability of the solution?

    It is scalable in its limits. It's scalable. The main purpose is for bigger organizations - for public, schools, universities, or bigger industries. You could scale it down also to household usage or to high-demand private usage. You can do a lot with it.

    We have implemented it twice on a university campus and there we have maybe 2,000 to 3000 users. We have industry users. I would say it could be anything between 3,000 and 10,000 users.

    If it is a midsize company, they don't have planning for scaling expenditure. With the bigger companies, they plan to expand, however, then you always bump into Cisco. It’s the biggest competitor and the most popular one.

    How are customer service and support?

    Customer service from HP is pretty good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We didn’t really use a different solution. There wasn't much in the market in 2005. When we started, we started with wireless into the early and late nineties. By that time, you had very small island solutions. There were three coming market and a few other products that were controller-based, and almost nothing was controller based.

    If you look at the competitors, they're almost all the same, they're just the different flavors and whatever you are used to it and how comfortable you feel with the product. We do WAN products with Aruba. We do WAN products with Fortinet as well. We do software-defined networking, the same as Aruba offers; however, there's not much difference between them.

    We’ve also used Ruckus. We have a few customers in the carrier business, and Ruckus is primarily used in the carrier business. It's placed in the same league as Aruba.

    How was the initial setup?

    In terms of the initial setup, it’s complex. It's not straightforward. The only straightforward item is the very instant access points; however, as soon as we’re working in a complex environment, then it takes a lot of knowledge. It takes good knowledge and could take a few days to implement.

    I’d rate it a two out of five on a scale from one to five, where one is extremely difficult, and five is extremely easy.

    We are a very small company. We normally use the IT department of our customers, and they are trained. They keep maintaining their own system. For smaller customers, we do the maintenance, and we also do the monitoring. We have partner companies. We swap our 24/7 services. If you offer 24-hour service, it takes about six to eight technicians to take care of the 24/7 services.

    What was our ROI?

    We don't monitor if the company or the customer has any ROI. It's quite difficult to answer what the ROI is, and what the return of investment is. Most customers don't even look at ROI on wireless.

    What's my experience with pricing, setup cost, and licensing?

    The license is a one-time subscription. It's a one-time purchase, however, the update is a subscription.

    It is unfortunately very expensive. The subscription, the software maintenance subscription, and even the one-off pricing are very high.

    The license costs reflect the features. The more features you require, the more you have to pay.

    What other advice do I have?

    We use different versions of Aruba.

    We are Aruba partners. As a partner, of course, I will try to encourage other people to look at Aruba and implement Aruba. Some of the features are not unique however they are very highly developed, and the solution is highly sophisticated. It's the best of its breed. As a partner with different vendors, however, you have to look at the requirements, and you have to make a decision on the requirements.

    I’d rate the solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner/implementer
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Aruba Networks Wireless WAN
    August 2022
    Learn what your peers think about Aruba Networks Wireless WAN. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
    622,949 professionals have used our research since 2012.
    Network and Security Engineer at a comms service provider with 1,001-5,000 employees
    Reseller
    Top 5
    Responsive support, beneficial centralized management, and low failure rate
    Pros and Cons
    • "The most valuable feature of Aruba Networks Wireless WAN is centralized management capability. You don't have to have wireless LAN controllers at every location."
    • "Aruba Networks Wireless WAN could improve the solution availability. The selection of mounting hardware for the various radios is limited and poor. Often, you have to create and manufacture your own mounting hardware in certain situations."

    What is our primary use case?

    We have used Aruba Networks Wireless WAN a lot for retail, manufacturing, and deployments on educational campuses. Most of the deployments I've done are enterprise-grade across multiple sites, utilizing the ClearPass solution so that all the enterprise sites are managed at one location. The use cases can vary.

    What is most valuable?

    The most valuable feature of Aruba Networks Wireless WAN is centralized management capability. You don't have to have wireless LAN controllers at every location.

    What needs improvement?

    Aruba Networks Wireless WAN could improve the solution availability. The selection of mounting hardware for the various radios is limited and poor. Often, you have to create and manufacture your own mounting hardware in certain situations. 

    The specific information available for external dB gain antennas is virtually non-existent or poor. You have to do a lot of research to find out what external antennas are going to suit your environment. Aruba Networks Wireless WAN doesn't do a good job of helping, and that's one of their downfalls.

    If you're using external antennas, you want to accomplish some gain by using external antennas. There's not a lot of information specific to Aruba Networks Wireless WAN, even on the Aruba platform, that provides you with solid information and recommendations about antennas that would best suit their solution.

    For how long have I used the solution?

    I have been using Aruba Networks Wireless WAN for approximately 10 years.

    What do I think about the stability of the solution?

    Aruba Networks Wireless WAN stability is good. It has a low failure rate. I don't typically do service, but the failure rates are less than or equal to their largest competitors. It's a pretty stable environment.

    What do I think about the scalability of the solution?

    I have found Aruba Networks Wireless WAN to be scalable. If you use either the ClearPass or the AirWave, it's very easy to scale.

    How are customer service and support?

    I typically don't use technical support of Aruba Networks Wireless WAN. There's been a few instances where I've had to make a call, and they were fairly responsive.

    How was the initial setup?

    The initial installation of Aruba Networks Wireless WAN is easy. The enterprise-level deployments are straightforward. 

    What about the implementation team?

    The maintenance of Aruba Networks Wireless WAN depends on the size of the enterprise solution that you have deployed. However, typically, it's relatively easy, because if you use ClearPass or AirWave, you can have one person monitor an entire enterprise. It's not difficult.

    What was our ROI?

    Different sectors have their own set of ROI indicators that they follow. For example, retail has a set of ROIs and manufacturing and another different set than retail. You can make your own algorithms to determine our ROI, I typically don't focus on that.

    What's my experience with pricing, setup cost, and licensing?

    The price of Aruba Networks Wireless WAN depends on how you buy it. From a pricing perspective, if you choose to buy Aruba Networks Wireless WAN as an MRC, it's dependent upon the radio and the solution that you choose what your MRC is. If you choose to buy it outright, they're competitive with their competitors, and they're probably four percent or five percent lower than their largest competitor.

    What other advice do I have?

    I rate Aruba Networks Wireless WAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    Umer Siddique - PeerSpot reviewer
    Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees
    Real User
    Top 10
    A secure, scalable solution with excellent software and hardware
    Pros and Cons
    • "The solution's strong security mechanism and user-friendly web console are great."
    • "The solution currently has a Windows update problem."

    What is our primary use case?

    Aruba Networks Wireless WAN is deployed for communication, and we have about 13 sites controlled in a centralized location. We have next-step security authentication, and it supports end-user secure connectivity. The combination and mechanism of multiple servers are used to authenticate the user to connect to the network securely.

    How has it helped my organization?

    Our whole company uses this network, providing wireless connectivity on all sides. So this solution impacts our day-to-day tasks.

    What is most valuable?

    The most valuable feature is security, which is important to the company and end user. In addition, the solution's strong security mechanism and user-friendly web console are great. The software and hardware are excellent, and we can efficiently deploy and manage these devices.

    Regarding additional features, the solution currently has a Windows update problem. As a result, the solution requires daily Windows updates and installations as well as launches of new patches. It also requires updates to the iOS firmware to support the day-to-day patches submitted by Windows.

    What needs improvement?

    Because we work out of Pakistan, we sometimes have to deploy this solution in areas with a lot of dust. So, it would be great if Aruba improves the environmental hardware materials to mitigate troubleshooting and decrease the amount of dust it accumulates.

    For how long have I used the solution?

    We have been using this solution for seven years and recently deployed the latest version. It is deployed on a local network.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    The solution is scalable. We have a lot of users, most of whom are IT specialists. For example, we have four people required for maintenance in the IT department and two junior network engineers continuously controlling the solution.

    How are customer service and support?

    The technical support for this product regarding the vendor is great. Our principal or local vendor is available to facilitate any issues that arise.

    Which solution did I use previously and why did I switch?

    Before using Aruba Networks Wireless WAN, we had been working on Cisco and Awale, which are somewhat competitors of this solution. We also deployed Awale, which works fine, but Aruba Networks Wireless WAN is widely used in our company.

    How was the initial setup?

    The initial setup was straightforward, and it took about two days to deploy. We used a third party to deploy the network and performed day-to-day tasks easily. There was no issue with installation, and deployment on a large scale was painless.

    What's my experience with pricing, setup cost, and licensing?

    Regarding licensing costs, our procurement and finance departments are directly involved, and we evaluate the functionality of this product. Based on the market comparison, Aruba Networks Wireless WAN is cheaper than Cisco, and the web experience is great. As a result, its functionality and performance are practical.

    Which other solutions did I evaluate?

    If we were not using Aruba Networks Wireless WAN, we would use Cisco. Cisco and Aruba have the same solution and provide a controller-based network and ISE. The functionality of both devices is the same, and the key difference is the vendor and branding. The dependability and scalability of both products are good too.

    What other advice do I have?

    I rate this solution an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Tom Tackett - PeerSpot reviewer
    Senior Technical Sales Engineer at a outsourcing company with 11-50 employees
    MSP
    Top 10
    Offers per-user tunneling to endpoints with multi-zone capabilities and excellent support
    Pros and Cons
    • "They offer per-user tunneling to a variety of endpoints."
    • "There’s a bit of complexity in the initial setup."

    What is our primary use case?

    I've deployed in multiple healthcare environments and significant infrastructure in higher education. We have a variety of corporate environments, and they range anywhere from two APs to 2000 APs.

    What is most valuable?

    The solution has full integration with their NAC, and their ClearPass service. Specifically, with the wireless LAN, they have a layer 7 firewall at every AP. They have extensive firewall capabilities in the controller.

    They have a capability called multi-zone, where you can terminate one AP to multiple controllers, and that's a unique thing for Aruba.

    They offer per-user tunneling to a variety of endpoints.

    What needs improvement?

    The product needs some simplification of the configuration for their security tools or for SD-WAN, specifically. We call it SD-WAN. They need automation wizards and things like that, including macros.

    There’s a bit of complexity in the initial setup.

    For how long have I used the solution?

    I’ve used the solution for eight or nine years.

    What do I think about the stability of the solution?

    The solution’s stability is rock solid. It’s reliable. There are no bugs or glitches. The performance is good.

    What do I think about the scalability of the solution?

    The solution is quite scalable. I know of an installation that has 55,000 APs. It’s extremely stable, and they had no problem going to that size.

    How are customer service and support?

    Their tech support is excellent. Their tech is up there with any of the other major manufacturers.

    Which solution did I use previously and why did I switch?

    We actually represent a variety. We have several in our portfolio of products, and Aruba and Cisco are the top two. Cisco and Meraki being the top of the Cisco brands.

    Compared to those, Aruba has a more customer-friendly focus for its business model, not only on the support function but also on the acquisition and operation side. Where I mentioned the complexity before, Meraki has simplified its installation. That's something that if Aruba could accomplish what Meraki did with their simple installation plan, they would be top-notch in every area.

    How was the initial setup?

    The initial setup is complex and not that intuitive.

    We have a higher-end installation where there are a couple of thousand users, endpoints, and so on. With several thousand endpoints, a couple of thousand users, there are only two people on staff supporting it. It’s low-maintenance.

    What's my experience with pricing, setup cost, and licensing?

    As a service model that's fully supported, that can be $30 a month with no capital outlay at all.

    Extra costs depend on the model and the deployment. There are standard maintenance requirements for license maintenance and so on, for supportability. However, there are other models. For the smaller installations, anything of 128 APs or less, typically there are no additional costs. The licensing is incorporated as part of the base and a limited lifetime warranty covers the repair and replacement of the APs. We typically don't sell maintenance on those. They are just spare units, and the customers love them.

    What other advice do I have?

    We are partners and resellers.

    The solution is a mix of on-premises and cloud deployments.

    I’d rate the solution a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    Sean Cottman - PeerSpot reviewer
    Chief Enterprise Architect at Expanded Reality
    Real User
    Top 10
    Reliable, has the ability to run a single WiFi SSID, and support is good
    Pros and Cons
    • "It's quite stable."
    • "The integration, pricing, and configuration could always be improved upon."

    What is our primary use case?

    We're basically using the solution to replace our StarVPN connectivity. Prior to this, we had a bunch of VPNs that were creating our WAN that would link back to our central office. It simplified our network. That's what we used it for. We installed one in every office to create the WAN between offices. In the potential next phase, we were looking to then possibly decrease our internet connectivity to each site, however, we didn't do that quite yet.

    What is most valuable?

    The two most valuable features for us were the fact that we were able to simplify and recreate our WAN with a similar security presence and also the ability to run a single WiFi SSID across the entire company with authentication.

    What needs improvement?

    It worked as delivered, and therefore, there's nothing to really add. If you were asking me what they could do better, unfortunately, I quite honestly can't think of anything right now. It doesn't mean that if I was in the middle of using it, there isn't something that would be annoying to me. However, right now, it’s absolutely fine.

    The integration, pricing, and configuration could always be improved upon.

    For how long have I used the solution?

    I’ve used the solution for two years.

    What do I think about the stability of the solution?

    It's quite stable. It didn't come down yet. We didn't have any issues for the past year or so. We did execute a couple of updates. Those were clean and it worked just fine. It’s reliable. The performance is good.

    What do I think about the scalability of the solution?

    It worked for the scale that we asked it to. That said, we installed it and we didn't grow it. The whole company, about 175 people, use the product.

    How are customer service and support?

    The technical support was great. We’ve been satisfied with their service.

    Which solution did I use previously and why did I switch?

    I’ve also dealt with Cisco and found Aruba more affordable with better support.

    How was the initial setup?

    It was straightforward to set up. It worked as advertised. I didn't do the actual deployment myself. However, my deployment team was able to roll it out earlier than projected. Prior to making the selection, I had estimated more time than it took for us to deploy. In that sense, it was fantastic. The deployment was very quick.

    We've got five people supporting all of our networking and hardware requirements. We don't have any one person dedicated to it.

    What's my experience with pricing, setup cost, and licensing?

    I’m not sure of the exact pricing of the product.

    What other advice do I have?

    This solution is more than worth considering. I've used Aruba in different organizations. It historically has, to me, been an easier install than Cisco wireless solutions have been. It consistently gives similar services at a lower price point. I have found that their pre-sales teams and support have been better than similarly situated Cisco WiFi and WAN products.

    I’d rate the solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Head of IT infrastructure at a consultancy with 51-200 employees
    Real User
    An engineer with enough experience can tune the network however they want
    Pros and Cons
    • "An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need."
    • "Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network. Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure."

    What is our primary use case?

    We use Aruba Wireless at a big trading center in two ways. One use case is a corporate network with restrictions, and another is for customers. For our corporate use case, we have around 30 people on various devices, like laptops and mobile phones. In the second case, we provide access to around 1,000 users. 

    What is most valuable?

    An engineer with enough experience can tune the network however they want. It's crucial. It's good to customize our information security how we like it and configure the solution to achieve the level of stability we need.

    What needs improvement?

    Support is a little expensive. It's also a little tricky to configure Aruba sometimes. For example, if we want to whitelist a device, it works in unexpected ways. I want to allow this device to connect somewhere, and it lets it connect to any device in the network.

    Let's say I want to allow my phone to connect to the network printer, but if I add my phone to the white list, I automatically allow my phone to connect to any other devices, and it's not secure.

    For how long have I used the solution?

    I've been using Aruba Wireless for a year and a half. 

    How are customer service and support?

    My team is highly experienced, so I haven't needed support so far. 

    How was the initial setup?

    Setting up Aruba Networks is a little difficult, but experienced professionals can handle it, and we have help from partners, so it's not a problem. In Ukraine, there are several companies with expertise in Aruba. We can pay them for the initial setup and some training.

    What's my experience with pricing, setup cost, and licensing?

    We pay every year for Aruba Central. It's a subscription. In other cases, we use Aruba AirWave on-premise, and that's a one-time payment. 

    What other advice do I have?

    I rate Aruba Networks Wireless WAN nine out of 10. It's a stable solution with advanced technical capabilities. We never need to worry if it's going to work. 

    Like any professional solution, you need to do some evaluation before implementing it in a project. The customer must fully understand the project requirements before they buy and implement it. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    EDP MAnager at Professional Software s.r.l.
    Real User
    Top 20
    Excellent technical support, reliable, and reasonably priced
    Pros and Cons
    • "Aruba Networks Wireless WAN is stable and good."
    • "The issue is that we are unable to update it because we lack the necessary permissions. We set up the website, but we don't have permission to download the software."

    What is our primary use case?

    We use Aruba Networks Wireless WAN for logistic purposes.

    What is most valuable?

    Aruba Networks Wireless WAN is stable and good.

    What needs improvement?

    The issue is that we are unable to update it because we lack the necessary permissions. We set up the website, but we don't have permission to download the software.

    I would like to have the option, to log in by clear code.

    For how long have I used the solution?

    I have been working with Aruba Networks Wireless WAN for five years.

    What do I think about the stability of the solution?

    Aruba Networks Wireless WAN is a stable solution.

    What do I think about the scalability of the solution?

    The scalability of Aruba Networks Wireless WAN is very good.

    We have 11 controllers, 300 access points, and possibly 300, 350 clients.

    How are customer service and support?

    For the newer release, we contacted technical support for the operator.

    I would rate the technical support a five out of five.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, we did not use another solution.

    There was a seller who suggested Aruba, and we started using it from that time.

    How was the initial setup?

    The installation is a mix of the two. It's neither easy nor difficult.

    What's my experience with pricing, setup cost, and licensing?

    Licensing fees are paid on a yearly basis.

    I would rate the pricing a three or a four out of five.

    Which other solutions did I evaluate?

    We are currently using Aruba and researching new features in similar solutions.

    What other advice do I have?

    Overall, I am pleased with the solution.

    We are partners.

    I would rate Aruba Networks Wireless WAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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    Buyer's Guide
    Download our free Aruba Networks Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2022
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    Wireless WAN
    Buyer's Guide
    Download our free Aruba Networks Wireless WAN Report and get advice and tips from experienced pros sharing their opinions.