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GagandeepSingh5 - PeerSpot reviewer
Network Security Engineer at Movate
MSP
Top 5
Can easily handle traffic spikes during peak periods
Pros and Cons
  • "Amazon Route 53 is easy to manage and install."
  • "The tool's support services lack chat options offered to users, making it an area where improvements are required."

What is our primary use case?

Actually, we are deploying our website in AWS as it is easy to install, and we are also hosting our domain on Amazon Route 53.

We are using AWS for our company's in-house projects. We have deployed Amazon Route 53 for our in-house website and for some other websites. Actually, we have deployed our domains with the tool. We have a company domain, and we have hosted that domain on Amazon Route 53.

What is most valuable?

Amazon Route 53 is easy to manage and install. It is also useful when hosting our websites, and it becomes easy to manage the domains with its help. The tool offers Amazon Q Business, where we install the VoIP functionalities.

What needs improvement?

For the past one and a half years, I have not seen any misconfiguration or any error in AWS. The tool works properly. The tool's handling part is a little bit more complex than Azure. Apart from maintenance, if you are managing AWS, you need to have good experience handling the tool in the past. If one doesn't have any experience with the tool in the past, then it becomes a matter of concern.

The tool's support services lack chat options offered to users, making it an area where improvements are required.

For how long have I used the solution?

I have a year and a half of experience with Amazon Route 53. I use the tool in my company.

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What do I think about the stability of the solution?

It is not 100 percent stable, but a 99.99 percent stable tool. Sometimes, a global error impacts the tool's services.

What do I think about the scalability of the solution?

It is an easily scalable solution. If I have the tool installed, it is easy to install its higher versions. We are also using RDS services to install SQL DB. We are using the SQL DB to store our company data in AWS.

How are customer service and support?

The solution's technical support is similar to the support services offered by Azure. Compared to AWS, it is easier in Azure to get a quick response from the technical team. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's installation phase is easy. It is also easy to maintain the domains in the tool. Everything with the tool is about having good knowledge of it. You should know how to handle networking or create a security group in AWS.

I am the only person who handles AWS in our company because of my knowledge of the tool. With the tool, it is much easier to manage and host the whole domains.

The solution can be deployed in a few hours.

What was our ROI?

The tool helps with the time-saving part since I am the only person handling the product. If there is some other solution in the company, then a person who can handle such a product will need to be appointed. As I manage AWS, I see that it offers users time-saving and cost-saving benefits of around 20 to 25 percent.

What's my experience with pricing, setup cost, and licensing?

The tool is a bit expensive.

What other advice do I have?

The health check features in the tool are good. In our company, we just add the health check, and the tool provides day-to-day health checks and reports to us to check whether our domain is working or not.

It is very easy to handle traffic spikes during peak periods using the tool. I think we have not found any bug or any error in the tool.

Currently, I haven't seen any AI features in the tool. I don't think there is a need for any AI in the tool.

I rate the tool a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Jithin Scaria - PeerSpot reviewer
Senior Professional I-Software Engineer Lead at Capgemini
Real User
Top 5
Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records
Pros and Cons
  • "We haven't faced any outages or issues directly related to Route 53. It has been 100% stable for me."

    What is our primary use case?

    We've purchased most of our domains through AWS and manage our certificates there as well. 

    Route 53 handles most of our domain-related configurations and DNS records. We don't rely on any other external DNS providers like GoDaddy.

    What is most valuable?

    Since we're already in the AWS cloud, it makes sense to use their DNS provider rather than a third-party solution.

    The documentation is clear and should be easy to understand. For basic concepts, Route 53 has good guides and white papers for layman's concepts. So it is easy to get started with.

    You can manage it manually or use third-party tools like Terraform or CloudFormation templates.

    What needs improvement?

    Since we're already in the AWS cloud, it makes sense to use their DNS provider rather than a third-party solution. Route 53 is not available for Kubernetes like Google Cloud DNS, but we can import records.

    Hopefully, Amazon will add that functionality in the future. The convenience of having our domain management integrated within AWS is the main advantage.

    For how long have I used the solution?

    I've been using Route 53 for the past five years.

    What do I think about the stability of the solution?

    We haven't faced any outages or issues directly related to Route 53. It has been 100% stable for me. 

    What do I think about the scalability of the solution?

    Most of our clients use Route 53. More than ten clients actively work with it.

    How are customer service and support?

    We have contacted support, though it might not have been specifically for Route 53. 

    We have a premium AWS account, and their support is awesome. Compared to other cloud providers, I'd rate AWS support as good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We use several services like EC2, VPC, AWS Lambda, AWS API Gateway, Route 53, CloudFront, and others.

    Since we're already in the AWS cloud, it makes sense to use their DNS service rather than a third party. It simplifies management and billing to keep everything within AWS.

    For example, for certificate renewal, we can set up alerts. If someone forgets to renew the certificate, automation helps remove the chance of outage. 

    How was the initial setup?

    For initial setup, we generally use provisioning tools for these kinds of DNS records. The choice often depends on the cloud provider and the Infrastructure as Code (IAC) tools the client prefers. We adapt our approach accordingly rather than focusing on a single method within Route 53.

    The documentation is very user-friendly. Even someone with no prior experience can easily understand it. It provides step-by-step instructions and explains things in a clear and concise way. You can find everything you need to know about Route 53 and its features in the documentation, including white papers.

    In addition to manual configuration, you can also use third-party tools like Terraform, Pulumi, or AWS CloudFormation templates to manage your Route 53 configurations.

    What's my experience with pricing, setup cost, and licensing?

    It can be expensive compared to some other providers. You can estimate the costs using the AWS pricing calculator.

    What other advice do I have?

    From my experience, Route 53 meets most of our needs. I'm satisfied with its performance.

    If you need to start using it in AWS, first, you have to purchase a domain. Then, if you want to set up SSL/TLS, you can purchase a certificate from AWS Certificate Manager and integrate it with your service, whether it's on Elastic Beanstalk, EC2, EKS, or anything else. 

    Route 53 documentation is available, or the AWS support team can help you set things up.

    Overall, I would rate the solution a nine out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer:
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    Shubhendu Dey - PeerSpot reviewer
    Senior DevOps Engineer at Globant
    Real User
    Top 20
    Has an initial setup phase that is easy to manage
    Pros and Cons
    • "The tool's most valuable feature is in the area of domain registration and routing DNS."
    • "With Amazon Route 53, finding what you want is so much more difficult, making it an area where improvements are required."

    What is our primary use case?

    I use the solution in my company to route our applications to different domain names and IPs.

    What is most valuable?

    The tool's most valuable feature is in the area of domain registration and routing DNS.

    What needs improvement?

    Compared to Amazon, it is easy to find what you want in Azure and implement them. With Amazon Route 53, finding what you want is so much more difficult, making it an area where improvements are required.

    For how long have I used the solution?

    I have been using Amazon Route 53 for two years. My company is a customer of the tool.

    What do I think about the stability of the solution?

    It is a highly scalable solution.

    What do I think about the scalability of the solution?

    It is a highly scalable solution.

    How are customer service and support?

    The technical support for the solution is very good. I rate the technical support a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I use AWS and Azure. Under AWS, I use RDS, EC2, and Amazon EKS. I also use load balancers and S3.

    How was the initial setup?

    The product's initial setup phase is easy.

    What other advice do I have?

    It is easy to use the tool.

    I rate the solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Thiago Canuto Lemos - PeerSpot reviewer
    Cloud Specialist at TCL Tech
    Real User
    Top 10
    Managing domains with health checks and DNS routing capabilities
    Pros and Cons
    • "Host zones and integrated features such as Health Checks and DNS routing are valuable features of Route 53."
    • "The number of domain types available on AWS, such as the .br domain for Brazil, should be expanded."

    What is our primary use case?

    I use AWS services such as EC2, Route 53, Elastic Beanstalk, VPC, and IAM. I use Route 53 specifically for DNS and managing domains and URLs.

    How has it helped my organization?

    I have used Route 53 to integrate applications and systems across different geographic locations.

    What is most valuable?

    Host zones and integrated features such as Health Checks and DNS routing are valuable features of Route 53.

    What needs improvement?

    The number of domain types available on AWS, such as the .br domain for Brazil, should be expanded.

    For how long have I used the solution?

    I have used Route 53 for a few years.

    What do I think about the stability of the solution?

    The stability of the service with Route 53 is okay, and I have not experienced any problems with stability.

    What do I think about the scalability of the solution?

    Scalability is okay. Route 53 is working very well, and I have never had any problems with it.

    How are customer service and support?

    Amazon services are very stable, and there are few problems. The professional services on AWS are very specialized, and I rarely need support.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup and deployment are more difficult.

    What's my experience with pricing, setup cost, and licensing?

    Route 53 is more expensive. It depends on the type of feature you use, as each feature has its own distinct pricing.

    What other advice do I have?

    I recommend the service to other people, but Brazilian users may have difficulty because the .br domain is not supported.

    I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    AbhishekShukla1 - PeerSpot reviewer
    Marketing Intern at HOLOGRAD
    Real User
    Top 10
    Offers auto-scaling, and it is more secure than other services

    What is our primary use case?

    I can use Route 53 to connect my website to the Internet, which I upload on AWS. In terms of traffic management, Route 53 provides auto-scaling for performance and maintenance. It allows for good performance and maintenance of a website and improves the user experience.

    What is most valuable?

    Route 53 offers auto-scaling, and it is more secure than other services. It provides a reliable way to route user's websites to the Internet globally.

    What needs improvement?

    As per my knowledge, I can use Route 53 only for Internet purposes, and I haven't explored it much. So I currently do not see any areas for improvement.

    For how long have I used the solution?

    I have been working with Route 53 for approximately one to two weeks.

    What do I think about the stability of the solution?

    Route 53 is very stable compared to other services because it is more secure. It allows safe Internet access without the risk of data leaks or hacking.

    What do I think about the scalability of the solution?

    Route 53 can provide us with auto-scaling, making it scalable and beneficial for projects with dynamic requirements.

    How are customer service and support?

    I have not faced any issues requiring tech support, so I have not interacted with their customer service.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is straightforward.

    Which other solutions did I evaluate?

    I don't use any other vendors for DNS services. I only use OpenGate VPN for testing purposes.

    What other advice do I have?

    I definitely recommend Route 53 to other users because it provides easy maintenance and Internet access to AWS. It also offers auto-scaling.

    I would rate it a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    PeerSpot user
    Senior System Analyst at OGCIO
    Real User
    Top 20
    Not difficult to use and has a straightforward setup phase
    Pros and Cons
    • "The tool's health check functionality improved our company's service reliability since it is a good feature."
    • "The limitations of the tool revolve around the area of monitoring location, especially since the performance and selection options offered by the product are limited."

    What is our primary use case?

    I use the solution in my company for internet monitoring.

    What is most valuable?

    In my company, we are running some trials to see if Amazon Route 53 works well and to compare other internet monitoring solutions. So far, Amazon Route 53 looks fine.

    What needs improvement?

    The limitations of the tool revolve around the area of monitoring location, especially since the performance and selection options offered by the product are limited.

    For how long have I used the solution?

    I have been using Amazon Route 53 for a year. I am just a customer of the solution.

    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution. The scalability should be good.

    How are customer service and support?

    I use a basic plan for technical support for the solution. My company really does not get hands-on support from Amazon. There is not sufficient information in the area of support unless you go for a higher pay plan to get more support. I rate the technical support a six out of ten.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I am actively working on Docker, Kubernetes, and VMware, but not really in-depth. I am on the information security team, supporting different kinds of software and solutions. On the other hand, I use some tools for personal interest. I always browse through different product solutions and look for updates, etc.

    I use quite a little bit of everything, but not in-depth. I didn't really come up with any particular solutions. I just tried out some AWS tools, like Route 53 and CloudWatch.

    How was the initial setup?

    The product's initial setup phase is straightforward, especially since it is a web service, so we don't need to do any installations. There are more than a few clicks required to install the tool, but still, it is okay to follow the instructions and run the product.

    The solution can be deployed in just a few minutes.

    What's my experience with pricing, setup cost, and licensing?

    I don't handle the billing part of the tool.

    What other advice do I have?

    The tool's health check functionality improved our company's service reliability since it is a good feature. Its use still depends on a case-by-case configuration. The tool has certainly fulfilled the basic purpose of monitoring.

    There is no need to somehow maintain or support the solution.

    I am not sure how Amazon Route 53 can handle traffic spikes and what difference it has made to our company's service availability.

    The tool is not difficult to use, and it does what it is meant to do.

    I rate the tool an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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    Prakash Kumar Prabhat - PeerSpot reviewer
    Assistant Manager at Vuclip
    Real User
    Top 5Leaderboard
    Provides good DNS mapping, routing, and traffic flow features
    Pros and Cons
    • "The most valuable features of the solution are the DNS, routing, and traffic features."
    • "The solution’s pricing could be reduced."

    What is our primary use case?

    We use Amazon Route 53 for DNS mapping.

    What is most valuable?

    The most valuable features of the solution are the DNS, routing, and traffic features.

    What needs improvement?

    The solution’s pricing could be reduced.

    For how long have I used the solution?

    I have been using Amazon Route 53 for more than eight years.

    What do I think about the stability of the solution?

    I have never faced any issues with the solution’s stability.

    What do I think about the scalability of the solution?

    Around 50 people are using the solution in our organization.

    I rate the solution ten out of ten for scalability.

    How are customer service and support?

    The solution’s technical support is good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The solution’s initial setup is easy.

    What's my experience with pricing, setup cost, and licensing?

    Amazon Route 53 is an expensive solution. Purchasing a domain from Amazon Route 53 comes at a high cost.

    What other advice do I have?

    We expose DNS to the public, and based on that, we use Amazon Route 53 in our load balancer. Amazon Route 53 provides good traffic management. If we change the IP of any VMs or server to a specific DNS, it gets automatically updated within a time frame and gives a very good exposure to the public.

    The solution's A record and CNAME record are the most beneficial features for domain registration and management. The solution's health check feature is good because it keeps checking the health of the service. The solution integrates well with other AWS services, load balancers, VMs, or EC2 instances. I would recommend Amazon Route 53 to other users because it is a good tool for traffic flow and DNS mapping.

    Overall, I rate the solution ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Raghu Gopal - PeerSpot reviewer
    Senior Software Engineer - Devops at Saama
    Real User
    Top 10
    Offers good load balancers but needs to improve its routing policies
    Pros and Cons
    • "The product's initial setup phase was very easy."
    • "The multiple routing policies present in the product have certain shortcomings where improvements are required."

    What is our primary use case?

    Kubernetes is engraved in Amazon Route 53. In my company, we have created records using Amazon Route 53. It is possible to integrate Amazon Route 53 as the DNS service.

    What is most valuable?

    In our company, the most valuable features of the solution stem from the fact that we were able to provide our applications through the internet. The tool creates the DNS, which exposes our company's application to end users.

    What needs improvement?

    There are many routing policies present in the product. Currently, I use the simple routing policy and geolocation routing policy. The multiple routing policies present in the product have certain shortcomings where improvements are required.

    For how long have I used the solution?

    I have been using Amazon Route 53 for five months. I am a customer of the tool.

    What do I think about the stability of the solution?

    There are some breakdowns in Amazon Route 53, and because of that, my company needs to look into Amazon EKS.

    What do I think about the scalability of the solution?

    Scalability-wise, I rate the solution a seven out of ten.

    Each time our company does the monitoring of applications, we know that we have set up some special values for applications. We can use the scalability option after 50 to 80 percent of our company's application is used.

    How was the initial setup?

    The product's initial setup phase was very easy. My company needs to get the IT team to configure the load balancer, after which it is given to the DNS, which is set up on Amazon Route 53.

    The solution can be deployed in ten to fifteen minutes.

    What other advice do I have?

    For traffic management, I have been using different routing policies, like single routing policies and geolocation routing policies, as the routing policies in Amazon Route 53.

    The benefits of the use of the traffic flow feature of the tool stem from the fact that we use it in our company's load balancer. In an application, if I have given 1,000 requests for a server, with the help of auto-scaling and load balancer, our company can manage 1,001 end users and the traffic.

    The product can be integrated with other AWS services using IAM roles and policies. The IAM role is useful for integrating all the services in AWS.

    I recommended the product to those who plan to use it.

    I rate the tool a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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