I'm a consultant. When we do a project with a client, they want us to make an assessment of their environment so they know how to improve their security through Endpoint. I give advice on how to manage the daily case reports that Microsoft automatically sends.
The solution is mainly deployed on the cloud. Most of our clients are on-premises, but they are transitioning and moving most of their administrative tasks to the cloud.
We deploy this solution for multi-national companies. For example, the last customer I worked with has several departments and locations in several countries. It's a mixture of everything. It's a multi-national company nowadays.
We use all of the M365 security products. I'm also looking into Sentinel. For on-premise security, we're using Windows Defender managed by Security Center or Intune.
We have integrated the solution with other Microsoft products. For example, integrating Azure Active Directory and on-premises computers with Intune is really easy to accomplish. The security console gives us visibility over all the products that are managed by different Microsoft tools. The integration is amazing.
The solutions work natively together to deliver coordinated detection and response across our environment.
Using ORCA PowerShell provides us with an extensive report and assessment of the platform. It's officially recommended by Microsoft to get an assessment of their environment. It's easier to get the big picture from this tool than from the Microsoft console.
The main improvement is that we have complete integration. For example, there were a couple of projects where I integrated the already managed platform from on-premises using Endpoint Corporation Manager with Defender. The integration between the on-premises Microsoft hybrid environment, Intune, and Defender for Endpoint is secure. It gives me a full picture of the status of the entire organization. That was unimaginable a couple of years ago, but now it's real.
This solution helps us train a lot of customers and their employees to be aware of what they shouldn't do with certain behaviors, mail, and files on their corporate computers. It helps customers to be more aware of behaviors that put the entire company at risk.
We realized these benefits from the beginning of using this solution. It gives us information from different points of view and consoles in a convenient way.
It helps prioritize threats across an enterprise. The reporting shows companies what they need to do to resolve abnormalities and prioritize what needs to be solved in order to improve the security level of the company.
Prioritization is important because it's absolutely necessary to know what has been upgraded and what hasn't. Hackers take advantage of that.
Defender gives us the ability to look at all the dashboards from a single screen. The solution's threat intelligence helps us prepare for potential threats before they hit and take proactive steps by configuring some behaviors.
Microsoft Endpoint saved us from a lot of potential problems. It has absolutely saved us time. From the point of view of our clients, the solution saves money because the main tools that are used by the platform are already integrated into their contracts with Microsoft.
The solution provides protection and reports strange behavior and automatically blocks some of it. I love the way that statuses are represented.
It provides visibility into threats and gives daily reports about new threats and how to deal with them. We can change configurations so customers are continuously aware of new threats.
The dashboard customization could be improved. It's not as good as Azure. The center console isn't very flexible.
The automated remediation could be improved too. If there's a problem, most of the time they open a ticket for another help desk team. They don't remediate these vulnerabilities themselves 90% of the time.
I have been using this solution for about five years.
It's stable. From time to time, there's a blackout on the web pages.
The quality of technical support depends on the technicians who are assigned to your case, but the solutions they provided us with have worked every time. The reply time can be fast, but it depends on if you're lucky or not. You can be waiting for a week or two days.
I would rate technical support an eight out of ten.
The setup is very quick. The amount of time it takes depends on the infrastructure that someone wants to maintain or update.
Only a couple of people were involved in the deployment. From my point of view, I leave the customer's teams in charge of the maintenance of the tools. I recommend taking a look at the weekly reports that Microsoft sends in order to know what changed, what's new, and what has been upgraded.
I would rate this solution an eight out of ten.
There are several free platforms to test all the functionalities and evaluate the solution. If you see that they cover all of your needs, my advice is to buy the product.
I prefer a single vendor's security suite because integration is easier.