Microsoft Defender for Endpoint Reviews

I'm a security coach with multiple clients. I provide security implementation, planning, and maintenance through Microsoft Defender. I use all the Defender products, including Defender for Identity, Defender for Office 365, and Defender for Cloud. 

It's easy to integrate the solutions. You only need to go into the settings and switch on the connectivity to all the Defender for Endpoint connectivity telemetry. Microsoft documentation is thorough, and it walks you through all the necessary steps.

We're multi-client and multi-cloud. We're working with multiple organizations and departments, so it's complex. We have domains and sub-domains that we must account for on the deployment side. We also use Defender for ATP, which is the Defender for domain controllers.

Defender for Endpoint helped to bridge the gap with remote workforce solutions because it protects managed and unmanaged devices. It's also easier to use because Defender for Endpoint is cloud-managed, so it stays maintained and updated. It has a leg up on competing solutions that require more system resources and maintenance. 

The tight integration with Microsoft operating systems is another advantage because it's easier to manage. It also goes beyond Windows OS. Defender for Endpoint supports other platforms and operating systems, such as Linux, iOS, and Android. I like that Microsoft is expanding the product's scope beyond Microsoft operating systems. Microsoft is developing a holistic approach, so you don't need a third-party product to protect these other non-Microsoft platforms.

Defender helps us to prioritize threats across the enterprise. The weighted priorities are based on all the MITRE security standards. Defender products work together to provide comprehensive protection. I agree with the placement of Defender Products on Gartner's Magic Quadrant. Defender is a leader in that area of threat protection. I'm pleased with the outcome of a lot of the investigations. I can protect and harden areas that didn't usually didn't have that level of visibility and granularity. 

Defender integrates with Sentinel, enabling me to ingest data from my entire ecosystem. Sentinel also covers non-Microsoft products with the third-party connectors that are provided. I enjoy that part of the Sentinel functionality and feature set. It has several features for aggregating the log data and analytics for the on-premises environment. Having that visibility is crucial.

Sentinel provides the SIEM and the SOAR capabilities, offering a single pane of glass for all of the security operations centers and providing on-site reliability for many of my clients. Sentinel is Microsoft's answer to competing tools such as Splunk and other log application tools. Sentinel seems to provide more added value from the ease of use and visibility. The licensing is also competitive.

You can set up Sentinel to forward alerts if you want to create a managed Cloud environment solution for Sentinel for a client. There's a way to set that up through Azure Front Door. You're seeing the data reporting and single pane of glass for other tenants and customers. It enables you to offer security as a service to maintain visibility for clients.

I like that it considers the status of a device (whether the device is online or offline, VPN or not, etc.) and provides several options for telemetry, depending on where and how the device is being used. It gives a lot of flexibility with the installations, maintenance, and management of the Endpoint solution. In addition to Defender for Endpoint's feature set, other parts of device management reduce the attack surface and protect those devices.

Defender's automation features have been a significant advantage with many of my clients because the remediation has been automated. Most of the time, it doesn't require any human intervention unless there's something that hasn't been set up. I must demonstrate the automated investigation and remediation to my clients to ensure their environment is automatically protected on weekends and after business hours.

The single pane of glass is vital to us as security consultants and our clients, who need a high level of visibility. You can go into the high-level executive dashboard view and drill into each telemetry graphic to provide you with more granular data. I see how easy it is to see the big picture and effortlessly drill into the details using the side navigation menus and more.

Consolidating things into one dashboard streamlined them significantly. When working with multiple tools and vendors, you typically have to stitch the reporting together to get an overarching view of everything. It's time-consuming. By the time some of these tasks are accomplished, the data starts to get stale, so you need to refresh and create an all-new view again. Having real-time capability in a single pane of glass is essential.

Defender Threat Intelligence helps us develop a forward-looking approach to threats and plans. That's one aspect of the product I find incredibly helpful. It will highlight things that may require intervention, such as turning on conditional access rules or setting up some geofencing for anything that looks like it could be a password spray attack from a known location that we can block. 

There are opportunities to turn off any legacy protocols that may be in use. That's been a common thread with some of my clients who still use legacy protocols for sign-in and authorizations. The ability to do that has been a considerable help proactively.

You don't know what you don't know until you know. The continual flow of real-time data and analytics from Defender products helps create a security roadmap and harden many areas. With improved visibility, we can build a better roadmap to harden those areas by prioritizing and doing things methodically. Previously, we were guessing what to do next or what would be most important based on an educated guess. Now, we have data to guide our security decisions.

Microsoft Defender has saved us hours and hours. It has probably paid for itself many times over. I would agree that it has saved a lot of time and money. I estimate it probably saved us the equivalent of two people working full-time. You typically have at least one person overseeing on-premise resources and another dedicated to cloud resources.

In my opinion, the most valuable aspects are the reporting analytics and integration with Sentinel. Defender does an excellent job of correlating the different entities that comprise threat analysis, analytics data, and log analytics. It helps to piece together investigations into any exploit or malicious activity within a specific tenant. AI and analytics tools are probably the most valuable components.

The bidirectional sync capabilities and off-app sanctioning of the SaaS applications are helpful. The identity security posture feature set provides investigation recommendations for risky users. The heat map for locations is also handy. Defender integrates with the AIP DLP for data governance and protection. I use all of that.

There's a need to have augmented workforce capability. You need to see the data streams for client work augmentation for the security operation center and act on the information. Having data in near real-time is essential to my organization and the work we do for our clients. The built-in SOAR, UEBA, and threat detection features are comprehensive.

It always helps to have onboarding wizards. Microsoft has done a lot of work in that area. I would like to see some more refinement in the wizards to allow more diverse use cases and scenarios that help us deploy Defender globally. In particular, I would like to see more deployments considering localization barriers and networks or devices common in various regions. 

Localization is always a challenge, especially with new products you typically want. Solutions are designed to be deployed where the most licenses are being consumed, such as in the United States. They focus on US products, devices, and networks. Specialized deployments for other countries would allow for a smoother experience in transition.

I have been using Microsoft Defender for about two and a half years.

It's pretty stable. I haven't had any reliability concerns with Defender, and there have not been too many complaints from users that have to have extensive reboots or any kind of performance impact. So I would say it's pretty stable.

Scalability is built into the product. It's a cloud-managed solution, so it's capable of scaling pretty quickly as needed. You don't have to unlock another key or do something else to scale the product. It's scalable by design.

I rate Microsoft support a seven out of ten. We've opened a few Microsoft tickets. For example, we've seen some discrepancies between Defender for Exchange Online and the reporting from Sentinel. We raised tickets to determine why Sentinel's logging data doesn't match what we see in Exchange Online.

It can be slow and tedious sometimes. Microsoft has different support level agreements. If you want prompter and higher-quality support, you typically need to pay for an Ultimate Support contract. If we compare that with other companies or organizations, Microsoft is probably on par with everyone else. You don't get a higher level of support unless you pay for it.

Neutral

I've worked with all the major antivirus and endpoint protection vendors, including Splunk, CrowdStrike, Sophos, Norton, and McAfee. Microsoft's advantage is its integration with the operating system, ease of deployment, and support for the 365 Cloud experience. It makes everything easier to deploy, maintain and manage. It comes down to cost and integration. We realize cost savings because it's integrated into the E5 licensing product.

The setup is straightforward and mostly automated. You only have to intervene when you experience errors. Those typically happen on non-US systems or in other countries. For the most part, it's effortless to deploy.

We try to use the auto-onboarding capabilities that come with Autopilot. If you have new systems deployed with Windows Autopilot onboarding capability, that's going to turn Defender on with the proper policies and security parameters. 

One person is enough to deploy Defender if you have a plan and proper communication. You notify everyone that the deployment is happening and push the button. You need to let everyone know if reboots are required and the like. Other than that, it's pretty much a one-person deployment job.

In terms of maintenance, Defender is probably somewhere in the middle. Microsoft maintains a lot of automated updates. There are feature sets that come into play with things that are put in preview and you may want to see if it's something you want to turn on and try out while it's in preview. Those are the only areas that require some discussion and intervention. Most of the maintenance is automated. At the same time, you also need to be trained and aware of the updates and feature sets as they mature. You must stay on top of changes to the UI, reporting, etc.  

If you look at what we pay on average and all the potential ransomware and malware threats we've averted, we've definitely saved tens of thousands of dollars, depending on the client. Some of the bigger clients have saved millions of dollars of potential ransomware payouts because Defender products helped protect those areas of attack. 

The cost is competitive and reasonable because most of the expense is log analytics, storage, and data consumption and ingestion. They can be throttled and controlled, so they are highly flexible. Defender has a lot of advantages over competing products.

From a licensing aspect, you're not just getting a security product. You're getting a lot of other capabilities that go beyond the Defender products. You get an E5 or E3 license and some form of Defender for Endpoint included with all the other security features of the other Defender products. 

It didn't take too long to decide on Microsoft because of the integration and simplicity. CrowdStrike is probably the closest competitor.

I rate Microsoft Defender for Endpoint a nine out of ten. Defender is one of the best I've seen, and I'm not saying that as a Microsoft reseller. We use Defender and have gotten our Microsoft certifications to provide a high level of service for our clients. It's crucial to have a product we stand behind and believe in wholeheartedly. We're not getting kickbacks from Microsoft for saying or doing any of that. We use it because it works. 

I would say there's a trade-off. Once you start adding complexity to security, you're going against best practices that say simpler is better. Adding another vendor or a level of complexity is usually unnecessary. Unless there's something Microsoft completely missed, I would question the value of going to another vendor. 

Communication and planning are most important. Any time you change products or deploy something for the first time, you should test it first in a smaller use-case scenario. That will help you identify any issues with your network, firewall, or legacy applications that may be falsely identified as a threat. It's always best to test your use case scenarios in a proof of concept before you deploy it.

We use Microsoft Defender for Endpoint as an enterprise security solution.

The visibility is great. For example, Microsoft Defender for Endpoint's portal has a section called threat analytics. There's a threat intelligence box. So all new threats and trending threats are visible. If any of our devices in our organization are susceptible to this threat, the solution will let us know because it searches for that specific particular vulnerability, which can be exploited. The Microsoft threat analytics tool gives us that type of visibility into the threats that might affect our organization. For example, the threat analysis updates every half hour to one hour with the top ten latest threats. The scan tries to ensure that these threats don't belong to our organization and if they do, it identifies the infected device. Microsoft Defender for Endpoint makes a lot of security recommendations when we onboard it to quarantine a lot of security recommendations that help to improve the security posture of our environment.

Microsoft Defender for Endpoint assists our organization in prioritizing threats across our enterprise by providing security recommendations based on the weaknesses in our organization. It includes a department that provides management licenses and uses analytics to identify high-priority threats in our environment. This is connected to a common protocol that assigns a priority level of five to devices with vulnerabilities, indicating what actions should be taken. Thus, we have all the necessary information in one place.

Prioritization is crucial because there is a possibility of a high-priority threat entering our environment. This is how the solution determines the priority of threats. For instance, if one of our high-impact business devices is vulnerable to a top-priority security five threat we need to address it first. Alternatively, we may choose to address the sixty computers with a level two or three security threat, which are mostly associated with lower impacts. Therefore, prioritization aids in determining which critical business infrastructure requires immediate attention.

There are several lines with multiple solutions, but Microsoft offers a comprehensive solution with its E5 license. This license includes a wide range of features such as purview information protection, data protection, and other business-related tools. In my previous experience, I have noticed that some organizations utilize multiple Microsoft products, such as Defender for Endpoint, Identity Management, Defender for Cloud Applications, and Defender for IoT. This combination of different products can be quite useful.

Microsoft Defender for Cloud on Azure can be easily integrated with Defender for Endpoint, including on-premise solutions that can be onboarded to Azure with different subscription values. The integration will already onboard it to the device with Defender for Endpoint, along with additional features such as Just-in-Time Access, Defender for Vulnerability Management, and Control Sign-in Monitoring. These features provide robust cloud security monitoring and can be added to Defender for Endpoint. Moreover, Defender for Cloud is integrated with Defender for Endpoint portals, enabling a one-stop shop for onboarding devices with all the cloud posture management required for a single computer or software. This integration is highly beneficial, and other applications can be similarly integrated.

It is easy to integrate Microsoft Defender for Endpoint with other solutions.

These solutions seamlessly integrate to create a zero-trust platform, as offered by Microsoft. This platform ensures protection from various threats such as networks, applications, and infrastructure, with the added benefit of Microsoft Sentinel. The Sentinel tool combines threat analytics from multiple sources into a user-friendly workspace, providing optimal productivity. Additionally, sending logs from any of these products, including Sentinel, to the cloud connector is a simple process.

The integrated Microsoft security products offer comprehensive threat protection, such as Microsoft Defender for Office. With these products, our office is now able to identify and address email threats in a single platform, instead of checking each platform individually for application, identity, vulnerability management, and endpoint security. Moreover, these products can be easily integrated into a single workspace solution. With the help of pre-existing methods in Sentinel, we can efficiently handle a large number of alerts that we receive. Rather than going through each alert individually, we can activate a playbook that provides solutions for common alerts and takes actions in parallel to resolving them. This integration simplifies the process of achieving a complete security solution.

When we transition from on-premise servers to Azure ARC resources and activate Defender for Cloud Applications, it becomes easier to manage our servers from different networks, especially when it comes to security features. For example, we can check the compliance of our devices and organization with PCI DSS or other security protocols. Running compliance checks during the transition while syncing data with a different SL Cloud provides us with a significant amount of data and valuable information, including recommendations for improving compliance. This process involves bi-directional communication between devices, the cloud, Azure, and different network clouds.

Microsoft Sentinel allows us to easily ingest data from our entire ecosystem.

Microsoft Sentinel allows us to investigate threats and respond holistically from a single platform. Sentinel is both a SOAR and SIEM solution, meaning we can perform responses, but we must create a separate playbook for them. The default method may include some pre-built responses. The most important aspect is that if our company uses SentinelOne instead of Defender, we can still easily send logs through our Sentinel Workspace using API calls. This can be accomplished with a few connections, and we can create our own playbooks for different types of alerts. For example, if SentinelOne is not sending data, we can generate alerts of this type and respond accordingly. This significantly reduces user effort.

The security protection offered by Sentinel is extensive. It can be integrated with any Microsoft solutions, including information protection, and can be connected directly to Microsoft's threat intelligence sources and other resources. This allows for comprehensive protection.

Our clients have reported that Sentinel's cost and ease of use, in comparison to other stand-alone SIEM and SOAR solutions, are favorable. They find the user-friendliness of Sentinel to be worth the cost.

Microsoft Defender for Endpoint assists in automating routine tasks and identifying high-value alerts. We can automate actions based on the alert's sensitivity, and in case we are uncertain of how to handle those alerts, we have the option to seek assistance from a Defender expert. This feature is particularly valuable, as it can provide guidance in identifying and investigating such alerts.

Microsoft Defender for Endpoint helps eliminate multiple dashboards by giving us one XDR dashboard.

The solution's threat intelligence helps us detect and respond to threats proactively by identifying suspicious behavior.

Microsoft Defender for Endpoint has been instrumental in saving us time by alerting us about potential threats and automatically guiding us through the necessary steps to eliminate them. The solution logs all the actions taken, saving us from having to spend valuable time retracing the steps.

By detecting threats in advance before they can propagate, Microsoft Defender for Endpoint helps our organization save money. The tool helps to identify potential security risks early, preventing their escalation and the associated costs of mitigation.

Our detection and response time has improved. This is thanks to Microsoft Defender, which has Endpoint Detection and Response capabilities. Before, we used to manually create policies to address security incidents, but now the system can automatically remediate issues without us having to intervene.

The most valuable aspect is the information, specifically the automatic investigation of packages. For instance, during an automated investigation, data and information are collected. Additionally, there is an encapsulated view that shows the origin of the package, how it was propagated, and any blockages or attacks that may have occurred. The most critical factor is the information gathered regarding various types of incidents, including how they are mapped and propagated, and what actions should be taken in response.

Creating antivirus profiles for Linux is a more challenging task compared to other operating systems. The profiling method currently in use is not very user-friendly and has ample scope for improvement.

I have been using the solution for over four years.

Microsoft Defender for Endpoint is stable.

Microsoft Defender for Endpoint can scale effectively to meet the needs of our environment, regardless of its size.

The technical support team is highly knowledgeable, and in cases where they are unable to provide a solution, they escalate the issue to the second level of support. Their services are available around the clock, and if the assigned representative is unavailable, they promptly transfer the ticket to another capable person to ensure a seamless resolution of the issue.

Positive

I previously utilized SentinelOne, Kaspersky Endpoint Detection and Response, Symantec Endpoint Detection and Response, and Carbon Black CB Defense. However, I find Microsoft Defender for Endpoint to be more user-friendly than the other solutions. The information provided by Defender is valuable, and the deployment process is easy. Additionally, it offers several valuable features.

The complexity of deployment depends on the client's environment. The number of people required for the deployment depends on the number of servers the organization has. For example, in a deployment of 700 workstations and 500 servers, one full-time and two part-time consultants are required.

We implement the solution for our clients in-house.

We experienced a positive return on investment by using Microsoft Defender for Endpoint. This solution allows us to streamline our operations by consolidating all necessary components under a single umbrella and eliminating the need for additional vendors and extra costs.

Microsoft Defender for Endpoint is included with a Microsoft E5 license.

I give the solution an eight out of ten.

The most cost-effective and user-friendly option for security is a single-vendor security suite. This approach also eliminates the need for multiple integrations.

I recommend that organizations avail themselves of Microsoft's trials and demos, and compare Defender with other solutions in their environment to determine the best fit. With a Microsoft E5 license, organizations can access all of Microsoft's solutions and use whatever they need.

It is our endpoint protection solution as a part of the full Defender Suite that we use. We use it for every one of our devices, including Macs and Windows.

Each endpoint is with Intune, and then the management is done out of Azure.

It takes automated actions. If a device is found to have a virus, it will automatically remove it, isolate the device, and then notify us to follow up. That way, things are less critical when we get to them. It will stop the spread. We're a worldwide company with very few people on the security staff. It allows us to remove the risk in an immediate fashion without the staff having to jump on it, which just takes time.

It helps us prioritize threats across our enterprise. We have limited resources to deal with the threats. So, this prioritization is critical to us.

We use more than just Defender for Endpoint. We use Defender for Identity, Defender for Office 365, and Cloud App security. We use the whole 365 Defender suite. It is easy to integrate these products. The challenge is having all the features in your environment and obviously making it work within your environment because of your different applications and business processes, but all these solutions work natively together to deliver coordinated detection and response across our environment. This is critical for us because we have limited resources. So, allowing the machines to talk to each other and not having to jump from place to place just makes life a lot easier.

We use Microsoft Defender for Cloud for the hybrid cloud environment. We are not multi-cloud at this point. We use it to identify weaknesses within our environment, both prem and off-prem so that we can prioritize. We do not use Sentinel at this time.

For the most part, it gives me what I need in one spot. I do have to drill down into other dashboards for more defined reports. We go into the Intune dashboard for compliance and things like that.

Its threat intelligence helps prepare us for potential threats before they hit and take proactive steps. We use the secure score to help identify what we need to do to protect against things as they come up. It lets us know about any ransomware out there so we can jump right on those and do protections. We also use it for the compliance piece against NIST, PCI, and things of that nature.

It saves time. If I didn't have the integrated pieces of Microsoft Defender, to do the same amount and be on top of things, I would probably need two FTEs.

It has absolutely decreased our time to detect and time to respond.

The best thing I like about it is its interaction with the other Defender products. It provides the ability to push telemetry up. It gives me endpoint visibility and allows me to take automated actions. 

It is excellent in terms of visibility into threats. It is very comprehensive in terms of threat detection, and it keeps on getting better. They are consistently adding new features.

They're in the process of pulling more things together. They can continue with the integrations and provide a better way of seeing the impact of security changes, especially on the endpoint side. Before we actually flip the switch, we should be able to see the impact of security changes on the business or business applications. It would prevent breaking any business applications.

In its current rendition, I have been using it for two years.

Its stability is very good.

Its scalability is very good. It definitely scales easily.

Their support is okay. We get support through Insight, which is also our CSP. They're better. I would rate them a five out of ten.

Neutral

On the endpoint side, I've used Sophos and Symantec. We switched because of the integration between all different securities.

The deployment was relatively easy, but when you get into turning on the switches, things can get complicated because it has a lot of different features. Overall, it was easy.

We did it in-house. We had two security systems engineers doing it. 

We have seen a return on investment, but it is hard to give metrics. It has definitely allowed us to maintain a small team and increase our security posture. 

If you're on Microsoft products, and you've bought into what they're doing with Teams Voice and Office, then adding in the security piece is just a slight bump. You go with the E5 licensing, which saves you a lot of money.

With the bundling that Microsoft does, we have saved money. Buying individual point products would've cost us a lot more money than one integrated solution that also capitalizes on Teams Voice and things of that nature. Given our size, buying individual products would have easily cost us a million dollars.

We've looked at other solutions. We've looked at CrowdStrike. We've looked at Symantec. We went for Microsoft because of the full integration. The breadth of the products and the pricing were the main reasons.

I would advise following those secure scores and watching out as you start to communicate with your user base because you're going to impact applications.

To a security colleague who says that it is better to go with a best-of-breed strategy rather than a single vendor’s security suite, my response would be that you got to measure trying to do the integration because with security, to me, bringing that integration together is the key thing. You need to know how quickly you are going to be able to move from your detection to your mitigation. Are you going to turn on things on the firewalls or can you go right to the devices and isolation? The best of the breed is great, but trying to get them all to work together becomes very complex.

I would rate it an eight out of ten.

It comes inbuilt with Windows Server and Windows 10, so we are using its latest version. It is deployed centrally on all the platforms, whether it is a virtual environment, a BYOD device, or an office device. It is deployed everywhere. 

All of our users are on Office 365. By default, every user is getting Office 365, and we are also incorporating this into data leak prevention. We have also enabled Azure Active Directory, so policies are deployed directly from our active directory. 

It has reduced admin overhead. Because it comes inbuilt with Windows, we don't have to deal with the complication of using a third-party solution. We stopped using Symantec Antivirus three years ago. Previously, we had to find a person who knew how to manage Symantec Antivirus. Now, we don't have that overhead. It is also less taxing on the admins because they don't need to license an extra software every year and then deploy and manage those licenses. Everything is seamlessly managed from a central application.

Our full backup is on OneDrive. We had deployed separate storage area networks to back up important data for off-site users, not on-site users. In the current scenario of work from home, users need to establish a VPN connection to run our backup system. When they are at home, we cannot back up their systems if they don't have good connectivity. We also can't tax their broadband connections. Incorporating OneDrive as a backup solution with Windows Defender and Windows 10 has helped us immensely. We were not prepared for having people working from home because we always worked from the office, and 100% office attendance was required, but due to the pandemic, people moved to their hometowns, and we could no longer manage those systems. It became a headache for us when people used to report that their Windows got corrupted. Because they were working from home and there is a big problem of electricity in India, if electricity is not there, the systems suddenly shut down, and the registry gets corrupted. All these things are difficult to handle when you're at a remote location and you don't have your eyes and hands on that particular location. In such times, Windows Defender became a very big helping hand in managing the recoveries of such systems. The backups managed from OneDrive were very helpful. It has saved hundreds of hours of restoring the system in case something goes wrong. There was an instance where a user opened a spam message, and a ransomware attack was done on that system. Because the backup is managed by OneDrive, within 17 hours, this user's whole laptop was recovered without physically working on that laptop. Because of slow connectivity, it took time, but we were able to recover. This is the best feature of having OneDrive backup on the fly and recovery on the fly. These 17 hours were peanuts as compared to the data that we were able to save. This is the best selling point of having OneDrive as a backup with Windows Defender and Office 365.

The best part is that it is built into Windows, whether it is a server base or a desktop base, which gives more control over the operating system. Because Defender, the operating system, and the Office solution are by Microsoft, everything is working like hand-in-glove. Its administrative overhead is less because a desktop user has already got some experience of how to handle a Microsoft Defender notification or administer it. While working on Windows 10, every now and then, users might have seen it popping up, and they know how to do certain things. So, it is not too taxing from an administration point of view where we have to tell users what to do. 

Centralizing policies and rolling everything out is done only from one console. We are able to provide restrictions based on what we want to filter, such as certain apps should not run and certain things should run. Because we are also into website development and code development, sometimes, users need to run certain software or their own build application, which is not possible to specify with an antivirus solution. With Defender, we can centrally deploy a policy where certain parts are excluded, and they can run their code in those particular parts. This is a very nice feature where we don't have to micromanage developers' PCs or exceptions.

Data leak prevention is something that our company requires, and it is incorporated in this solution. Because we are using Microsoft OneDrive, and it is easy to take the backup to OneDrive via Microsoft Defender.

It has helped in improving our security posture.

Its user interface (UI) can be improved. Currently, in the console, you have to dig down for certain things. They've got many different layers to get to things instead of having it all on the surface. You have to go three folds lower to get to specific functionality or click a particular option. It would be good if we can manage the console through menus and instead of three clicks, we can do things in one click. They need to change the UI and work on it in terms of a better user experience. For example, user management should be in one menu, license management should be in one menu, and backup management should be in one menu. Currently, if you click on a user, you will get some devices there, and some devices will be on the other menu. Its UI is complicated. In terms of functionality, everything is okay. We don't want anything to be changed in it.

We have been using this solution for three years.

It is highly stable. We don't even have to look into it to see if it has stopped working, or whether it is doing its job well or not. We have around 500 devices in our organization, and all devices do the regular login with the logs. It is immensely stable.

Its scalability is immense. There is no device, user, or policy limit. You install a device, and it is automatically configured because the policy is deployed from the centralized policy server or active directory.

We have around 500 devices in our organization, and all devices are using it. We have all kinds of devices such as laptops, desktops, notebooks, surface devices, etc. We also have in-house virtual servers on the AWS cloud and in-house physical servers. We also recommend enabling it for our client servers, and we configure policies for them.

Every person in our organization is using this solution. We have approximately 380 users. Its users include everyone from a new joiner to our management president. Last year, our strength was 260, and this year we have 380 users. We are growing, and by 2022, we should have more than 600 users. We are growing in a very good manner, and a group target is there. We are definitely going to grow.

We have been using Microsoft products since the commencement of Windows 95. We have rarely used their support because they make their products in a way that makes them easy to use. Sometimes, there are flaws and issues, and because we are also a Microsoft Partner, we get support on priority. They take a case at the level where they think it will be resolved, and if someone is not able to resolve it, it automatically gets escalated. 

We mostly use our in-house support. In the past 20 years, we have used their support twice. When I used their support last time around four to five years ago, they were really very helpful. They were good and very professional. I cannot comment on how their support is now with the current pandemic and people not working from the office. 

We were using Symantec Antivirus three years ago. When we were using Symantec Antivirus, users used to report that certain popups are there, and what should they do with them. They used to ask, "Is my system infected?" They used to panic on seeing those pop-ups. Most of them were unnecessary and would say that they need to have admin access or a particular software is trying to open a port. Because we are into development, it is a requirement of a developer to open certain ports and to make that application listen on certain ports. Such requirements were very difficult to configure in Symantec. It was difficult to make it understand that these ports are going to be used by developers, and they are going to be opened, and it is not a virus activity. Sometimes, the temporary folder of users used to get infected, and it used to give hundreds and hundreds of pop-ups. We didn't know how to close all those pop-ups in one go because they were not in a group. Imagine sitting and closing a hundred pop-ups. We had to click the Close button on each and every pop-up.

With Microsoft Defender, we can control notifications. We can tell which notifications should go to the users and which shouldn't go to the users and should be forwarded to the admin central console. In terms of user experience, users are happier with less annoyance of pop-ups that they used to get with Symantec Antivirus. They do not need to know each and everything that is going at the backend. Only the admins need to know certain things, and they should know them. With Microsoft Defender, users don't even get to know that they have an antivirus solution on their system because they never get any irritating pop-ups or notifications or slowness of the system. We configure everything from the backend, and we are managing their systems from one console, which is the biggest plus point of Microsoft Defender.

Its initial setup is very easy. It took us just a couple of hours to deploy it on remote devices.

Our implementation strategy was to deploy group policies and manage the DLP policies from the central console.

We did our own research, and because it was a lockdown, we had resources on our hands. We asked one of our system admins to look into the options and the policies that we need to deploy and what we need to do. He went over it for a month and trained the rest of the team. Within one and a half months, it was fully operational on each device, and my whole team was trained on it.

The whole job of its deployment was done by one person, and for maintenance, we have got a five-person team because we have 380 users across the clock and across the globe.

We have very much seen an ROI.

Licenses depend upon what you are looking for and what kind of security do you want to implement. There are costs in addition to the standard licensing fees.

When we used to buy Symantec, we used to spend on 100 licenses. We used to spend approximately $2,700 for those many licenses, and they came in packs. To add one more license, I had to buy a pack with a minimum of 10 licenses. I had to spend on nine extra licenses because I can't get a single license, whereas when we go for Microsoft, we can get as many licenses as we want.

If I have 100 users today, and tomorrow, I have 90 users, I can release my 10 licenses next month. With any other software vendor, you buy licenses for one year, and you have to stick with that. If today you have 100 licenses, and tomorrow, you have 50, you have already paid for one year's license. You can't go back and tell them that I don't require these 50 licenses because I have lost my 50 users, but with Microsoft Defender, licensing is on a monthly basis. It gives you both options. You can go yearly and save on it, or you can go monthly. You will, again, save on it. It is very fair everywhere.

My advice is, "Try it, and you will love it." If you go for any other product, you will have to manage everything separately, which becomes an overhead. You will have a separate console, separate licensing, and a separate vendor. You will also get a piece of software that is going to have a layer in between the operating system and your applications, whereas Defender incorporates itself onto the layer where the operating system is sitting. So, you don't tax your resources to manage a product that is already incorporated into all systems. Everybody knows how to use Windows and Defender, so the learning curve is also not there. It is very easy, and it offloads a lot of things such as tech requirements, separate licensing requirements, and separate vendor management. 

I am not advising you to go ahead and discard whatever you are using. You should implement it in a test environment and see what your requirements are because the requirements will definitely impact the licensing. If your requirements are met, and then compare the time required to manage Defender versus the current solution that you are using. You should compare how many hours are you putting in managing both solutions with a different skill set. Only after such evaluation, you should deploy it. 

The biggest lesson that I have learned from using this solution is to always keep it simple. Don't complicate.

I would rate Microsoft Defender Antivirus a nine out of 10. If they can make the UI more systematic, I can give it a 10 out of 10.

We use it as an antivirus and EDR solution. We also use it for vulnerability scanning and threat hunting.

It is cloud-based. We have a cloud-first strategy when it comes to our organization.

We are a very small, lightweight start-up organization who has only been around for a couple of years. We have 17 endpoints. 

We have it deployed on our endpoints and virtual servers. We have a few Windows Servers 2019, and we have onboarded those both onto Defender for Endpoint as well. Those servers are not managed by MDM because they are Server 2019, but we have onboarded them so they are being managed by Defender for Endpoint as well.

This solution definitely increases our security posture. When you are reviewing your existing fleet or endpoints and based on the configuration that you put out of your Defender for Endpoint, you then receive a security score from Microsoft. Depending on what rules you have configured, what policies you have deployed, and what attack surface reduction rules that you have set up and deployed, it is almost gamifying information security in the sense that you are always trying to achieve a higher score. The more hardening you perform on your endpoints, the better score you receive. This generally tends to give you a better peace of mind, but also makes you secure at the same time.

I like the fact that it is baked into the Microsoft platform. 

Since we have deployed it, we have been really impressed with the way that everything just stitches together really well. You can access all your security data and telemetry from a single pane of glass on the Microsoft Security admin console. You can access all your endpoints, see how your antivirus is running, and get all your vulnerability scans and reports. In the software inventories, you can review your known vulnerabilities and understand whether those are zero days or if there are active threats out in the wild. Essentially, you don't need to jump into different admin consoles. You have everything built into Windows Defender Security Center, which we find really useful.

If you consider our organization, we are a fairly Mac-heavy organization. At the moment, around 80% of our fleet are Mac OSs. We made a conscious decision to roll out Defender for Endpoint against all our endpoints, whether it is Windows or Mac OS. However, one thing that we have noticed is that there is definitely no parity on the platform between the two operating systems. When you are configuring, deploying, and onboarding machines, you can get very granular with your security configuration when you are deploying it to a Windows's endpoint. For Mac OS, it is a lot more straightforward. You don't have the ability to apply as much configuration as you would on Windows. That is definitely something that has room for improvement. 

I am also not sure how well the EDR functionality works on the Mac OS platform. It just provides an antivirus and the full EDR capability is not there on a Mac OS. 

The web filtering needs a little bit of work. We are actually in the market at the moment for a third-party web filter or cloud secure web gateway to try and plug that hole since it is a bit of a pain point for us. I don't think we will use the baked in version from Defender for Endpoint.

On the Mac OS platform, there is no parity between Windows and Mac OS. The solution is very feature-rich and very well-integrated into Windows, and I guess baked into Windows 10 and Windows 11. Whereas, on the Mac OS platform, there is still some work there to give it a more feature-reach platform.

I have been using it for about a year.

With Windows, we have been very happy. We have had no issues or problems whatsoever. We had one issue on the Mac OS platform when an update to Mac OS was deployed. It wasn't a major update, like Monterey. It was a point update. So I think it might have been 12.2.1 where the Defender icon was starting to display across, which means I found a threat or it's not working properly. We had that across a handful of machines. I did a bunch of Google searches and sort of realized this was happening to a lot of other organizations, so it was probably a false positive.

I contacted Microsoft support who confirmed that it was just a visual glitch. I guess Apple is well-known for this. When they do push out their updates, they attempt to break the occasional third-party system. That was the only issue that we have encountered, which was more a visual glitch than an actual threat.

It is pretty much zero-touch because the definitions sort of update themselves. The application updates itself because it is deployed through Microsoft Intune. Therefore, the maintenance is pretty straightforward.

It is very scalable. Because it is cloud-based, it is elastic in its nature. You can onboard machines en masse. Whether you are onboarding 15 machines or 1500 machines, it is very straightforward.

As we scale up, this is now our AV and EDR of choice. Every new machine will be rolled out or onboarded to Defender for Endpoint. We will be sticking with it in the long-term. We have also the logs and telemetry from Defender for Endpoint being ingested into our MDRC platform.

The technical support is very good. Wherever I have worked with them, we have always been enterprise customers. Whenever I have raised a ticket for support, you generally receive a phone call anywhere from 10 minutes to three hours after raising your ticket. Even if it is not a P1, but a P2 or P3 ticket or just a request for information that you have generated in the form of a ticket, they will respond back to you quickly.

They have good levels of escalation. So, if their first line support is unable to help, they can quickly escalate to the second or third line. I have never really had any problems with Microsoft support. That is across Defender for Endpoint and Microsoft Endpoint Manager as well as for the productivity throughout Office 365 and Azure Active Directory.

I would rate them as eight out of 10.

Positive

We currently have an MSP in place, which is a managed service provider, who manages all our IT support, service desk, and desktop support functions. They had already purchased an antivirus subscription for the organization when I joined the organization, and it was a fairly basic one. Our biggest problem was that it does not have any SIEM integration. 

When we decided to go down the route of having a SOC or MDR service, we couldn't ingest the logs from the antivirus platform into their SIEM. That is when the hunt started for a new AV service.

I wouldn't say the user impact has changed on top of the AV product that we had before.

The initial setup was very straightforward. Microsoft, as an organization, is quite well-incentivized to get you to use their own products. There are hoards of material out there via their social media channel, through their own documentation, or the Microsoft Learn platform. There are reams and reams of user guides for you to go through, all of which are fairly straightforward. They are regularly updated as well.

It is all cloud-delivered so there isn't any on-premise infrastructure that I need to maintain, patch, or configure. It is literally all configured in the cloud. So, it was a very easy setup process for me.

It took days to get a proof of concept together on a handful of machines. Over the next few weeks, once we got the go ahead and thought, "You know what? We are going to go with this." It was just a matter of weeks and that was more down to team availability. We needed to sit down and offboard the existing AV, which we weren't particularly happy with, then onboard Defender for Endpoint. So, we tied that project with our MDM rollout. Therefore, while we were deploying our MDM solution and enrolling the device, we were onboarding the machine to Defender for Endpoint as well.

I actually set it all up myself. I am the only technical person at the organization. I have worked with Microsoft quite extensively in the past, and I have used their fast track consultancy services in other organizations that I have worked with as well. Therefore, I am quite confident and familiar with Microsoft technologies. 

We then signed up with an MDR supplier who does managed detection and response. Essentially, that is a team of cybersecurity experts who connect to our infrastructure and all the data telemetry from our endpoints feed up to their platform. If they see any threats, anomalies, or events, they will then jump in, reviewing and remediating as required.

We had a consultancy session with one of their Microsoft consultants around a month ago, where they reviewed the setup that I configured. They put in two or three recommendations to harden the setup a little bit more, but they were overall pretty happy with it. Thus, if I can do it, then it can't be that difficult.

There is less overhead in terms of having the system administrator or information security manager jumping around different systems and trying to actively keep a handle on our security posture across the organization. Instead, everything is right in front of me.

One of the first things that I did when I came onboard in the organization was scrapping our reseller agreement. I registered us as a not-for-profit with Microsoft, and we now get subsidized licensing at effectively half price. It just sort of makes sense for us. Now, we buy our licenses directly from Microsoft rather than our formal license reseller.

Even if you are not registered as a not-for-profit, the offering that they have is definitely worth consideration. This is in the sense that the E5 stack just gives you so many benefits. You get your entire productivity suite through Microsoft 365 apps. You get all your security and identity protection. You get the Defender for Endpoint and Defender for Identity. You get the cloud access security broker as well. You get Azure Active Directory Premium P2, which gives you so many good things that you can configure and deploy. You don't have to configure them on day one, but you have access to so many different tools that will protect your data, security, endpoints, and identities that you could build out a security strategy 18 months long, and slowly work your way through it, based on what you have available to you through your license.

You can purchase some add-ons, like Microsoft Threat Expert team. I have not read too much into that, but my understanding is that comes at an additional cost. Since we have a dedicated MDR and SOC sitting on top of our Defender for Endpoint, it is not something that applies to us anyway.

We are E5 customers. Essentially, we have the flagship license. We looked at a lot of different organizations and vendors for our antivirus needs. We spoke to the usual suspects: CrowdStrike, Sophos, and Darktrace. 

Because we also have a Gartner subscription, we reached out to our Gartner analyst, and said to them, "Look, we have the E5 license and know that Microsoft doesn't have the greatest reputation when it comes to their antivirus products, but we understand they have come on a lot over the last few years. This is the direction that we proceed. We want to deploy Microsoft Defender for Endpoint. We then want to layer an external managed detection response service on top of it that will essentially provide 24/7/365 monitoring for alerts and anomalies." Gartner advised us that it has improved to the point where they are now considered one of the leaders on their magic quadrant, so we should be absolutely fine with it. 

Originally, Microsoft wasn't in mind for us at all. We sort of had our heart set on CrowdStrike because we were really impressed with them. We got quite deep into advanced discussions with them and Darktrace as well.

The deciding factor for going with Microsoft was the budget. We were already paying for the E5 licensing. So, we were allowed to use Defender without any extra costs. We could just enable and configure it. We thought that we would use the budget left over to purchase a dedicated MDR service who would maintain an overall ability for all the endpoints to connect with it. We could also expand that to our Google Cloud Platform as well as our AWS and Azure Cloud environments. We could also extend that service onto our physical appliances, e.g., the logs from our on-premise firewalls, security appliances, and routers.

We felt that in terms of scaling up to get to the security posture that we needed, this might be a better solution for us. Whereas, CrowdStrike and Darktrace, at the time, were more focused on the endpoints. For example, if there was some suspicious behavior happening on our Azure Active Directory and our CEO's user account was under a brute-force attack, then CrowdStrike wouldn't necessarily pick up on such an attack because they are more focused on the endpoint rather than the cloud instances. Thus, we thought Microsoft gave us better coverage overall as well as the fact that we were already licensed for it.

It just made sense for us to go down that direction. We just felt we would have a more well-rounded approach if we went with Defender for Endpoint supported by the MDR service, who would then provide monitoring over all our cloud instances, endpoints, and on-premise infrastructure and appliances.

One of the main benefits is cost. Being an E5 subscriber, we are essentially already paying for Defender for Endpoint. However, it wasn't on our initial list of antivirus solutions when we were going out to market. We really felt that we were going to go for a managed service, such as CrowdStrike or Darktrace. When we decided to go for Defender for Endpoint, we created a cost savings. So, it was easier for us to prove the business case to our senior management.

A good antivirus is something that sort of happily sits in the background and just pretty much does its job until it is needed. It is just sitting there constantly watching and monitoring. Then, if it does need to intervene or remediate against the threat, that is when you know, "My antivirus is happily working." We haven't had many incidents to deal with. To be honest, we have had a couple of false positives. 

Definitely shortlist them in your list when you are out looking for a new vendor. What tends to happen with a lot of IT professionals is that they overlook the Microsoft offering because of the reputation that Microsoft Defender has had in the past, when it came to its consumer version. However, they have spent the last few years completely revamping their security stack. I think it offers a really well-rounded, holistic approach to cybersecurity now. They are definitely worth considering next to CrowdStrike, Sophos, and Darktrace.

A lot of organizations are probably like, "Oh, no, we don't want to get Microsoft. We don't want to get Defender. We want to get an established name," but I think Microsoft has put a lot of effort, budget, and development time into their security stack. It is a great suite. 

As their Azure platform grows, they leverage that to power and drive their Defender for Endpoint. A lot of the protections that they deploy are cloud-delivered platforms. So, they are picking up telemetry from millions of different signals and endpoints. They have so much data and can see trends really quickly.

I would rate them as eight out of 10.

We utilize Microsoft Defender for Endpoint as our EDR solution, which stands for endpoint detection and response. Through this solution, devices are integrated. If new vulnerabilities or novel attacks emerge, Defender for Endpoint promptly identifies them. It serves as our primary EDR solution amidst the variety available in the market.

The current surge in Defender for Endpoint's popularity is attributed to its real-time detection capabilities. Additionally, we can execute SOAR actions, namely security orchestration response. For instance, if we need to isolate a device from the network or run an antivirus scan on a machine, Defender for Endpoint facilitates these tasks.

Consider a scenario where one of the devices becomes compromised. During the investigation, if a malicious IP address is identified, it can be blocked using Defender for Endpoint.

Microsoft Defender for Endpoint offers excellent visibility. We can observe all the details regarding the attack process, such as the type of activity that occurred, including the entire MITRE ATT&CK framework. This enables us to view the initial actions, the device involved, the IP address used, and the extent of the impact on users and devices all through a single interface.

Microsoft Defender for Endpoint definitely assists us in prioritizing threats throughout our enterprise. Based on the signatures, the alert categories are related to high severity, medium severity, and low severity. Therefore, we can determine which alerts require our focus and prioritize them accordingly.

I am currently the Subject Matter Expert for Microsoft within my organization. This encompasses the entire Microsoft security suite. I specialized in working with Microsoft Sentinel. In the past, I was a part of the Microsoft Sentinel team itself, back in 2017 when Sentinel was in its pilot version, known as Azure Security Insights. 

It's very easy to integrate the Microsoft solutions. We have data connectors and APIs readily available. There are no difficulties. If we teach an unfamiliar person for a week how to use Defender for Endpoint and Microsoft Sentinel, they can likely gain insight into the basics of integrating Defender for Endpoint, Microsoft Sentinel, Defender for Identity, or Defender for Cloud Apps.

These solutions work natively together to deliver coordinated detection responses across our environment. When an incident is detected in Microsoft Defender for Endpoint, the same incident will be captured in Microsoft Sentinel within a few minutes. The integration capabilities with both Microsoft and third-party solutions are valuable.

The comprehensiveness of threat protection provided by these Microsoft security solutions is combined into a single interface. We can access all necessary features from one place. The combined solutions offer us User and Entity Behavior Analytics, Endpoint Detection and Response, on-premises, and cloud application security. While no single product can handle everything independently, by implementing basic security practices across all Microsoft products, we achieve a comprehensive threat detection system.

The bi-directional sync capability is a feature that allows us to enable safe devices in both Defender for Cloud and Defender for Endpoint.

Sentinel allows us to ingest data from across our entire ecosystem. If we are utilizing third-party firewalls or other products, we can employ APIs to integrate those solutions with Sentinel.

Sentinel allows us to examine threats and respond comprehensively from a single location. Within this location, we can utilize SOAR playbooks to accomplish different tasks, such as blocking all compromised email sign-in sessions with just one click.

Sentinel is a comprehensive security product, owing to its integrated SOAR, UEBA, and threat intelligence capabilities. UEBA employs built-in machine learning to identify users with high, medium, and low-risk profiles. The user interface also includes a feature that enables us to log out of the user. Threat intelligence has the ability to assimilate all access information from third-party solutions and identify threats originating from the internet. Sentinel consistently operates proactively to prevent compromises. 

I used to utilize Splunk back in 2015, but I have recently transitioned into being a Microsoft security advocate due to the cost optimization benefits. Microsoft Sentinel's pricing is based on the data we ingest. We have the flexibility to choose different models, such as the pay-as-you-go model or the bandwidth model. For instance, if we ingest 500 GB of EPS, we will incur charges for that usage; however, a 20 percent discount is applicable in this scenario. The pricing is directly linked to the amount of data we ingest, which is advantageous. I prefer not to ingest certain security events that are intended for operational purposes. By excluding these events, I can effectively reduce the overall cost of using Microsoft Sentinel. Additionally, being a cloud-native tool eliminates the need for any physical hardware. With just one click, the entire installation process is completed.

There are three ways Microsoft Defender for Endpoint has benefited our organization. The primary advantage is the optimization of our organization's scanning process. We have established a bi-weekly scanning process that runs at midnight, encompassing all machines. This stands as the foremost enhancement. The second advantage revolves around obtaining visibility into vulnerabilities within our environment. Considering our role as an MSSP, responsible for managing over 25 clients, this visibility holds paramount importance. Within Defender, a particularly noteworthy feature is the enabled management. This provides us with the latest information regarding vulnerabilities within Microsoft products as well as third-party software. The third and final advantage pertains to responding to emerging threats. For instance, in the case of a new attack, such as the recent CVE 3688, which targets a Microsoft Office vulnerability, including a zero-day exploit lacking an available solution, our Microsoft-oriented threat intelligence block comes into play. Through custom query languages deployed within Defender, we have the capability to identify anomalous activities. Additionally, this third point ties in with the Application Guard rules. These rules have proven instrumental in proactively preventing ransomware attacks. They operate by automatically obstructing any suspicious processes occurring within the Office environment.

Defender for Endpoint assists in automating routine tasks and identifying high-value alerts. We have APIs established, allowing us to develop our own dashboards using the Defender for Endpoint APIs. For instance, we can utilize Power BI to generate a security report, providing a comprehensive overview of the organization's internal activities.

It has eliminated the necessity for multiple dashboards. This pertains to the MXDR dashboard, which stands for Microsoft Extended Detection Dashboard, as well as the Detection Response Dashboard. Essentially, we have consolidated these into a single comprehensive dashboard, developed entirely by Microsoft. This unified dashboard streamlines the process of accessing organizational insights. As a result, there's no longer a need to access different security products to view their respective dashboards. Within Defender for Endpoint itself, we offer an array of security reports, all conveniently accessible with just one click. For those who may not find the reports relevant, we also provide the option to utilize our in-house developers for Power BI integration. This entails having a centralized dashboard where data from all products is collected and displayed in one location, facilitating a holistic view of security reports.

The integration into a single dashboard has simplified our security operations. Previously, our team had to perform numerous manual tasks for all customers. Therefore, with automation, when we present the report to the customers, they are quite impressed with having everything in one place. 

Microsoft Defender for Endpoints' threat intelligence assists us in preparing for potential threats before they materialize, enabling us to take proactive measures. We identify these proactive threats due to the presence of a threat entry system. If any IOCs are obtained, they are undoubtedly identified by Microsoft Sentinel. Moreover, we have set up indicators ingestion for Defender for Endpoint. This process involves creating steps to acquire data from third-party sources and directly inputting it into Defender for Endpoint. Since Defender for Endpoint has a capacity limit of 15,000 indicators of compromise, we can only ingest data up to this extent. Any surplus data will be automatically removed, provided their IOC scores fall below 60 within a month. Consequently, new IOCs will replace the removed ones.

It has saved our organization around 30 percent of our time in terms of not having to worry about malware. When any malware does get in, it is automatically remediated. Now, the main portion of our time is dedicated to conducting in-depth investigations and identifying other occurrences.

We have cut our organization's costs in half compared to our previous solutions. This is mainly due to the automation of most tasks, which means we now only need ten people to manage 20 customers, a significant reduction from the 30 engineers we needed before.

Microsoft Defender for Endpoint has significantly reduced our time for detection and response. Our Service Level Agreement entails detecting issues within 15 minutes and responding within 30 minutes. Defender for Endpoint has greatly contributed to these time savings. The incidents that we used to address using Splunk required extensive coordination within our team and with our customers, leading to substantial time consumption. Previously, resolving a single incident took around 40 minutes. Presently, this process takes approximately 15 minutes.

The most valuable feature is the timeline, which allows us to view the details of an event 30 minutes before and after.

Forensic investigation is a valuable feature of Defender for Endpoint.

We can run the virus scan across our entire environment.

We can block suspicious URLs and quarantine malicious files within the Defender for Endpoint portal.

Some of the integrations that Defender should include involve the use of the web app. Utilizing the web app implies that the Defender API should be accessible through mobile devices as well. For instance, if there exists a mobile application, it would be beneficial. Let's imagine a scenario where I'm traveling and I receive a new alert. With a Defender mobile application, I could easily isolate the threat, conduct an investigation on my mobile device, or even automatically escalate or assign the alert to my engineers.

There are certain third-party apps that haven't been integrated with Defender. I would be delighted to witness the integration of those apps with Defender for Endpoint. 

The deployment of Defender for Endpoint should be made smoother via Intune.

I have been using Microsoft Defender for Endpoint for five years.

Microsoft Defender for Endpoint is stable.

Microsoft Defender for Endpoint is scalable.

The technical support is fine but it takes time to reach them.

Neutral

We previously used Splunk but switched to Microsoft Defender for Endpoint because of the cost and smoother operation.

With the proper training, the initial setup is straightforward.

When conducting customer onboarding, the deployment will require a minimum of three days. Therefore, we must ensure everything is executed flawlessly and follow security best practices. Emphasizing precise deployment is crucial. Hence, deploying without careful planning is not an option, aiming to prevent any issues in a larger environment. In contrast, a smaller environment can be deployed within two days.

For a large organization with over 5,000 employees, a team of up to six people is required for the deployment.

We are achieving a 15 percent return on investment, which is contributing to the growth and impact of our company.

If we are acquiring everything in a single place, the front end becomes cost-effective. We won't need to purchase five separate products for various tasks. Instead, it's one product designed for five tasks, which is certainly a cost-effective approach.

I rate Microsoft Defender for Endpoint an eight out of ten.

We also utilize Defender for Cloud. Defender for Cloud is employed specifically for the Azure product. If we have servers deployed within Azure, the system handles alerting, traceability, and security. Therefore, we certainly use it.

We have three locations where Microsoft Defender for Endpoint is deployed. One is in Australia, another is in Qatar, and the third is in India. Consequently, we employ approximately two hundred personnel.

No maintenance is required for Defender for Endpoint on the customer's end.

A single-vendor security solution approach is better than a best-of-breed strategy. We all are using Microsoft laptops and OS.

I recommend completing a POC before adapting Microsoft Defender for Endpoint.

We use it as an Enterprise Detection and Response (EDR) solution. We use it for compliance purposes, and we are starting to use it for DLP purposes.

Microsoft Defender for Endpoint allows our threat hunting and threat remediation teams to reduce the footprint of viruses when they come on the network.

We have immediate visibility on all endpoints. It is very good at visibility.

For prioritizing threats across our enterprise, the threat-hunting system in Microsoft Defender for Endpoint is not top-notch. We usually integrate it into things like our SIEM or Sentinel or other things to prioritize or our SOAR system to automate.

We can feed the alerts coming out of it into our XSOAR system to immediately act on events versus waiting until people see them and use the ticketing system.

Microsoft Defender for Endpoint has saved us time. It has saved us at least 40 hours a week. We are able to automate and have the ability to handle threats on an enterprise with 50,000 devices.

Microsoft Defender for Endpoint has not saved us costs. It is a Microsoft product.

Microsoft Defender for Endpoint has reduced our time to detect and respond. By going from a manual process to an automated process, depending on the severity, the time reduced has gone from minutes and days to seconds.

The endpoint detection of threats is valuable. The initial detection of things like ransomware and viruses and being able to shut down machines immediately and stop a threat is valuable. We can stop a threat at a source versus allow it to propagate it across the network.

The product itself does not necessarily need improvement, but the support and implementation of the product are the disaster cases. Instead of being able to go back to Microsoft and ask how to do something, we have to work with a vendor who does not exactly know how to do that and has to go to Microsoft to say, "How do we do this?" so that they can answer our questions. There are a lot of things in relation to various compliance standards such as CIS. The primary levels of support of Microsoft do not know or cannot implement that. Working through vendors is time-consuming. It is a painful process to get back to them to get the answers.

I have been using Microsoft Defender for Endpoint for three years.

We have never seen any downtime in it, so it is incredibly stable.

It is incredibly scalable. However, its ability to bind things into the groups on its dashboard is limited. You can see your 50,000 machines empire, but dividing it into regions, and dividing it into subgroups and management areas is very limited.

It is deployed across the world. There are 250 sites worldwide with 50,000 devices.

I would rate their support poorly. I would rate them a two out of ten.

Negative

The history would be a Symantec product, but I do not remember what it was. Then we went up through Azure ATP to Microsoft EDR. 

I was involved in its deployment and initial setup, but I was not a part of PoC at the time. The deployment was very easy. We pushed it out with SCCM.

Our implementation strategy was PoC, small user groups, and then wide or regional deployments.

We have on-premises and cloud deployments. It is an endpoint protection platform. It goes on any endpoint that we have or that we have running. It could be an endpoint that is sitting in the cloud. It could be an endpoint that is sitting on-prem. We use Azure, GCP, and AWS. There is also some limited rack space from IBM.

We used CDW.

We have reduced man hours using the product. We have definitely been able to leverage automation with it more than other products that we have used previously and other products that we are using.

I recently switched from education to private business, and all I can say is that private business licensing from Microsoft is not cheap until you hit certain quantities or scale. That does not mean that it is not comparable to other industries. It is similar pricing, but it is still crazy to me how much you pay for a client. I feel it is high, but it is in line with other vendors.

We evaluated Cortex XDR, Carbon Black, and QRadar or whatever that solution was from IBM.

The Microsoft ecosystem is the main difference. Everything under the umbrella of the Microsoft security toolkit makes life easier when all the systems talk together nicely.

To those evaluating this solution, I would advise first figuring out what your needs are. Figure out what levels of granularity you need in the system to see if it will support your needs. For example, if you have something like department-level control over devices, you might want to look at another system versus a central security solution that controls all devices. Beyond that, make sure your machines have the resources necessary to support the features you turn on in the environment. A lot of the resources in Microsoft Defender for Endpoint can be shut down for slower machines and older machines.

I would rate Microsoft Defender for Endpoint a solid nine out of ten.

We use it to protect our servers and endpoints, which include our employees' laptops and our own endpoint portal, where we see the single pane of glass reports. It is our first line of defense.

We have seen improvement in all our endpoint vulnerabilities, which is very crucial for us. If this had not been implemented, we would be in trouble because our endpoints would be unprotected. It has definitely improved the security posture of our organization.

Also, automated investigation, protection, and alerts have affected our security operations in a positive way. We get to see the vulnerabilities quicker, and we get to see the root cause analysis as well.

Defender for Endpoint has also eliminated having to look at multiple dashboards. The Endpoint portal is sufficient. It is easier for our security operations team to look at the vulnerabilities and reports and plan for remediation actions.

In addition, the moment the solution's threat intelligence provides a suspicious IP or a suspicious URL, we block it right away. We are more secure. It has helped our security operations detect things in advance and preempt any vulnerabilities.

We have seen productivity gains in terms of the mean time to resolve issues, on the order of 20 to 30 percent. We have the unified dashboarding and reporting, the investigation, and automated remediation. Saving 20 percent of our time translates to saving money.

The detection features are valuable, as is the fact that it is easier to port these logs into Sentinel. That is also useful for us. It is more comprehensive.

The visibility into threats that Defender for Endpoint provides us with is quite deep and mature. The threats that we find help us understand our vulnerabilities and remediate them if required.

Another very important point is that it prioritizes threats across our enterprise. This is important; the solution is the first line of defense. Defender for Endpoint is very crucial for our defense, considering that we all work remotely.

We also use Defender for Cloud, Purview, and Microsoft Sentinel; all of these are integrated and go into Sentinel. It was easy to integrate them because we are using Azure Cloud, and all of them are native to Azure Cloud. The connectors also make it easy. The fact that these solutions work natively together, providing coordinated detection and response, is very important to us. That is precisely why we got into Azure. This does provide us with a comprehensive view of the threats, incidents, alerts, investigations, and threat-hunting processes. Overall, it gives us multiple ways of securing things.

If the solution could be integrated more with Defender for Cloud, to be more unified, that would help. It is good now, but even more integration could be done with Defender for Cloud. We see two different portals. If Defender for Endpoint could be ported to the CSPM, Defender for Cloud, that would make things even easier for us.

I have been using Microsoft Defender for Endpoint for three years.

We have never had any downtime or any other issues.

We have scaled up to 3,000 endpoints, and there is scope for it to be scaled more. When more employees join or more departments come in, we'll be scaling up.

Defender for Endpoint's technical support is fairly good. We haven't encountered many problems with them. We initially had some problems when we integrated Sentinel, but that was resolved internally.

Positive

We did not have another EDR solution. We started with Azure.

The deployment was straightforward because it's all native. We are integrating within the Azure environment, so it is easy.

This solution specifically would have taken a week or so to deploy, but it was part of our overall deployment along with the other Microsoft products. After a week, we started utilizing or pushing the data into our security operations.

We had multiple servers and laptops that were endpoints to be protected by Defender for Endpoint, almost 3,000 endpoints. We had to go one by one. Initially, we implemented 500, and eventually we built on top of that.

It doesn't require much maintenance unless we add more endpoints. That's when we need to push it. Otherwise, there is not much activity involved.

It was all done in-house and required three full-time resources.

We have easily seen 20 to 30 percent savings, year on year.

They would have definitely evaluated other solutions, but the clear preference for a native solution is what made this stand out.

A single-vendor security suite has its advantages in terms of ease of porting, ease of connecting to the SOC, and also dashboarding. For ease of use, a single vendor strategy is valuable. But cost-wise, if you go for multiple vendors, you may be able to negotiate the cost, but that approach makes things difficult to integrate.

It detects suspicious malware and credential access issues, and it even maps to the Mitre ATT&CK framework. It's a pretty good product. Try it out and implement it as soon as possible.