Network and security complexity are rapidly increasing. Legacy networks are straining to support today's hybrid IT environments, a mix of on-premises, cloud, and SaaS technologies, as well as real-time, bandwidth-intense collaboration services and applications required by hybrid work. As organizations adapt to an unprecedented rate of change, IT teams are grappling with a lack of automation and integration between technologies, a lack of broad and deep visibility, widening skills shortages, and increasingly complex licensing.
SD-WAN offers connectivity, continuity, and cost benefits. However, as both network edges and the attack surface increase, SD-WAN also creates management, security, and visibility challenges.
ExtremeCloud SD-WAN is a flexible, secure solution that delivers the benefits of SD-WAN, while reducing risk, simplifying operations, and improving productivity with Unified Management, Fabric to the Edge, and best-in-class Application Performance Management packaged as a cost-effective OPEX subscription.
ExtremeCloud SD-WAN was previously known as Ipanema SD-WAN.
Our primary use case for the solution is focused on remote branches. The solution is very useful if customers have multiple retail offices and branches, and it's really good on the scale.
The solution is very scalable, and the business model is good because it provides a solution as a service. For example, we don't pay for the hardware, we only pay for the subscription, and they provide the hardware and everything else.
The customer service and support team could be improved, and the solution could be more affordable.
We have been using the solution for approximately one year.
The solution is stable.
I cannot comment on scalability as we do not have experience measuring this. However, we currently have three users utilizing this solution as network engineers.
Customer service and support need better response times and documentation. I rate them a seven out of ten.
Neutral
The initial setup is straightforward. However, some complications regarding more features or configurations require technical knowledge. With internet connectivity available, the initial setup takes approximately one hour.
We pay a subscription fee annually for our license.
I rate the solution an eight out of ten. The solution is good, but the customer service and support team and the price could be improved.
