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Grande Enterprise Voice Services [EOL] Reviews

Vendor: Astound
5.0 out of 5
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What is Grande Enterprise Voice Services [EOL]?

Grande's core voice network is built on Nortel DMS 500 and soft-switching network. As one of the first competitive local exchange carriers to establish our own network in Texas after the 1996 Telecom Deregulation Act, we have a proven track record serving the communication needs of residential, business, and carrier customers. Most importantly, we are committed to providing the best customer and technical service while providing innovative solutions for your telecom needs.

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Buyer's Guide
Hosted and Cloud Based VoIP
March 2026
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Helped 884,976 peers since 2012
 
 
Key learnings from peers
Last updated Mar 26, 2026

Valuable Features

  • "It has been a very good product for us, but you need to have a reliable internet provider because this system does use the internet."
  • "We use our voicemail and all of us love the fact that we all have it emailed to us as well, getting it on our phones. A lot of our people travel, and it's a lot easier for them because they're always checking their email. It's easier to listen to it there rather than having to dial into the phone and put their codes in and go in and retrieve messages."

Room for Improvement

  • "The sound quality was different. It wasn't necessarily worse or better, it was different in the sense that it sounded like the sound was in a tunnel."
  • "The sound quality was different. It wasn't necessarily worse or better, it was different in the sense that it sounded like the sound was in a tunnel."

Pricing

  • "Pricing is much better on this product. The licensing would apply to us in the sense that we pay per actual phone device. We have to pay for that many licenses so we get that many phones. It has saved us $300 a month."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Hosted and Cloud Based VoIP Buyer's Guide for additional reliable information.

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Hosted and Cloud Based VoIP
 
Grande Enterprise Voice Services [EOL] Reviews Summary
Author infoRatingReview Summary
Accounting Manager at Evergreen Exhibition5.0We switched to this VoIP for phone services, saving $300 monthly. Voicemail-to-email and calls to cell phones are invaluable, despite occasional tunnel-like sound quality. It's been a 10/10 product for our company, especially with reliable local support.