| Product | Mindshare (%) |
|---|---|
| Getronics Desktop Outsourcing | 3.0% |
| Atos Desktop Outsourcing | 13.6% |
| Northrop Grumman Desktop Outsourcing | 9.4% |
| Other | 74.0% |
| Author info | Rating | Review Summary |
|---|---|---|
| Founder / CEO at a tech company with 10,001+ employees | 5.0 | I led global Desktop Management outsourcing, building crucial tools and processes like a centralized knowledge base to manage 6,000 monthly calls and ensure high uptime. However, ITIL guidelines occasionally slowed urgent tasks. |