Aruba Airwave Reviews

Aruba Airwave shows good ROI with reduced troubleshooting time for engineers, enhancing productivity and saving money. Some report cost savings up to 50%, though others find it takes three years to recoup the investment due to hardware costs. Users benefit from consistent engineering experience without repetitive training, leading to fewer problems without creating trouble tickets. Quantifying ROI is challenging, but efficiency and less downtime are notable advantages. Some users express difficulty seeing ROI in early versions.

Aruba Airwave's pricing and licensing receive mixed feedback from users. Some find it flexible and affordable, noting its lifetime warranty and favorable comparison to competitors like Cisco and SolarWinds. Others consider it expensive, especially for wide-ranging networks, with a requirement for device-based licensing and redundancy options. The licensing cost reportedly increased over time, but users appreciate having various pricing options and a straightforward cost structure. Overall, opinions on affordability vary based on specific needs and setups.

• "Aruba Airwave is an expensive solution."
• "The tool is expensive. If one is bad or expensive, and ten is very good or cheap, I rate the product's price as a six."
• "The licensing is on an yearly basis."

Aruba Airwave is primarily used for managing and monitoring networks, especially in environments with high-density deployments like education, healthcare, and financial institutions. It offers control over access points and enables network troubleshooting. Users manage configurations and enhance RF settings through the platform. It's valued for reporting capabilities and providing comprehensive network visibility. Most customers use it for administration tasks, monitoring data usage, visualizing network layouts, and managing various devices, including Wi-Fi networks.

Aruba Airwave's customer service scores high for friendliness and multilingual communication, rating 8/10. Technical support is generally commendable, with quick escalation to experienced personnel and good problem resolution, yet faces criticism for slower response compared to Cisco. There are challenges with ticket integration and delays in escalation, but rated between 6 to 10 by users. Cooperation could improve, but lack of downtime impact on business is appreciated. Local support is praised as perfect.

Aruba Airwave's initial setup is often described as straightforward and easy, taking anywhere from 30 minutes to a few days depending on complexity and experience. A virtual machine template and detailed documentation facilitate installation. Some note that experience with wireless networks simplifies the process. Deployment usually requires one or two people. While some encounter complexity with cloud integrations or updates, others appreciate its simple configuration compared to alternatives like Cisco.

Aruba Airwave is deemed scalable by various organizations, with licensing as a key factor. Scalability depends on hardware and device-specific licenses. It supports medium to enterprise-level deployments, handling a broad range of users. Staff requirements for maintenance are minimal, and while some have reached capacity, others see ample room for network expansion. Different organizations have expressed confidence in its ability to grow alongside their needs, despite a preference in some cases for different solutions.

Aruba Airwave is frequently rated high for stability with many praising its reliability. Users often rate its stability between nine and ten out of ten. While there are occasional issues with performance, especially in crowded areas, the platform is generally stable. Some experience downtime due to cloud hosting, but it remains a hands-off tool that functions dependably for most, accommodating seamless integration and accurate monitoring.