Aruba Airwave provides a comprehensive overview of the network's overall health. However, if you need to configure settings, it's best to do so directly on the device. Airwave is more focused on providing statistics and generating reports rather than assisting with configuration tasks.
Telecommunication Engineer at Vendoamr
Provides a comprehensive overview of the network's overall health with an error log
Pros and Cons
- "The most valuable features are the error log and intrusion log. It also provides an overview of your assets. It gives a good database for wireless coverage."
What is our primary use case?
What is most valuable?
The most valuable features are the error log and intrusion log. It also provides an overview of your assets. It gives a good database for wireless coverage.
What needs improvement?
The tool should keep up with upgrades once or twice a year. Some security issues are coming.
For added protection, it does not interact with the Internet. You can use it with the controller Infiniti, which may provide some AE solutions. The licensing fees are also quite expensive, as enterprise licensing is required for every AP used.
Configuring options for better integration with configuration management would be beneficial. This becomes particularly annoying when assisting customers, as direct access to the controller—whether physical or virtual—is essential for troubleshooting and examining settings. However, it's cumbersome, especially when you lack direct access to the network. If it's your infrastructure, it's manageable, but providing services for a third party becomes challenging due to limited network access.
For how long have I used the solution?
I have been using Aruba Airwave as a partner for five years.
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What do I think about the scalability of the solution?
The solution's scalability depends on the hardware. If you need to expand, you should have more processors available.
What's my experience with pricing, setup cost, and licensing?
The solution has a one-time price you need to pay for every device you want to monitor. It depends on the customer because we offer various pricing options. The price ranges from around one hundred euros per device for a personal license, but there may be variations depending on the features and requirements.
In many countries, it is expensive for smaller schools looking to upgrade. However, larger institutions may find it more manageable, and it competes favorably with Cisco, offering a more cost-effective solution.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Chairman at Gracon Services, Inc.
It helps us troubleshoot and get to the root cause of the issues.
Pros and Cons
- "AirWave definitely helps us troubleshoot and get to the root cause of the issues. It gives you an excellent indication of what's going on within your network at different locations. You can get to the area, take a look at the AirWave analysis, and make informed decisions."
- "Cost is always a big issue for partners."
What is our primary use case?
AirWave is popular in K-12 education. It's typically used for high-density or larger deployments. It's really not a product for small businesses or small concentrations of APs.
What is most valuable?
AirWave definitely helps us troubleshoot and get to the root cause of the issues. It gives you an excellent indication of what's going on within your network at different locations. You can get to the area, take a look at the AirWave analysis, and make informed decisions.
It comes with additional accessories that you can use to measure the distance between access points. There's a lot you can do with AirWave in terms of tracing and ongoing analysis between sites. It's very robust. You do have to know what you're doing, but Aruba has training.
What needs improvement?
Cost is always a big issue for partners.
For how long have I used the solution?
I have been using Aruba AirWave for seven-plus years.
What do I think about the stability of the solution?
AirWave is entirely hands-off, and it just works.
What do I think about the scalability of the solution?
Aruba AirWave is highly scalable. It's based on licensing, and it's deployed in a larger environment, so you get a better return on investment. The number of users is usually around 1,000.
How are customer service and support?
When you call Aruba with a serious issue, they quickly escalate you from the help desk level to the semi-engineering level. That's the other thing we like about Aruba. You can access more experienced support personnel pretty quickly.
How was the initial setup?
AirWave is fairly straightforward to set up if you have some experience in wireless networks. It can be fine-tuned. For instance, if you have an environment where students need to use a particular application, you can prioritize that application.
One person is enough to install and effectively troubleshoot it. A single person can manage an entire small college.
What was our ROI?
We support a variety of customers from commercial to K-12 education. If I train my people in the Aruba product, that person can dial in with the Aruba tools. They don't need to learn, relearn, reconfigure, etc. It's the same engineering experience, so I don't need to hire and train as many people. It's hard to precisely quantify the return on that.
The end-user gets a return on investment because they have fewer problems, and they don't need to create a trouble ticket. It's also hard to gauge the return they get from a lack of problems, but generally, I would rate the ROI 10 out of 10.
What's my experience with pricing, setup cost, and licensing?
I rate AirWave eight out of 10 for affordability. The price depends on the environment, the number of drops, and the years of support you're purchasing.
What other advice do I have?
I rate Aruba AirWave nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Aruba Airwave
June 2025

Learn what your peers think about Aruba Airwave. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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Head Of Technical Department at Modern establishment for supply and trading
Good for monitoring, but is missing a dashboard for easy configuration
Pros and Cons
- "I want a management solution to manage and monitor everything from a single dashboard. This is not there with Airwave."
What needs improvement?
Working with Airwave, I want a management solution to manage and monitor everything from a single dashboard. This is not there with Airwave. It would also be good if Aruba could enhance the simplicity of adding configurations. I must make configurations in many steps when configuring Airwave to add any switch.
What do I think about the stability of the solution?
Aruba Airwave is stable. If a device is added, it's stable.
What do I think about the scalability of the solution?
If we need to scale Airwave, we must extend the server resources.
How was the initial setup?
The solution is easy to set up. When deploying the solution, we download the VM or the Airwave software from Aruba software support. We then check the server's prerequisite memory, RAM, hardware, CPU, and so on. After that, we upload the VM as an ISO on the server. After uploading the VM, we perform initial setups such as management ID and gateway and enable the HTTP to enter the server's UI. After that, we can open the Airwave GUI and configure it to version two or three. We then add or collect any devices after configuring the protocol and add switches, wireless controllers, or access points.
The initial setup takes 30 minutes. The time taken to add devices depends on the number of devices. It takes five to ten minutes to configure one device.
What about the implementation team?
I deploy the solution by myself. If the site is big, we can get another engineer. But the configuration is very simple. If we have a lot of switches, the configuration can be made into a template and pushed to all the switches. After that, we can add the devices.
Maintaining the solution is only required in an SMB. If an engineer has configured the solution for an SMB and, for example, used an incorrect password, the device will not appear in Airwave. The engineer will then modify the configuration or remove and add the configuration to check or see what the gap in the configuration is. But this is only for SMB configurations.
What's my experience with pricing, setup cost, and licensing?
We must buy a new license to connect more devices to scale up the solution. If we have ten switches, we'll need ten licenses. If we have one wireless controller and ten switches, we'll need 11 licenses. The licensing price for Airwave is less than Cisco. None of our customers have complained about the cost of this license. Since it's a virtual license, it has a low cost.
What other advice do I have?
If a customer has a solution from any other vendor and needs to change, we recommend Aruba Switches, such as 2930F or 2930M. We recommend Airwave because Airwave can be a physical appliance on-prem and manage all network devices, switches, and access points. It can be a wired or a wireless solution. If the switches or access points are Aruba, the solution can read it. But if they are from any other vendor, Airwave can only monitor them.
Compared with competitors, Airwave can work with vendors other than Aruba, such as Cisco. But the solution will be for monitoring only. Aruba switches can be managed from Airwave. Cisco DNA, however, is only for Cisco and not third-party solutions. Airwave is already a third-party management solution, which is a big issue since its cost is less than Cisco's. The Airwave license is not required from the switch side, only the Airwave side. Other vendors require the license from the management solution and switch sides.
We recommend Airwave when the customer has a lot of different vendors in switching or wireless. We can recommend Aruba Airwave to manage the whole network. We can manage your network, wired or wireless. I rate Aruba Airwave a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Tech Lead at a agriculture with 10,001+ employees
Well priced with an easy implementation but sometimes the troubleshooting is hard
Pros and Cons
- "The solution is not overly expensive."
- "We sometimes have problems with troubleshooting between the GUI and the CLI manipulation."
What is our primary use case?
We're using Airwave for wireless connections. We use the solution for monitoring.
What is most valuable?
The implementation is very easy and very user-friendly.
The supervision is very interesting. Our supervision team uses AirWave for the monitoring of our access points. We have 1,300 sites, and on every site, we have some more access points.
The solution is not overly expensive.
What needs improvement?
We sometimes have problems with troubleshooting between the GUI and the CLI manipulation. Sometimes when you change something with the CLI screen, it is impossible to synchronize the information with AirWave. When you enter the AirWave interface, you can choose to configure with CLI; however, when you make this configuration with CLI, it's not possible to synchronize the information with the controller.
What would be interesting would be to have maybe some functional permit to make changes on the wireless access points and put in some commands to make synchronization possible between the access point and the controller. We need something which can permit us to make changes on the AirWave controller and also on the CLI. Sometimes, we can't make the change with the controller, yet we have access to the access point. And when we connect to the access point, we can make changes in the CLI screen. However, the problem is synchronization.
It might get overloaded if too many people are on the WiFi.
The user interface sometimes is not very clear. When you want to apply something on a site or on all your access points, it's not simple. We need better notifications.
For how long have I used the solution?
I've been using the solution for maybe ten years. I've used it for a long time.
What do I think about the stability of the solution?
Sometimes we have some problems with performance when we have one access point in a room where there are many people for a meeting. Sometimes they have problems with performance since many people use the WiFi. So, when they are in the same room and connected to the same access point, we get some performance problems.
What do I think about the scalability of the solution?
In terms of scalability, the ability to scale depends on the company. That said, Aruba doesn't explicitly explain the scalability.
We are migrating to something else at this point. We're going with a solution that offers full WiFi.
Which solution did I use previously and why did I switch?
We're migrating to a new solution.
WiFi is very, very important for us now, and we want to go to a cloud solution that can facilitate the deployment of the access points. Now, when we deploy the access point, we have to configure a virtual controller on every site since when you create a cluster of access points, you have to configure a virtual controller. The virtual controller is connected to the AirWave for the update of the firmware.
How was the initial setup?
The setup is easy. That said, we don't install AirWave every time. It's just a one-time install and after, we make some updates.
What's my experience with pricing, setup cost, and licensing?
The pricing is fine. It doesn't cost too much. You do not have to pay more for extra features.
What other advice do I have?
We're an Aruba partner.
My advice to others is to prepare the templates correctly. Also, companies need to be sure that they have the correct firmware to make the cluster. Sometimes, on our site, we had tried to extend the wireless facility and we have had problems as the firmware is not good.
I'd rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Solutions Architect at a construction company with 10,001+ employees
Specifically designed for Wi-Fi solutions
Pros and Cons
- "Aruba Airwave provides a robust solution for monitoring and configuring Wi-Fi networks."
- "I would try to integrate more products from different vendors in future releases. Because that's really good features that Aruba Airway has, but it's so limited."
What is our primary use case?
I'm a network architect, so I usually propose Aruba Airwave to my clients. I configure it regularly.
I use Aruba Airwave for the management and monitoring of Aruba products. Aruba offers two solutions for management: Aruba Airwave and Aruba Central. They both provide configuration and management capabilities. However, Aruba Airwave is specifically designed for Wi-Fi solutions. Aruba Airwave is more powerful compared to Aruba Central.
What is most valuable?
The best feature of Aruba Airwave, in my opinion, is its ability to work with multiple vendors. It supports a wide range of products, including those from other brands like Cisco. However, compatibility should be checked before configuring non-Aruba devices. Additionally, Aruba Airwave provides a robust solution for monitoring and configuring Wi-Fi networks.
What needs improvement?
There is room for improvement in the monitoring capabilities. Aruba can offer to monitor the product; it can offer a better solution for my network.
In future releases, I would try to integrate more products from different vendors. Because that's really good features that Aruba Airway has, but it's so limited.
For how long have I used the solution?
I have been using Aruba Airwave for about six to seven years.
Which other solutions did I evaluate?
I also prefer using Aruba Central.
What other advice do I have?
Overall, I would rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems and support engineer at Lan to Wan
Offers good dashboard and simplicity
Pros and Cons
- "The most valuable features of the solution are its dashboard and simplicity."
- "The tool's expensive nature is an area of concern where improvements are required."
What is our primary use case?
I use the solution in my company for network management and monitoring.
What is most valuable?
The most valuable features of the solution are its dashboard and simplicity.
What needs improvement?
The tool's expensive nature is an area of concern where improvements are required.
The product's scalability can be improved.
For how long have I used the solution?
I have been using Aruba Airwave for four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
In the future, I may plan to increase the number of users of the tool.
The scalability of Aruba Airwave supports our network growth since my company uses Cisco tools with it. Cisco is more scalable than Aruba.
Around nine people in my company use the tool.
How are customer service and support?
The technical support for the solution is very good. I rate the support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I work with Cisco, Extreme Networks, and Juniper. I chose Aruba over Cisco because it offers cheaply priced products.
How was the initial setup?
The product's initial setup phase is really easy to use.
The product's deployment phase can be completed in a few hours.
The solution is deployed with the help of private cloud services on the Google Cloud Platform.
One person can deploy the solution.
What about the implementation team?
I deployed the tool in my company.
What was our ROI?
I have seen some cost-saving benefits of up to 50 percent after using Aruba Airwave in my company.
What's my experience with pricing, setup cost, and licensing?
The tool is expensive. If one is bad or expensive, and ten is very good or cheap, I rate the product's price as a six.
What other advice do I have?
Aruba Airwave's real-time monitoring impacted our company's operations as it can be done quickly.
My company does not use any AI features associated with the product.
I recommend the product to others who plan to use it since it offers a good dashboard and simplicity, and after considering the time needed to deploy it.
My company doesn't need to do any maintenance of the tool.
I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer:
Sales Executive at Intelys Technology Africa
Scalable product with good technical support services
Pros and Cons
- "The technical support services are good."
- "We encounter delayed ETAs in the manufacturing of hardware."
What is our primary use case?
We use the product to provide a wireless network experience for transforming secure and high-quality data.
What needs improvement?
We encounter delayed ETAs in the manufacturing of hardware.
For how long have I used the solution?
We have been using Aruba Airwave for four and a half years.
What do I think about the stability of the solution?
I rate the product’s stability a six out of ten. It is hosted on the AWS cloud; sometimes, we receive a notification that the platform is down.
What do I think about the scalability of the solution?
The product scales efficiently after enabling the IPAPI feature. It is suitable for medium to enterprise businesses. I rate its scalability a ten out of ten.
How are customer service and support?
The technical support services are good. They respond to any technical case for assistance.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate the initial setup process a seven out of ten. We deploy it on-premises and on the cloud as well. It takes a lot of time to build the controller license. The implementation time depends on the complexity of the customer’s environment.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a five out of ten.
What other advice do I have?
I rate Aruba Airwave an eight out of ten. They are continuously improving the product. It integrates well with Aruba Central, giving full visibility and control of the environment. We can troubleshoot complex site issues using it. It also offers security elements for intrusion detection, intrusion prevention, firewalls, controllers, and gateways.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Good scalability with an easy initial setup process
Pros and Cons
- "The solution's initial setup process is straightforward."
- "Its pricing and support could be improved."
What is our primary use case?
We use the solution for network and access points.
What needs improvement?
The solution's pricing and support could be better.
For how long have I used the solution?
We have been using the solution for a few months.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have 140 users and two administrators for the solution in our organization. It is a scalable solution.
How are customer service and support?
The solution's technical support is good. Although, we encountered issues while raising the tickets with errors related to integration with other products. The team should cooperate more to help us integrate different solutions.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, but it is cheaper than Cisco.
Which other solutions did I evaluate?
I evaluated Fortinet before.
What other advice do I have?
It is a good solution. I rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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