Developed Ecosystem to manage end to end enterprise infrastructure monitoring.
1. Implemented event management using ITOM module which is integrated with Solarwinds, Nagios, Manage Services, Splunk, ITBM Tivoli Monitoring tool
2. Auto cut incident ticket and run automated workflow using ITOM module to auto resolved ticket
3. Data center migration from DC to Cloud using ServiceNow Service Request, Incident, Problem, Change Request, Business Service Mapping, Workflow and Release Management
4. Employee on boarding to offboarding process and assign project task using HRSD and ITBM module
Same Process
