2019-10-21T21:52:00Z

What is your experience regarding pricing and costs for Webex?

Julia Miller - PeerSpot reviewer
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43 Answers

Robinson Maina - PeerSpot reviewer
Real User
Top 10
2024-02-28T09:32:32Z
Feb 28, 2024

Webex is a cheaply priced tool.

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NS
Real User
Top 5Leaderboard
2024-02-12T04:07:59Z
Feb 12, 2024

I rate the product price a five on a scale of one to ten, where one is high price, and ten is low price.

Ahmed  Helmy - PeerSpot reviewer
Real User
Top 5
2024-02-02T16:16:17Z
Feb 2, 2024

I rate the platform's pricing a six out of ten.

Taha Khaleel - PeerSpot reviewer
Real User
Top 5Leaderboard
2023-09-01T09:17:19Z
Sep 1, 2023

We purchase the product's yearly license. It is expensive.

Ehsan Emad - PeerSpot reviewer
Reseller
Top 5Leaderboard
2023-05-26T16:30:27Z
May 26, 2023

The price of Webex is in the middle range compared to the market.

DharmeshPatel - PeerSpot reviewer
Real User
Top 5
2023-05-26T04:54:19Z
May 26, 2023

The solution is low-cost for a hybrid model.

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Darshan Makhecha - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-07-25T10:53:59Z
Jul 25, 2022

I don't have information on Webex pricing because I'm just a user, and I wasn't involved in purchasing the product, but from 2015 to 2020, in my previous company, I used the paid version of the tool, but today, in my current company, it's the free version of Webex that's being used.

Jaison V - PeerSpot reviewer
Real User
2022-03-25T10:30:26Z
Mar 25, 2022

I am not involved with the licensing.

Clara Chen - PeerSpot reviewer
Real User
2022-03-23T10:42:23Z
Mar 23, 2022

For me, there is no licensing fee.

RS
Real User
2022-03-16T10:28:00Z
Mar 16, 2022

Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex.

DB
Real User
2022-02-09T11:31:29Z
Feb 9, 2022

I am not aware of the pricing details.

Tichaona Ndoreka - PeerSpot reviewer
Real User
Top 20
2022-02-04T12:46:35Z
Feb 4, 2022

There is an annual license required for this solution.

NR
Real User
2022-02-02T19:25:33Z
Feb 2, 2022

We pay a yearly license for Webex.

TD
Real User
2022-01-17T06:06:20Z
Jan 17, 2022

I am using the free version of Webex.

KV
Real User
2022-01-14T21:19:21Z
Jan 14, 2022

Webex is very expensive.

TY
Real User
2022-01-13T17:24:14Z
Jan 13, 2022

I can't speak to the cost. I don't handle the billing aspects of the solution.

DO
Real User
2022-01-12T15:11:31Z
Jan 12, 2022

Earlier, Webex was relatively expensive. However, now that there is more competition in the market, they have lowered the price and added more features to match Zoom. Cisco comes up with new updates and features every month. More features, and now they have acquired some companies and put together some features that others don't have. They acquired Slido and integrated some of its features.

YK
Real User
2021-12-28T20:11:00Z
Dec 28, 2021

This is an expensive product compared to Teams and it should be cheaper.

AR
Consultant
2021-12-27T20:27:00Z
Dec 27, 2021

Some companies we do business with have the paid version of Webex, and we use it to connect to them, but we just use the free version.

TN
Real User
2021-12-27T18:08:00Z
Dec 27, 2021

The price of Webex was reasonable.

KC
Real User
2021-12-09T09:27:58Z
Dec 9, 2021

There is a subscription needed to use this solution and we pay approximately $5,000 per year.

JG
Real User
2021-12-09T04:17:00Z
Dec 9, 2021

I find the solution to be very expensive. The software, licensing and hardware add up significantly. I do not have the licensing figures offhand, but the prices vary with the features one wishes to add to the license. There exists the option of a free license for one-on-one or one-on-two video calls, but adding more people requires one to upgrade his license. The licensing fees vary with the features one utilizes, web or call conferencing incurring a basic licensing fee. An upgraded license is required if one wishes to add a mobile app or conference. There is, yet, a separate license for integrating one's computer, cell, office or desk phone. We are talking about a sort of unit for each of the features, different licensing fees applying for those which are basic, intermediate and complete. I believe these range from $120-$130 up to $700.

SV
Real User
2021-12-07T21:12:48Z
Dec 7, 2021

I use the free version of the solution. I don't pay for licensing at this time.

WR
Real User
2021-11-15T10:42:05Z
Nov 15, 2021

We paid for our Webex license as a bundle.

CM
MSP
2021-11-11T15:50:21Z
Nov 11, 2021

The price of the license for the solution could be less expensive.

VC
Real User
2021-11-08T09:45:29Z
Nov 8, 2021

We have a yearly license. I think the price of Webex could be cheaper.

Sadam Kherisat - PeerSpot reviewer
Real User
Top 10
2021-10-11T15:19:57Z
Oct 11, 2021

I believe the license to be monthly.

AdemolaOlamide - PeerSpot reviewer
Real User
Top 10
2022-02-21T09:53:00Z
Feb 21, 2022

We didn't pay for this license. We just use it to connect to specific meetings. It's just a free version that we leverage.

DL
Real User
2022-02-11T12:22:43Z
Feb 11, 2022

I'm on a yearly subscription of Webex.

KL
Real User
2022-01-23T17:06:21Z
Jan 23, 2022

I believe we pay for an annual subscription to Webex.

JT
Real User
2021-12-15T01:40:00Z
Dec 15, 2021

My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools.

GJ
MSP
Top 10
2021-12-14T19:23:00Z
Dec 14, 2021

I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings.

AA
Real User
2021-12-13T11:17:00Z
Dec 13, 2021

There are licenses for business to use the solution but for end-users, there is not.

HL
Real User
2021-12-06T16:17:39Z
Dec 6, 2021

Webex is expensive, especially compared to Zoom or Google.

KR
Real User
2021-11-24T10:03:38Z
Nov 24, 2021

There is a license needed to use this solution.

PC
Real User
2021-11-09T11:49:12Z
Nov 9, 2021

My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version.

YS
Real User
2021-11-05T13:32:08Z
Nov 5, 2021

In terms of the licensing part, sometimes we don't understand the product line. It's a major difference between Cisco and Zoom. Zoom is more straightforward in terms of licensing and how costs are laid out. The solution is subscription-based. The product is expensive. Recently, during the pandemic, they came up with some promos however, otherwise, in a normal scenario, it is expensive.

DG
Real User
2021-11-02T10:34:51Z
Nov 2, 2021

There are no licensing fees.

AN
Real User
2021-09-23T11:07:00Z
Sep 23, 2021

Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price. It's not very competitive with a product like Microsoft Teams because that is bundled with Microsoft 365, so the price will be lower. With SMBs, we face an issue when we try to sell Webex as a stand-alone product. It's easier to sell if it is packaged with Cisco infrastructure, IP phones, CallManager, and everything else. So they need to consider the needs of SMBs in their pricing.

AS
Consultant
2020-06-30T08:17:34Z
Jun 30, 2020

The licensing costs are usually billed on a subscription basis, however I don't know whether it's monthly or yearly. I also don't know the exact costs to our organization. I'm only aware that it's a subscription-based model. There aren't any extra costs on top of the standard licensing fee that is charged.

MS
Real User
Top 20
2020-04-23T10:13:39Z
Apr 23, 2020

The pricing of this solution is fine and I am satisfied with it.

DharmeshPatel - PeerSpot reviewer
Real User
Top 5
2020-04-13T06:27:36Z
Apr 13, 2020

Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan. There is an unlimited plan available as well. In general, this is not an expensive solution. The price improves with the number of licenses that are purchased.

reviewer1205559 - PeerSpot reviewer
Real User
Leaderboard
2019-10-21T21:52:00Z
Oct 21, 2019

The cost of installation is free and it is not required to install anything since it is a cloud service. The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users. It becomes much cheaper when used by the entire company.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces. Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
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