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2020-12-13T18:02:24Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering SmartRecruiters?

If you were talking to someone whose organization is considering SmartRecruiters, what would you say?

How would you rate it and why? Any other tips or advice?

11
PeerSpot user
11 Answers
Ghazali Ismail - PeerSpot reviewer
Solution Manager at IKEA
Real User
Top 10Leaderboard
2021-01-19T06:57:43Z
19 January 21

My advice is to try to stick as much as you can to what the product has to offer and keep it simple. If you do that, SmartRecruiters is really ideal and quick to deploy. Sometimes companies or organizations are reluctant to change their processes because they have been familiar with them for many years. The biggest lesson that I have learned from using this solution is that sometimes being simple or a different way of working makes sense for a situation. In terms of the recruitment activities, the young people like how SmartRecruiters actually supports them in their application process. It makes them feel modern, relevant, and current because the application process is so simple and cool, which really makes a lot of difference for companies. The first impression does count when people apply for jobs. They are becoming very strong in this market. In fact, I know them when they were a startup. I saw them at a conference when they first launched the idea. So, I've seen them grow. I also believe in what they are working on in terms of their product development and their thinking of the hiring success. That's the word they use, and SmartRecruiters as a solution supports that. I would rate SmartRecruiters a nine out of ten.

EP
HRIS Analyst at a tech services company with 1,001-5,000 employees
Real User
Top 10
2021-01-12T21:50:25Z
12 January 21

I would recommend this solution. It is a good solution. It works for small companies and large enterprises. It is easy to configure, and you can really adapt it to your own business. I would rate SmartRecruiters an eight out of ten. There are small improvements when it comes to different features, but this is not because the features aren't good. This is because we want to personalize them or adapt them even more for our organization.

MM
Analyst at a comms service provider with 1,001-5,000 employees
Real User
Top 10
2021-01-05T15:45:13Z
05 January 21

It is good for what we need, and it works well for us. I would recommend it, but if you are going to link it with other solutions, be aware that a bit of work might have to be done there. Looking at more AI things like the smart assistant, it looks brilliant for what it is. We haven't been able to make the most of it. At the moment, the majority of our base is working remotely, and we do have a recruitment freeze so that has reduced our engagement with the system. We are mostly using email and Zoom for all the communication, depending on the region and the preferred mode of interview, but it is still the only tool that we use to manage all of our candidates. They've got lots of things on the roadmap for quite a young company. Things could be more efficient, and they're doing all they can to keep up with the change in the market and what we are experiencing, especially over the last year. I would rate SmartRecruiters an eight out of ten.

RM
Recruiter/ Talent Acquisition Volunteer at Alzheimer Society
Real User
Top 10
2020-12-27T09:18:24Z
27 December 20

My advice would be to explore and try different alternatives. It is the time to actually experiment and try a new type of provider out there in the market. It is not all about the pricing. It is about the functionality, return on investment, and amount of time you save in getting a service provider that provides everything at an affordable price. The type of software that is available now is really great. It has changed a lot over the last couple of years. Considering that we are working from home nowadays, it is important to rely on software. I would recommend this solution. In terms of what SmartRecruiters offers and in terms of CRM or HRS and other things, I find it quite good. I would rate SmartRecruiters a nine out of ten.

Jimmy Avery - PeerSpot reviewer
Recruiter at a tech services company with 11-50 employees
Real User
Top 10
2020-12-22T09:49:34Z
22 December 20

For anyone thinking of using SmartRecruiters, I'd say put it up against a few other applicant tracking systems that are really user-friendly, like Greenhouse and Lever, and then see which works best for your organization. In my experience, it pays not to just use the legacy system that's available at the organization when you come in. Like if you're using ADP Workforce Now and it has that applicant tracking system module, don't just use that because you're paying for the overall system. Go with the one that's going to be the best for both recruiting and your applicants. If I had the budget, I would have gone with SmartRecruiters as our main applicant tracking system. On a scale from one to ten, I would give SmartRecruiters an eight.

Katarina Copova - PeerSpot reviewer
HRIS Specialist and HR Data Analyst at a non-profit with 1,001-5,000 employees
Real User
Top 10
2020-12-21T15:25:00Z
21 December 20

The advice is that definitely we would recommend SmartRecruiters. In our case everything has gone very smoothly and we find it very efficient. SmartRecruiters is definitely developing very rapidly with the times, introducing many new features that other customers suggest. On a scale of one to ten, I would give SmartRecruiters an eight. We could say eight to nine, but eight definitely. There still is some room to keep improving the little tweaks. Let's put nine because they are really good at implementing the requirements of the customers. But there still is room for a little tweak, which they take into consideration, but it must have support from other customers, as well.

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Logan Brady - PeerSpot reviewer
Recruiter at a consultancy with 10,001+ employees
Real User
Top 5Leaderboard
2020-12-20T18:00:22Z
20 December 20

I was involved in implementing the solution in my current company here, and that was in just this past May or so. This is my first year using it. We're using the web application of the solution. We're using the most recent version of the solution. I definitely would recommend the solution to other users. What I really like about SmartRecruiters is communication and collaboration between candidates and internal clients or managers. It's a very user-friendly system for end-users and for individuals like myself. I feel like it was easy for internal employees as well to adapt quickly, as long as they used it as much as they should. It's laid out a little bit like a social media platform would be, whether it's Facebook or LinkedIn, which makes the usage very intuitive. Anyone can easily just be able to jump in and start using it within a day. Overall I would definitely recommend looking into implementing it. A negative lesson that I've learned is that it does take time to get people to get to that point with new things. Even though it's more fun, interactive type of a product, Iin terms of a tracking system for end-users and myself, it does take time to get everybody up to speed and just able to get the system where you want it, to where it works for our organization to save time. When we're automating our offer letter process inside the system, we're still having to make some updates regarding that, as we have a bunch of different business units that have changing roles and needs, and sometimes it can take a little bit longer to make that change. It still takes a lot of time to get it where you need to be. However, I don't know if that's exactly focused on SmartRecruiters. That can just sometimes be just the way it is for all implementations projects in general. Overall, I would rate the solution at an eight out of ten.

TB
HR Analyst at Unicoba
Real User
Top 10
2020-12-16T21:27:32Z
16 December 20

If you're interested in using SmartRecruiters, then you have to consider the talent acquisition process culture in the country you're located in so you can make it a more user-friendly platform and create a better experience for the candidates and hiring team. Consider all possibilities. Overall, it was a very nice platform, but it should be more culturally-adaptable. Improving the candidate experience is very important. It was very good to see how the platform works and how easy it became for us to see our data and to analyze the information received. Overall, on a scale from one to ten, I would give SmartRecrutiers a rating of eight.

MP
Global Recruitment Manager at a non-profit with 51-200 employees
Real User
Top 10
2020-12-14T01:21:56Z
14 December 20

In my experience with this solution, there were not many downfalls to it. This is a product that I would recommend. My advice to people would be to just be as prepared as possible. Do your reading. They provide a lot of setup documentation and things that they need from you, so they give you everything, but they will do handholding as well. There's quite a lot of research internally, which is what I discovered from the example I was saying about the delayed implementation. They make it as easy as possible, but there's a certain amount that you have to do at your end at the same time. The biggest lesson that I have learned from using SmartRecruiters is that technology can only take you so far. You can have an excellent system like SmartRecruiters, but if your internal processes are broken, then it's only going to take you so far. It's great to have, but you have to have the internal systems and processes in place as well to really make the most of it. I would rate this solution a nine out of ten.

CM
Human Resources Director, Lake Port Square at Life Care Services
Real User
Top 10
2020-12-13T18:56:20Z
13 December 20

We use an online version of the solution. I would recommend this to other companies that are looking for a solution that is easy to use and offers speedy applications for users. It's all very intuitive, it's easy to set up, and has a very low level of commitment. HR technology keeps evolving. SmartRecruiters continues to evolve their technology too. They don't have the biggest name in the ATS industry, however, they definitely are modern. Overall, I would rate the solution at an eight out of ten.

TH
Talent Acquisition Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 10
2020-12-13T18:02:24Z
13 December 20

I would recommend SmartRecruiters to others who are interested in using it. I would recommend you use the full functionality of the system because it has some great capabilities, you just need to be able to turn on all those features and utilize the system fully. From my standpoint, and from where I was sitting as a talent acquisition manager, the biggest thing that I have learned would be if you're going to implement the system, implement it wholly. Don't do a piece by piece, because you want all those capabilities, and unfortunately, you are limited in that because the organization was doing this on a global basis. We couldn't do everything that we would have liked to have done here in the US. Ideally, I guess there's a lesson learned. For us, it would be, "Can we please just turn all that functionality right out of the gate?", as opposed to phasing it in over time, or if we can phase it in over time. I would rate SmartRecruiters an eight out of ten.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Jul 19, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 12 answers
TH
Talent Acquisition Manager at a manufacturing company with 1,001-5,000 employees
13 December 20
We are using this solution for a combination of things. We use it for sourcing candidates for posted positions, scheduling interviews, and running offers through the system. We are doing everything our of the system.
CM
Human Resources Director, Lake Port Square at Life Care Services
13 December 20
The product was used while I was working at a Senior Living Medical Facility that did independent living. The organization did skilled nursing, and assisted living. When I got there, I came into an environment that was haphazard with recruiting. It was a subsidiary of a larger company, and all of the subsidiaries were doing things a little bit differently. Some had an HCM system, an Oracle-based system, and embedded in that Oracle system was Taleo. Others were just posting on Indeed. The community I came to, was going to the Indeed route. As an applicant in the past, when I'd used Oracle, and I've been a user of HR products throughout my career, it takes me 10 minutes to get through a Taleo-based applicant system, being a user of HR products. You have to watch how it parses your resume, you have to watch all of this stuff. I saw the cost that we were incurring on Indeed. And I made a change over to SmartRecruiters.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jul 19, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 9 answers
TH
Talent Acquisition Manager at a manufacturing company with 1,001-5,000 employees
13 December 20
I wasn't exposed to the pricing. it was handled by the global implementation team.
CM
Human Resources Director, Lake Port Square at Life Care Services
13 December 20
Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years. I don't recall if there were extra costs beyond the main license. Ther might have been for a certain level of extra functionality.
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