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Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What is your experience regarding pricing and costs for Appian?


We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

PeerSpot user
18 Answers
Mason Turvey - PeerSpot reviewer
Robotic Process Automation Engineer at a logistics company with 5,001-10,000 employees
Real User
27 July 22

I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers.

VijayS1 - PeerSpot reviewer
Head of digital transformation at Maantic
Real User
Top 5
22 June 22

The licensing of Appian is less expensive when compared to other BPMs in the market.

CTO Digital Division at a computer software company with 1,001-5,000 employees
Real User
25 May 22

It's a SaaS solution. The solution is moderately priced. I'd rate it a three out of five in terms of affordability. Appian being a complete automation platform, the initial amount covers everything. You then have to pay for specific capabilities separately.

VP Business Development North America at Geko
Real User
Top 5
08 May 22

We are using the open-source version. We only invested in a couple of tests. However, we are using the open-source version which doesn't cost anything.

Practice Head at Tata Consultancy
Real User
12 April 22

Appian has different models of licenses, such as enterprise-wide or user base. The price is less expensive when compared to other solutions and the various models are an advantage. More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model.

Head of Publishing Solutions at a media company with 5,001-10,000 employees
Real User
08 February 22

The price could always be better. The full user license is quite expensive. It's cheap if all you want them to do is look at things, but if more people use an Appian app to update their information, it becomes more expensive. Licensing fees are paid on a yearly basis.

Learn what your peers think about Appian. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
632,779 professionals have used our research since 2012.
AlanGulle - PeerSpot reviewer
Advisory Board Member at Codecon VR
Real User
Top 5
27 December 21

You can't really test the software properly without actually buying the license first. Certification is expensive.

Practice Leader - Digital Process Automation at a computer software company with 201-500 employees
Real User
Top 20
08 December 21

Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition. The pricing is pretty straightforward. If you're going for a cloud-based deployment, there are no additional costs because you're just going to be on the cloud. However, if you're going to deploy it on-premise, you would need to install software, so you might have to procure your own database and servers and everything. The current recommendation, and what most customers are going for, is the cloud because it's easy to maintain. There aren't really any costs except for the licensing.

CTO at a insurance company with 1,001-5,000 employees
Top 20
20 October 21

The product offers flexible licensing options.

Naveen Dundi - PeerSpot reviewer
Solution Design Expert - BPM at Novartis Pharmaceuticals
Real User
Top 20
28 September 21

The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning.

Nyamtseren Batdelger - PeerSpot reviewer
CEO at DigitalWorks
Real User
Top 20
23 August 21

The price of this solution is a little high here in Mongolia.

Senior Technical Consultant at a consultancy with 11-50 employees
24 May 21

The pricing can be a little confusing to customers. Clients sometimes have to lay out their whole set of use cases and get them approved for specific types of licensing— it's on a case-to-case basis. I think that they're very actively working on improving this, but it can be quite difficult to work out the licensing.

Director of national processing at a legal firm with 501-1,000 employees
Real User
04 February 21

The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that.

Manager Software Projects at a computer software company with 1,001-5,000 employees
Real User
Top 20
23 January 21

I don't deal with the financial aspect of the solution. I'm not sure how much it costs or if it is expensive or affordable.

HimanshuTejwani - PeerSpot reviewer
System Administrator and DevOps Engineer at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
04 December 20

There are two ways to buy the Appian. For the on-premises you have to buy the license; or on the cloud, you have to pay per user. It's an enterprise tool and can be used by enterprises only. So it's a very expensive tool.

Abubakar AL Seed - PeerSpot reviewer
IT Senior General Manager at Abdul Latif Jameel
Real User
Top 10
06 October 20

The price should be lower. It's not too expensive but I believe the price could be better.

Deputy Director at a tech services company with 51-200 employees
Real User
29 July 20

The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers.

Uriel Zamora - PeerSpot reviewer
Technical Service Advisor at PPG Industries
Real User
05 July 19

The cost depends on the number of users, although I recommend taking an unlimited license.

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