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2017-09-28T13:54:00Z

What advice do you have for others considering Zabbix?


If you were talking to someone whose organization is considering Zabbix, what would you say?

How would you rate it and why? Any other tips or advice?

ITCS user
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4040 Answers

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Top 5Real User

Zabbix is a powerful, stable and broad-reaching efficient software solution for monitoring infrastructure. It is relatively simple to use, but don't underestimate the need for skills to maintain its implementation and adapt to the constant changes IT environments demand.


The team is very technically orientated, so the documentation reflects that. Skills gaps, product knowledge grows if your staff invest some of their time to adhere to the Zabbix community. Answers to queries flow generously and quickly and after 15+ years out there, chances are there will be an answer already documented. That's been the case for us on some tough nuts to crack.


Companies such as ours, Nobius, can host it for you in AWS, Azure, GCP and others if you don't want or need to gain those skills or recruit but just want to consume the results it provides.


Its list of integrations, the number of templates covering generic and vendor-specific equipment and applications is very satisfying and constantly growing. 


Nobius has been involved in IoT-based device monitoring for heating and ventilation, pumps, fans, access control and camera surveillance equipment. Its monitoring capabilities take it way beyond the more classical IT Infrastructure monitoring solution. In any case, the complexity of managing the health of service to the business means ALL resources and subscribed services that can impact the business should fall under the monitoring umbrella, and Zabbix can handle that easily.


We remember cases where a pair of fans having issues in a datacentre (that were NOT monitored) broke causing DB issues and bringing down internal services that served all businesses across the world. Tracing the issue took time as did restarting everything.
Similarly when service subscriptions suddenly stop people from teleworking, correlating the Quality of service with all in-house IT resources and external service subscriptions is desirable to ascertain root cause but also to orchestrate mitigation and contingency to return the business to service as soon as possible. 
It might sound like an expensive solution, but Zabbix at the core removes a LOT of the cost of addressing such use cases.

The Zabbix team is well managed and does excellent work to inform its customers and partner and the industry on its capabilities, its issues, and its roadmap.


Its breadth of applicability is vast. It can be used for the smallest installation right through to many offices and sites worldwide and its H.A. robustness is improving all the time.


As for any IT Monitoring solution, the efficiency and reliability of data collection is all-important. We've been impressed by the strength yet small footprint of the agents, and of the way distributed monitoring performs using the proxies. With these, delegated intelligence frees the main server from a lot of the donkey work in large installations.


Judging on the numerous implementation testimonials by satisfied parties at their user conference, the diversity of techniques for data ingestion is largely sufficient
At Nobius we have not heard of customers posting complaints about support, which is good.


Like any solution, it isn't perfect: Network packet or traffic analysis, Application performance/End User/Digital experience monitoring, Business service management, SLA contract management, analytics are limited or missing. So too are automated maps and other graphical improvements but these are often quickly solved using other well-integrated solutions such as Grafana. The team listens and is open to improvements and the current and regularly update roadmap includes a lot of these topics and more besides, and partnerships also extend to cover some of the above effectively too.


The capacity to reduce and remove costs is stunning. Which other solution can manage hundreds of thousands of objects possibly even millions at no cost to you but your time and limited set of resources to run it.


It is so rare to find such a stable, powerful software package like this free for use by anyone.
We strongly recommend using it as long as your requirements are defined and its coverage can align with them. 
The minute you need AIOps (do you?), APM, application/ transaction tracing and de-bugging, service trees, CMDB, data analytics, and other features you might wander away to look at other software vendors' products. But in that case the cost of ownership will grow fast. There IS a trade-off between using free software and then having to integrate it with other products to satisfy your requirements. You'll need to factor in the cost to maintain that integration if it isn't out of the box.


I would not hesitate, Zabbix will perform the IT data collection and monitoring to cover all or most of your needs and at no ownership cost to you. It will generate very few issues provided you do invest in a certain degree of skills to reach aligned coverage, either in house or subcontracted.


DON'T forego Zabbix support though, it is your guarantee of its evolution, reliability and future.

2021-07-15T08:37:19Z
author avatar
Real User

This solution is very good for data reporting. I would rate this solution as ten out of ten.

2021-12-22T18:44:00Z
author avatar
Top 20Real User

I really do not like this solution, almost all of its features are awful. I would rate it nine out of ten for on-premises environments but five out of ten for cloud platforms or BAS.

2021-12-21T09:54:00Z
author avatar
Top 5LeaderboardReal User

I'm a Zabbix partner. The solution is excellent. I would rate it at a ten out of ten. I would recommend the solution to other users and other organizations.

2021-12-01T09:58:51Z
author avatar
Top 20Real User

You do not need to spend a lot of money on solutions that have similar functionality, such as PRTG or Solar Winds. With Zabbix, you receive a free enterprise-class monitoring solution for free, as long as you know how to use it. I would recommend this solution to others. I rate Zabbix a nine out of ten.

2021-10-18T18:06:32Z
author avatar
Top 20Real User

I'm a customer and an end-user. I'd rate the solution at a seven out of ten. I'm not sure if I would recommend the solution. I really don't like it as it generates a lot of false information. That said, it is a good monitoring solution, for what it's worth.

2021-09-13T10:43:38Z
author avatar
Integrator

H5 Network is a Zabbix integration partner providing NetFlow and NPM visibility for Zabbix. 


Zabbix can be deployed and can start monitoring your IT assets in a few minutes. It comes with hundreds of templates providing visibility on most networking technologies on the market and scales up to tens of thousands of devices. The API we use for integration is one of the best-documented and stable we have ever seen and is also used to integrate many other solutions such as Grafana for enhanced Dataviz.


I rate Zabbix 9 of 10

2021-07-13T08:14:25Z
author avatar
Top 20MSP

If a company wants to implement the solution, I suggest they go with the latest version. It is a stable version. Preferably they should use it with the database, and not the AWS database, as it doesn't give you time scaling. You have to install your own Postgre and you can apply the time scaling feature in that. That way, you can add your data competition to Zabbix. You have to do a lot of tuning on cache and view sizing. If your clients are on a remote site, you usually use proxies. Therefore, data will be sent to proxies, and then from proxies, it will be sent to the server. I'd rate the solution at a seven out of ten.

2021-07-12T09:04:16Z
author avatar
Top 20Real User

I would recommend this solution to others who are interested in using it. With my current experience, I would rate Zabbix an eight out of ten.

2021-07-04T11:25:19Z
author avatar
Top 5Real User

I would recommend this solution to others. I rate Zabbix a seven out of ten.

2021-06-16T11:22:32Z
author avatar
Top 5Real User

I rate Zabbix an eight out of ten.

2021-05-15T16:06:56Z
author avatar
Top 5Real User

Zabbix is a good product. It just requires a better development model, better UI, and better scalability. 


It also needs more features. 


I would rate Zabbix a seven out of ten.

2021-05-15T10:52:00Z
author avatar
Top 20Real User

At this point, it is too early for me to recommend Zabbix one way or the other, as we have just scratched the surface of its capabilities. I would rate this solution a seven out of ten.

2021-04-08T12:11:34Z
author avatar
Top 20Real User

Because Zabbix is an open source solution, a lot of customization is required. In turn, a lot of information has to be provided by the client about exactly what they want, which parameters they want to monitor, and what the thresholds are. Proprietary solutions would already have those thresholds in place. Once this process is done, it's really very good for your organization. But it does take a lot of work.

2021-04-06T07:46:23Z
author avatar
Real User

I would absolutely recommend Zabbix to others. Overall, on a scale from one to ten, I would give Zabbix a rating of eight. Once I have more experience with it, maybe I'll give it a higher rating.

2021-03-12T16:52:37Z
author avatar
Top 20Real User

My advice is that the person who is responsible for implementing Zabbix in their environment should be familiar with Linux because then the process is more simple, efficient, and takes less time. I would rate Zabbix an eight out of ten.

2021-03-01T13:53:39Z
author avatar
Top 5Real User

I'm not really a user. I deploy the solution. Overall, I would rate the solution at an eight out of ten.

2021-01-29T15:25:05Z
author avatar
ExpertModeratorReal User

We are a certified implementation partner for Zabbix. In our operations, we are the only certified implementation partners for Zabbix and just two months ago, we got certified for the Middle-East operations as well. When it comes to this region, we are the only certified implementation partners for Zabbix in the entire Middle-East. We are working with the latest version and it getting upgraded right now. We have two environments basically. We have a production as well as a development (or staging) environment. Presently, our upgrades are going onto the staging environment. We have a go ahead on the staging environment after that. We will start on the production as we have around 50 to 70 customers who are already on the Zabbix. Directly upgrading it on the production is a challenge for us. We don't want to get into a situation where the entire thing goes down. We plan to roll the updated version around February. Presently we have it on a hybrid module. With a primary running on the cloud and a secondary running on our data center, which is on-premise. This way, if the primary site goes down, we have a secondary site to support the customers. I'd recommend organizations try the solution, however, if they have issues, they should not just throw it out. The tool is capable. You just need implementation partners. I'd rate the solution eight out of ten.

2021-01-24T16:24:51Z
author avatar
Top 20Real User

This is a product I can recommend to others. Overall, I think that this is a great tool, although I need to spend more time with it to see exactly what the different features are, and how I can use it to implement my network better. There are a few glitches that need to be fixed, such as making the plugins easier to install. I would rate this solution a nine out of ten.

2021-01-13T17:26:38Z
author avatar
Top 20Real User

Overall, this is a great tool and I recommend it. I would rate this solution a ten out of ten.

2020-12-30T16:14:39Z
author avatar
Top 5LeaderboardReal User

Overall, Zabbix is a great product. I have been using it for a year now, and I am very happy with it.

2020-12-24T11:36:00Z
author avatar
Top 20Real User

I would rate this solution a seven out of ten.

2020-12-14T14:40:22Z
author avatar
Top 5LeaderboardReseller

I believe it's crucial to plan the implementation. Just because the software is free, you shouldn't just install it and let it run. Plan your implementation carefully and you'll get more out of it than you ever thought possible I would rate this solution a nine out of 10.

2020-12-07T17:42:52Z
author avatar
Top 5Real User

I would recommend Zabbix to people who want to monitor a simple network. I have found that the literature on the website is not very easy for some people. They want to be in those to read more about Zabbix about how to install it and the normal problems are. I would rate it a nine out of ten.

2020-11-25T18:01:00Z
author avatar
Real User

We have only just started using this solution a couple of months ago, but we plan to continue using it in the future. I can recommend this product to others who are interested in using it. I would rate this solution an eight out of ten.

2020-11-20T18:42:36Z
author avatar
Real User

I would rate this solution a nine out of 10.

2020-11-18T05:28:31Z
author avatar
Top 5Real User

Speak to a Zabbix expert before you get started because there are so many options in terms of architecture for deployment that you really need to understand relating to how Zabbix can give you those options and why they're useful. Options might include encryption or distributed architecture, so delegating monitoring responsibilities close to the objects that have been managed using proxies is a good idea. There are choices to be made so if you don't know the product and you are speaking to someone who does, then listen, because they can advise you properly to get the best benefit out of the software. Zabbix is a free package, you're not paying for any licensed software; the expense of Zabbix over time is related to how it's deployed and used. If you don't deploy it right, then you'll spend more time fixing your mistakes than actually using the software. On a scale from one to ten, I would give Zabbix a rating of eight. I am not giving them a higher rating because they don't have analytics. They're getting there. They're becoming more and more proactive. They just added something which was very important called 'application performance monitoring'. From an enterprise perspective, they still lack the analytics capabilities, but that's not necessarily an issue unless you're looking to choose one tool that does everything.

2020-10-22T14:53:00Z
author avatar
Top 5LeaderboardReal User

I am also using this solution to help me with writing my master examination. I need to write something about this solution. I would recommend this product to anyone who is interested in using it. I would rate Zabbix an eight out of ten.

2020-10-19T09:33:37Z
author avatar
Top 20Real User

This is not a product that I recommend. Instead, I recommend using SolarWindows or ManageEngine for monitoring because there are more features on Zabbix with limited usability. Reports are also limited. Basically, you get more features in SolarWinds or ManageEngine. I would rate this solution a five out of ten.

2020-10-11T08:58:16Z
author avatar
Top 5LeaderboardReal User

We're just a customer. We don't have a business relationship with Zabbix. I'd recommend the solution. It's easy to use and it's been quite useful. New users do have to be pretty comfortable with Linux, however, otherwise, they may have a hard time adapting to the system. I'd rate the solution eight out of ten overall.

2020-09-08T09:09:00Z
author avatar
Top 20Real User

On a scale from one to ten, I would give Zabbix a rating of nine, strictly because we would like to see better integration with mobile TeleCloud.

2020-08-19T07:57:00Z
author avatar
ExpertModeratorReal User

I would recommend this solution to anyone interested in enterprise-level monitoring and integration. The only improvement I would suggest revolves around its AI and ML capabilities. Those are the only problems, at this point in time, that I see with this solution. If these issues are addressed and included in a future release, then this will be an end-to-end, fabulous product for monitoring and automation. Overall, on a scale from one to ten, I would give Zabbix a rating of nine, simply because the world is rapidly progressing toward an AI and ML environment. Whenever you check out a new product, from Moonsoft for example, most of the marketplace jargon revolves around AI. So, when we talk about AI, the customers are ready to just blindly buy the product without understanding if it is real AI and ML, truly capable of completing the task at hand. That's why we started using bots to automate steps; to show the customers that even Zabbix, as a solution, can be used for automation using bots. It's a tedious process, but it's a great method of comparison.

2020-08-11T06:17:00Z
author avatar
Consultant

Overall, I think that Zabbix is an awesome tool and I would use it again, rather than another one. For us, Nagios was a disaster and Zabbix was the savior. We didn't require any functionality that it didn't already have. My only complaint is that the dashboard needs to be improved. I would rate this solution an eight out of ten.

2020-08-09T07:19:50Z
author avatar
Top 5Real User

We're just a Zabbix user. We don't have a special relationship with the company. I would rate the solution three out of ten. I would rate it higher if there was better scalability potential and the performance was of a much higher quality.

2020-06-28T08:51:00Z
author avatar
Top 20Real User

My advice for anybody who is implementing Zabbix is to seek the help of somebody who has actually done it before. Otherwise, it's not worth their time. Also, find somebody who can provide you with the templates that you need, or who's got familiarity with building them. It is a good solution if you have the time to build the templates and figure it all out. This requires knowledge of SNMP, as well as all of the devices. Then, you have to put it into XML and create a template that Zabbix can use. It is not a straightforward solution. The reason that I stopped using Zabbix and bought LogicMonitor is not that it didn't work well. Rather, I needed a solution that was complete, where I didn't have to do the development. I would rate this solution a four out of ten.

2020-06-25T10:49:13Z
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Top 5LeaderboardReal User

If performance and scalability is important, use postgres with timescaleDB as database backend. This wins hands down compared to mysql.

2019-09-24T11:22:00Z
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Top 20Real User

I would rate this product a 7 out of 10. This is because it needs better flapping control and better infrastructure monitoring. Other products provide this already. I don't think I have much to say that isn't answered elsewhere. The product's benefit is that it is easy to get up and running.

2019-06-11T11:10:00Z
author avatar
Real User

When you learn how to work with it, you will love it. It is a complete network management system that will meet all your needs.

2019-01-30T06:34:00Z
author avatar
Real User

I would rate this solution as a 10 out of 10. It is the best product. I really love Zabbix because it has a lot of functions and works well. My advice is to use Zabbix. When selecting a vendor, the number of customers is very important along with the price.

2018-07-16T10:04:00Z
author avatar
Top 5User

Zabbix coupled with Grafana (there's a plugin for Zabbix, very easy to setup), is a great monitoring stack. Leveraging "Let's Encrypt for SSL" is also a must!

2017-09-28T13:54:00Z
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