Applause is a very flexible tool. What they're giving you is a crowd of users who are incentivized to use your app and find issues with it and this is very powerful. I would others to be clear about their use use of the solution. You want to be clear on why you are using it, or how would you want to consume and leverage it. Drawing value comes down to the client and how they want design their cycles. I would rate this solution a nine out of ten and that's predominantly because of their customer support. They take it upon themselves to make sure that over the first three months of adoption that the client is getting value from the solution. Their responsiveness has always been above par. Because we had them on Slack, they're always available and we have one monthly review call.
If you're using Applause for the first time, make sure that you first do a PoC for a month. During the PoC, you set an agenda about what are the key things that you want to test and also understand and redefine what success means to you. You should also communicate that to the Applause team. When you're looking at Applause, look at it as a long-term solution, not as a short-term solution. That's because once you have Applause in your team, you won't require a very large QA team. You can be fairly confident that your releases are stable. Applause is something that helps you in making your release, your product, and your app stable. So, you need to look at it as a long-term partnership, not as a short-term project. I would rate Applause a nine out of ten because it is very scalable. They are very community-centered, and the community and the project management team are absolutely superior in their skillset. They are very good to work with.
Applause is a very flexible tool. What they're giving you is a crowd of users who are incentivized to use your app and find issues with it and this is very powerful. I would others to be clear about their use use of the solution. You want to be clear on why you are using it, or how would you want to consume and leverage it. Drawing value comes down to the client and how they want design their cycles. I would rate this solution a nine out of ten and that's predominantly because of their customer support. They take it upon themselves to make sure that over the first three months of adoption that the client is getting value from the solution. Their responsiveness has always been above par. Because we had them on Slack, they're always available and we have one monthly review call.
If you're using Applause for the first time, make sure that you first do a PoC for a month. During the PoC, you set an agenda about what are the key things that you want to test and also understand and redefine what success means to you. You should also communicate that to the Applause team. When you're looking at Applause, look at it as a long-term solution, not as a short-term solution. That's because once you have Applause in your team, you won't require a very large QA team. You can be fairly confident that your releases are stable. Applause is something that helps you in making your release, your product, and your app stable. So, you need to look at it as a long-term partnership, not as a short-term project. I would rate Applause a nine out of ten because it is very scalable. They are very community-centered, and the community and the project management team are absolutely superior in their skillset. They are very good to work with.