Zerto Reviews and Pricing

Senior Manager of IT at a healthcare company with 51-200 employees

May 20, 2013

Meets all the ticks when looking for a DR solution.

What is most valuable?

Meets all the ticks when looking for a Disaster Recovery Product/Service. Low RPO exceptional RTS. Integrates directly with vCentre Server. Easy to use.

What needs improvement?

Needs better reporting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user6492

Cloud Architect at a tech services company with 11-50 employees

May 13, 2013

It works great, taking BC\DR to a whole new level.

It works great, taking BC\DR to a whole new level; even though it's a "young" product and still has lots of improvements to do, it will allow for every company to implement a successful BC\DR strategy

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Zerto

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it_user734157

Data Backup Engineer at a tech services company

Sep 12, 2017

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Provides a simple wizard to install, but is missing compatibility with multi-tiered applications for testing

What is most valuable?

It is easy to setup and manage.

How has it helped my organization?

Provides a simple interface for VM DR.

What needs improvement?

Needs compatibility with multi-tiered applications, such as Sharepoint, for testing.

For how long have I used the solution?

One to two years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Fair, depending on which location you get in contact with: They can be difficult to deal with and don't understand the product in which they are servicing.

Which solution did I use previously and why did I switch?

Not applicable.

How was the initial setup?

It is very straightforward. A simple wizard to install.

What's my experience with pricing, setup cost, and licensing?

I didn't personally deal with the licensing structure.

Which other solutions did I evaluate?

You should evaluate Site Recovery Manager by VMware. It is more expensive, but works better.

What other advice do I have?

Ensure you run an evaluation and test failovers to verify it will meet your individualized needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user6492

Cloud Architect at a tech services company with 11-50 employees

May 13, 2013

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Best BC\DR solution for virtual infrastructures

Valuable Features:

Hardware-Independent Simple configuration Easy installation Integrated with vCenter Server and vCloud Director Very low RPOs

Room for Improvement:

Poor documentation Poor reporting engine Bugs with rollback procedures

Other Advice:

Allows for semi-synchronic replication, even though it's hardware independent.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

reviewer1641117

Virtualization team lead / VMware SME at a retailer with 10,001+ employees

May 3, 2025

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Has ensured smooth database replication with resilient performance and reliable customer support

Pros and Cons

"What I appreciate about Zerto is that it's set and forget. You set it, and it just works."
"What I appreciate about Zerto is that it's set and forget."

"I wish there was a mechanism or plug-in to do IP failover. That's the only manual thing that we would have to do."
"One aspect I don't appreciate about Zerto is the plug-in, especially when it migrated from appliance from Windows server to the appliance, and you have to configure Active Directory authentication. I think it's unnecessarily complicated."

What is our primary use case?

We use Zerto to replicate our Oracle databases from the main site to the other site. I have a number of fairly large Oracle databases, approximately four or five terabytes, and we're replicating to a Doctor site. We're actually moving our Doctor site from Colorado to Virginia, and I'm not sure Zerto can support the move. We'll just have to rebuild the reputation in the new site, but I'll figure it out. I'm not worried about it.

We explored cloud disaster recovery with Zerto, but because of the size of our database, it's not cost effective.

What is most valuable?

What I appreciate about Zerto is that it's set and forget. It just works. As long as you give it enough space for journaling and things like that, it's really resilient. It doesn't take a lot of maintenance, and I know that it's always going to be available if I need it.

The near synchronous replication is great because I can restore a production database up to a minute, and the granular restore or the brick level file restore option is beneficial. It's great for real-time or store level recovery, too.

We tested it, and it performed excellently. I know it works.

What needs improvement?

I wish there was a mechanism or a plug-in to do IP failover. We have to change the DNS entry and Infoblox manually, although we can script it, but we haven't gotten around to it.

One aspect I don't appreciate about Zerto is the plug-in, especially when it migrated from appliance from Windows server to the appliance, and you have to configure Active Directory authentication. I think it's unnecessarily complicated. That should be simplified for sure.

For how long have I used the solution?

I have been using Zerto in my current position since we acquired it three or four years ago.

How are customer service and support?

Support is fantastic. Many vendors, especially after COVID, have seen their support decline, but not with Zerto. Their support is consistently great.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Veeam before. Zerto is better. Veeam seems pretty simplistic compared to Zerto.

How was the initial setup?

The setup with Zerto was easy. It's pretty intuitive. There's a little bit of a learning curve, but not significant.

What other advice do I have?

I would rate Zerto eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Last updated: May 3, 2025