Pros and Cons
- "The indexing and data collection are valuable."
- "Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better."
What is our primary use case?
I used it in the SOC environment to get logs, create dashboards, and filter out data.
What is most valuable?
The indexing and data collection are valuable.
What needs improvement?
Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better. Their sales support and tech support need improvement. Their support is really bad.
For how long have I used the solution?
I used it for nearly one year in my previous organization. I last used it about seven months ago.
Buyer's Guide
Splunk
June 2022
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Its scalability is good.
How are customer service and support?
Their sales support and tech support are really bad. They take really long to respond.
Which solution did I use previously and why did I switch?
We were using AlienVault. We switched because we weren't really happy with it. So, we looked into different solutions, such as Splunk.
How was the initial setup?
Its initial setup was okay.
What about the implementation team?
We did it ourselves. We had around two people for deployment and maintenance, but we had around 15 users. They all were SOC people.
What's my experience with pricing, setup cost, and licensing?
We had a yearly subscription.
What other advice do I have?
I can recommend this solution to others. It is a great product. I would rate it an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.