SolarWinds Passportal OverviewUNIXBusinessApplication

SolarWinds Passportal is the #15 ranked solution in top Enterprise Password Managers. PeerSpot users give SolarWinds Passportal an average rating of 8.0 out of 10. SolarWinds Passportal is most commonly compared to ManageEngine Password Manager Pro: SolarWinds Passportal vs ManageEngine Password Manager Pro. SolarWinds Passportal is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 24% of all views.
Buyer's Guide

Download the Enterprise Password Managers Buyer's Guide including reviews and more. Updated: December 2022

What is SolarWinds Passportal?

We offer credential injection, reporting, auditing, password change automation, and privileged client documentation capabilities—designed to streamline the technicians' day by placing essential documentation at their fingertips to standardize service delivery.

SolarWinds Passportal Customers
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
SolarWinds Passportal Video

Archived SolarWinds Passportal Reviews (more than two years old)

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Infrastructure Manager at a recreational facilities/services company with 1,001-5,000 employees
Real User
A stable management system that is reasonably priced
Pros and Cons
  • "Passportal is very stable."
  • "In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."

What is our primary use case?

We are using Passportal for documentation and password management.

What is most valuable?

The Password Vault and documentation manager are equally valuable features.

What needs improvement?

In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal.

For how long have I used the solution?

I have been working with Passportal for about half a year.

Buyer's Guide
Enterprise Password Managers
December 2022
Find out what your peers are saying about SolarWinds, CyberArk, Microsoft and others in Enterprise Password Managers. Updated: December 2022.
655,774 professionals have used our research since 2012.

What do I think about the stability of the solution?

Passportal is very stable.

What do I think about the scalability of the solution?

This is a scalable solution. We have approximately 80 users in our company. Everybody in the company has access to it, so I don't expect that we will be increasing our usage in the near future.

How are customer service and support?

I have not used technical support for Passportal.

Which solution did I use previously and why did I switch?

Prior to using Passportal, we were using the Password Manager from ManageEngine. It is only a password manager, however, so Passportal has the advantage of also being a document management system.

How was the initial setup?

The initial setup is very straightforward. It took about a day to deploy.

What about the implementation team?

We have one person who is responsible for maintenance.

What's my experience with pricing, setup cost, and licensing?

We pay the license fee monthly and the price is reasonable.

Which other solutions did I evaluate?

We did look at one other cloud-based solution before choosing Passportal.

What other advice do I have?

My advice to anybody who is implementing this solution is to ensure that you have integration with your PSA solution, whether it be ServiceDesk or something else.

Overall, I think that this product is very good.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Enterprise Password Managers Report and find out what your peers are saying about SolarWinds, CyberArk, Microsoft, and more!
Updated: December 2022
Buyer's Guide
Download our free Enterprise Password Managers Report and find out what your peers are saying about SolarWinds, CyberArk, Microsoft, and more!