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SilkRoad Wingspan OverviewUNIXBusinessApplication

What is SilkRoad Wingspan?

SilkRoad Performance (Wingspan) can help simplify the process of aligning your corporate strategy with the day-to-day activities of your workers.

With an intuitive and automated, yet customizable platform, SilkRoad’s performance review solution allows you to take the long view and turn appraisals into training or recruitment.

SilkRoad's performance management system helps your company set goals, evaluate employee skills, provide feedback and opportunities for development, and tie performance to compensation. Highly flexible, the software is configurable to your needs as they evolve.

SilkRoad Wingspan was previously known as Wingspan.

Buyer's Guide

Download the Talent Management Buyer's Guide including reviews and more. Updated: May 2022

SilkRoad Wingspan Customers

Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD

SilkRoad Wingspan Video

Archived SilkRoad Wingspan Reviews (more than two years old)

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it_user616524 - PeerSpot reviewer
Human Resource Generlaist at a aerospace/defense firm with 51-200 employees
Vendor
Blasts job openings to several posting sites. When we are ready to hire, we can start the onboarding process.

What is most valuable?

SilkRoad Recruiting OpenHire RedCarpet Onboarding

How has it helped my organization?

When we are in need for positions, I just enter the data in OpenHire and it blasts our job openings to several posting sites. We review the relevant resumes. When we are ready to hire, we roll out the RedCarpet software and start the onboarding process.

What needs improvement?

I wish the SilkRoad HeartBeat program would be able to submit the new hire information into the RedCarpet tool. This is similar to how OpenHire transmits data to RedCarpet.

For how long have I used the solution?

I have used this solution for between three and four years.
Buyer's Guide
Talent Management
May 2022
Find out what your peers are saying about SilkRoad, Cornerstone OnDemand, Halogen Software and others in Talent Management. Updated: May 2022.
599,220 professionals have used our research since 2012.

What do I think about the stability of the solution?

We did not encounter any stability issues.

What do I think about the scalability of the solution?

We did not encounter any scalability issues.

How are customer service and support?

The technical support is good.

Which solution did I use previously and why did I switch?

We used a different applicant tracking software, but we wanted all the data in one system.

How was the initial setup?

The setup was straightforward while working with the implementation team. However, it was time consuming.

What's my experience with pricing, setup cost, and licensing?

The pricing policy is very fair.

What other advice do I have?

The ability to have a whole system with SilkRoad works well. We can manage most of the functions of an HR department.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
it_user616536 - PeerSpot reviewer
HRIS Director at a healthcare company with 1,001-5,000 employees
Vendor
Enables standardized, electronic, performance reviews. It is difficult to accommodate reporting changes during review cycles.

What is most valuable?

  • Simple to use
  • Easy setup
  • Cloud-based
  • Easy foundation setup (companies, locations, employee data, etc.)
  • Employees can log in from any internet browser
  • No local installation and support is required

How has it helped my organization?

It has enabled standardized, electronic performance reviews.

We always have supervisor changes during the performance review cycle. For example, an employee’s manager terminates. The reviews that the manager may have been in the middle of doing does not get automatically transferred to the new manager. We had to do a lot of manual work to get the old manager’s review over to the new one.

The situation was made more difficult since we didn’t have our HR system integrated with WingSpan. The manager relationship change happens in the HR system. There wasn’t a trigger for anything to change on the WingSpan side, so we had to continually audit/track changes in HR and update WingSpan as necessary.

Using HeartBeat would probably have made the situation easier, but that wasn’t an option for us.

What needs improvement?

It is difficult to accommodate reporting changes during review cycles. Employee changes are not automated if you do not use the SilkRoad HeartBeat HR system.

We always have supervisory changes during the performance review cycle. For example, if an employee’s manager is terminated, then the reviews, that the manager may have been in the middle of doing, do not get automatically transferred to the new manager. We did a lot of manual work to get the old manager’s review over to the new one.

The situation was made even more difficult, since we didn’t have our HR system integrated with Wingspan. The change in the manager's relationship happens only in the HR system. There wasn’t a trigger for anything to change on the Wingspan-side, so we had to continually audit/track changes in HR and update Wingspan, accordingly. Using SilkRoad HeartBeat, would probably have made the situation easier, but that wasn’t an option for us.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

We haven't encountered any issues with stability.

What do I think about the scalability of the solution?

The product is designed for smaller companies, so scalability is an issue.

How are customer service and technical support?

The technical support is good and we have never had problems with it.

Which solution did I use previously and why did I switch?

We switched from Taleo to have more HR applications on a single platform and vendor.

How was the initial setup?

The setup was straightforward. Basic and easy.

What's my experience with pricing, setup cost, and licensing?

I was not involved in pricing and licensing so I can't comment about that.

Which other solutions did I evaluate?

I was not involved in the initial RFP and selection.

What other advice do I have?

The product is good for small companies and fairly simple employee populations. It is not good for matrixed organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Talent Management
May 2022
Find out what your peers are saying about SilkRoad, Cornerstone OnDemand, Halogen Software and others in Talent Management. Updated: May 2022.
599,220 professionals have used our research since 2012.
it_user609633 - PeerSpot reviewer
Talent Acquisition Consultant at a tech services company with 501-1,000 employees
Consultant
We utilize the most updated versions of Recruiting and Onboarding, and they are easy to use.

What is most valuable?

Each product is easy to use.

How has it helped my organization?

We had no ATS and a labor-intensive onboarding process.

What needs improvement?

I think the ATS should be able to auto-generate a decline letter when you move thru dispositions or when you close a requisition.

For how long have I used the solution?

I have used it for three years. We utilize the most updated versions of Recruiting and Onboarding; the Blue version.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We did not previously use another solution.

What's my experience with pricing, setup cost, and licensing?

I think the pricing and licensing is fair.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated Paylocity’s version of an ATS, and a couple of others.

What other advice do I have?

Implementing this product takes time and you will need to be relieved of your current duties so that you aren’t working nonstop. Also, anything can be changed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Talent Management Report and find out what your peers are saying about SilkRoad, Cornerstone OnDemand, Halogen Software, and more!
Updated: May 2022
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Talent Management
Buyer's Guide
Download our free Talent Management Report and find out what your peers are saying about SilkRoad, Cornerstone OnDemand, Halogen Software, and more!