Download the Enterprise Mobility Management (EMM) Buyer's Guide including reviews and more. Updated: April 2023
SAP’s comprehensive mobile management and security portfolio embraces mobile device diversity while safeguarding corporate information. IT no longer needs to struggle with disparate point solutions.
SAP Mobile Service for app and device management is a leading cloud-based enterprise mobility management (EMM) solution that integrates mobile device management (MDM), mobile app management (MAM), mobile app security and mobile content management (MCM). It optimizes the mobile experience for users and protects the organization by sealing the vulnerable entry points - devices, apps, and content.
Hilti Group, University of Kentucky, eBay, Kardinal Schwarzenberg'sches Krankenhaus, Ferrero, Beiersdorf AG, Bayer MaterialScience, Aareal Bank Group, Sagem, Heidelberg University Hospital, Deutscher Fussball-Bund, Savannah Cement Limited, Magazine zum Globus
As a backend, it's an app-level for iPhone or Android. In general, if you are traveling somewhere, you can get the numbers, you can access your business reports on mobile. In a two-day travel scenario, nobody wants to carry laptops and other devices. However, your mobile is always with you. This solution allows you to check on the complete organization portfolio via your handset.
It's part of the SAP Portfolio.
It's very basic. You can use it for phone access which makes it very easy. Everything is available to you from your handset. If you need to access company reports on the go, you can pull them up on your phone. It allows for immediate access without the need to carry around your laptop everywhere.
The product is stable.
You can scale the solution.
It's a straightforward setup.
We would like it if SAP could integrate the transactional mode as well so that users can perform transactional jobs by mobile-only. It would be very useful to everyone.
I've been using the solution for one and a half years.
We have found the solution to be very stable. It's using the same database that we are using for SAP HANA. It's just an EXE to fetch the data and to focus on your mobile device, so it's quite easy and reliable.
The scalability is great. It's not a problem at all if a company needs to scale.
In our company, 22 to 25 users are accessing the solution currently. We do have plans to increase usage.
Technical support is very good. We are satisfied with them so far.
We did not previously use a different solution.
The initial setup is quite straightforward and simple. It only takes one day to set up.
At the time of SAP implementation, it's a part of the portfolio. It's a one-time activity that you have just implemented in your ERP boxes. After that, you have to install a mobile application on Android or iOS, and you can use your user ID and password credentials, and you can access your reports.
Once it's installed, you only need one IT person to align things. It doesn't take a big team. They can generate and change reports as necessary. If you need to change certain things, you need an SAP developer. There is no admin team requirement, and you can access it from anywhere.
We were able to handle the setup ourselves, in-house. We did not need any consultants or integrators. It's so easy anybody can do it.
It's a part of the SAP Portfolio licensing. There is no need to purchase other licenses as well.
I would recommend the solution to others. It's part of the larger SAP Portfolio and is worth having.
I would rate the solution at a nine out of ten.
