Senior Officer Security Operations Center at a financial services firm with 10,001+ employees
Mar 15, 2023
The intel that they were providing us over the emails was very good. If it found any hashtag in our organization's name on the dark web, a rogue IP, or a marketplace, it would send us an email and notify us that this is being mentioned, and if we want, they can take some action.
From the feedback I've received from my clients, the most valuable feature is the ability to personalize the solution. The ability to have a customized dashboard makes it easy for leadership and management to obtain details. Intelligence analysts or security engineers care about the actions and results, whereas the leadership care about graphs and reports. Recorded Future helps my clients create reports and also determine how the intelligence that is generated is consumed. They can easily show the benefits to the leadership without them having to invest 10 hours a week into transferring numbers into a graph or into creating reports.
The most valuable features of Recorded Future are the useful alerts it provides. If we are monitoring a domain, the solution will provide us with an alert in a prompt manner. It is simple for clients to receive alerts. The advanced search is useful for more accurate filter results.
The tool is helpful in vulnerability assessment of zero-day vulnerabilities and phishing domains. The solution provides information on any domains of the organization that has undergone phishing or any other cyberattacks.
Senior Officer Security Operations Center at a financial services firm with 10,001+ employees
Mar 15, 2023
We can get the data of different malware active throughout the globe, but it would be good if we can do sandboxing of a file. For example, on Any Run, we can perform sandboxing of malware along with their intel about a particular file or hash. It would be great if they have a feature like that.
At present, my clients need to be trained by me or another organization on how to use Recorded Future and how to get the best out of it as an analyst, engineer, and administrator. It would be better if clients could directly learn these things without having to go through me or other organizations.
The solution could improve in reducing the false positives. However, most of the other tools on the market have false positives. If they enhance their data algorithm, it could improve the accuracy of results and minimize false positives. Identifying patterns of false possibilities can aid in developing better reporting features that could potentially eliminate them in the future. This recording feature tool could benefit from adopting similar techniques utilized by other tools to enhance its functionality. By doing so, it could minimize the need for manual efforts in distinguishing true positives from false positives, ultimately reducing the workload.
The product gives many false positives. If someone talks about the brand or organization name in the public domain over chats or blocks, it gets highlighted. It may not necessarily be a threat but still gets highlighted which increases the false positive count.
